Exam 14: Lean Supply Chains

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In a lean production system, we expect to see which of the following?

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A principle of value stream mapping is to concentrate on speeding up value-added operations.

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One of the many lean techniques that have been successfully applied in service firms is the eliminating of unnecessary activities.

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Respect for people is a key to Toyota's improvement ideas in manufacturing.

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Which of the following is a lean production technique that has been successfully applied in service firms?

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