Question 1

Which of these need NOT be evaluated during a risk assessment?

Accepted Answer

A)  Patient opinion survey 
B)  Reagent storage conditions 
C)  Specimen labeling 
D)  Transmission of data to LIS 
A)  Patient opinion survey 
B)  Reagent storage conditions 
C)  Specimen labeling 
D)  Transmission of data to LIS

Question 2

What is the purpose of a flowchart?

Accepted Answer

A)  Facilitates understanding of resources when planning a new process 
B)  Reveals problems (i.e., missing actions) in a current process 
C)  Shows how process inputs are converted into outputs 
D)  All of these 
A)  Facilitates understanding of resources when planning a new process 
B)  Reveals problems (i.e., missing actions) in a current process 
C)  Shows how process inputs are converted into outputs 
D)  All of these

Question 3

The cost incurred when discarding donated blood units is an example of what type of cost?

Accepted Answer

A)  Internal evaluation costs 
B)  External evaluation costs 
C)  Internal failure costs 
D)  External failure costs 
A)  Internal evaluation costs 
B)  External evaluation costs 
C)  Internal failure costs 
D)  External failure costs

Question 4

Which of these records may be reviewed during competency assessment for blood bank personnel?

Accepted Answer

A)  Quality control records 
B)  Proficiency testing results 
C)  Maintenance records 
D)  All of these 
A)  Quality control records 
B)  Proficiency testing results 
C)  Maintenance records 
D)  All of these

Question 5

What is a flowchart?

Accepted Answer

A)  A tool that displays all the elements involved in a process 
B)  A tool that allows for greater understanding of specific steps in a process 
C)  A tool that explains the sequence of activities in a process in paragraph for 
D)  All of these. 
A)  A tool that displays all the elements involved in a process 
B)  A tool that allows for greater understanding of specific steps in a process 
C)  A tool that explains the sequence of activities in a process in paragraph for 
D)  All of these.

Question 6

Competency assessment for blood bank personnel includes all of these EXCEPT:

Accepted Answer

A)  direct observation of patient test performance. 
B)  cross-training into other areas of the laboratory. 
C)  monitoring the recording and reporting of test results. 
D)  review of test results or worksheets. 
A)  direct observation of patient test performance. 
B)  cross-training into other areas of the laboratory. 
C)  monitoring the recording and reporting of test results. 
D)  review of test results or worksheets.

Question 7

A quality framework in the blood bank ensures all of the following EXCEPT:

Accepted Answer

A)  Application of quality principles and practices. 
B)  Blood bank operations are customized to individual staff preferences. 
C)  Compliance with regulatory body requirements 
D)  Review of each step from donor selection through transfusion outcomes. 
A)  Application of quality principles and practices. 
B)  Blood bank operations are customized to individual staff preferences. 
C)  Compliance with regulatory body requirements 
D)  Review of each step from donor selection through transfusion outcomes.

Question 8

How do internal assessments differ from compliance inspections?

Accepted Answer

A)  Compliance inspections assess performance on quality indicators. 
B)  Internal assessments focus on meeting regulations. 
C)  Internal assessments are more frequent than compliance inspections. 
D)  Compliance inspections seek underlying causes of problems. 
A)  Compliance inspections assess performance on quality indicators. 
B)  Internal assessments focus on meeting regulations. 
C)  Internal assessments are more frequent than compliance inspections. 
D)  Compliance inspections seek underlying causes of problems.

Question 9

What is a function of the quality committee or quality council?

Accepted Answer

A)  To provide solutions to recurring clerical errors 
B)  To provide counseling for departmental downsizing 
C)  To set priorities for quality improvements 
D)  To focus on computer upgrades and software implementation 
A)  To provide solutions to recurring clerical errors 
B)  To provide counseling for departmental downsizing 
C)  To set priorities for quality improvements 
D)  To focus on computer upgrades and software implementation

Question 10

Laboratory safety training must include which of these for blood bank personnel?

Accepted Answer

A)  Chemical hygiene 
B)  Emergency preparedness 
C)  Radiation safety 
D)  All of these 
A)  Chemical hygiene 
B)  Emergency preparedness 
C)  Radiation safety 
D)  All of these

Question 11

Understanding the cause and effect relationships occurs at what stage of the DMAIC process?

Accepted Answer

A)  Analyze 
B)  Control 
C)  Define 
D)  Improve 
A)  Analyze 
B)  Control 
C)  Define 
D)  Improve

Question 12

What is the main purpose of linking Current Good Manufacturing Practices (CGMPs) to process control?

Accepted Answer

A)  To comply with the regulations 
B)  To build quality into the manufacturing process from the beginning to the end 
C)  To review and approve training programs and employee position descriptions 
D)  To approve raw test materials and in-house reagents 
A)  To comply with the regulations 
B)  To build quality into the manufacturing process from the beginning to the end 
C)  To review and approve training programs and employee position descriptions 
D)  To approve raw test materials and in-house reagents

Question 13

Examples of forms include:

Accepted Answer

A)  instrument printouts. 
B)  manual or electronic worksheets. 
C)  tags, stickers, or labels. 
D)  all of these. 
A)  instrument printouts. 
B)  manual or electronic worksheets. 
C)  tags, stickers, or labels. 
D)  all of these.

Question 14

The cost of good quality (COGQ) does NOT include which of these?

Accepted Answer

A)  Appraisal costs 
B)  Conformance costs 
C)  Nonconformance costs 
D)  Prevention costs 
A)  Appraisal costs 
B)  Conformance costs 
C)  Nonconformance costs 
D)  Prevention costs

Question 15

A physician complains that she has not received a test report from the blood bank. The remedial action is to:

Accepted Answer

A)  complete the occurrence report form. 
B)  prepare a copy of the report for the physician. 
C)  locate the original report. 
D)  determine why the report was not delivered. 
A)  complete the occurrence report form. 
B)  prepare a copy of the report for the physician. 
C)  locate the original report. 
D)  determine why the report was not delivered.

Question 16

Using a SIPOC diagram occurs at what stage of the DMAIC process?

Accepted Answer

A)  Analyze 
B)  Control 
C)  Define 
D)  Measure 
A)  Analyze 
B)  Control 
C)  Define 
D)  Measure

Question 17

A Pareto chart is used at what stage of the DMAIC process?

Accepted Answer

A)  Analyze 
B)  Control 
C)  Define 
D)  Measure 
A)  Analyze 
B)  Control 
C)  Define 
D)  Measure

Question 18

A good document control process does all of these EXCEPT:

Accepted Answer

A)  eliminates the need to document all changes or corrections to procedures. 
B)  ensures that only the latest approved copies of documents are available for use. 
C)  links a facility's policies, processes, and procedures to each other. 
D)  notifies appropriate parties of the change and document the notification. 
A)  eliminates the need to document all changes or corrections to procedures. 
B)  ensures that only the latest approved copies of documents are available for use. 
C)  links a facility's policies, processes, and procedures to each other. 
D)  notifies appropriate parties of the change and document the notification.

Question 19

Which of the following provides a framework for applying quality principles and practices in the blood bank?

Accepted Answer

A)  Quality assurance program 
B)  Quality control and correction 
C)  Quality improvement process 
D)  Quality management system 
A)  Quality assurance program 
B)  Quality control and correction 
C)  Quality improvement process 
D)  Quality management system

Question 20

Calibrating equipment prior to use is considered which function of quality?

Accepted Answer

A)  Quality assurance 
B)  Quality control 
C)  Quality improvement 
D)  Quality management 
A)  Quality assurance 
B)  Quality control 
C)  Quality improvement 
D)  Quality management

Exam 25: Quality Management

Which of these need NOT be evaluated during a risk assessment?

What is the purpose of a flowchart?

The cost incurred when discarding donated blood units is an example of what type of cost?

Which of these records may be reviewed during competency assessment for blood bank personnel?

What is a flowchart?

Competency assessment for blood bank personnel includes all of these EXCEPT:

A quality framework in the blood bank ensures all of the following EXCEPT:

How do internal assessments differ from compliance inspections?

What is a function of the quality committee or quality council?

Laboratory safety training must include which of these for blood bank personnel?

Understanding the cause and effect relationships occurs at what stage of the DMAIC process?

What is the main purpose of linking Current Good Manufacturing Practices (CGMPs) to process control?

Examples of forms include:

The cost of good quality (COGQ) does NOT include which of these?

A physician complains that she has not received a test report from the blood bank. The remedial action is to:

Using a SIPOC diagram occurs at what stage of the DMAIC process?

A Pareto chart is used at what stage of the DMAIC process?

A good document control process does all of these EXCEPT:

Which of the following provides a framework for applying quality principles and practices in the blood bank?

Calibrating equipment prior to use is considered which function of quality?

Red Blood Cells and Platelet Preservation: Historical Perspectives and Current Trends

Basic Genetics

Fundamentals of Immunology

Concepts in Molecular Biology

The Antiglobulin Test

The Abo Blood Group System

The Rh Blood Group System

Blood Group Terminology and Common Blood Groups

Uncommon Blood Groups

Detection and Identification of Antibodies

Pre-Transfusion Testing

Blood Bank Technologies and Automation

Donor Selection

Transfusion-Transmitted Diseases

Component Preparation

Transfusion Therapy

Adverse Effects of Blood Transfusion

Apheresis

Cellular Therapy in the Transplant Setting

Hemolytic Disease of the Fetus and Newborn

Autoimmune Hemolytic Anemias

Tissue Banking As Part of the Transfusion Service

The Hla System

Relationship Testing

Patient Blood Management

Transfusion Safety and Federal Regulatory Requirements

Laboratory Information Systems in the Blood Bank

Medicolegal and Ethical Aspects of Providing Blood Collection and Transfusion Services

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