Exam 20: Patient Collections and Financial Management

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A double-entry bookkeeping system is based on the principle that the company's assets are equal to ____.

(Multiple Choice)
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A credit ________ is a company that provides information about the creditworthiness of a person seeking credit.

(Short Answer)
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A type of check that states it is void after a certain time limit is a ____ check.

(Multiple Choice)
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The most appropriate way to determine which parent has consent ability and payment responsibility for a minor child is to ____.

(Multiple Choice)
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If a medical practice accepts credit card payments, the American Medical Association (AMA) suggests the use of which guideline?

(Multiple Choice)
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A type of endorsement often used by attorneys when they accept a check on behalf of a client but have no personal claim on the transaction is _____.

(Multiple Choice)
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If you receive payment from a patient by mail after the office visit, you should record it ____.

(Multiple Choice)
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To which of the following patients would a medical provider most likely render treatment as a professional courtesy?

(Multiple Choice)
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The process of keeping a daily log of the patient charges and payments received from patients each day is called ________.

(Short Answer)
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A special bank check that allows the depositor to withdraw funds from his or her account only is called a ____ check.

(Multiple Choice)
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Free treatment for ________ cases must be undertaken carefully and is given at the physician's discretion.

(Short Answer)
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Jim Sanderson comes to the office today to pay the balance due on his statement. He presents the statement, showing an amount due of $96.75, and a money order for $96.75. How should this payment be handled?

(Multiple Choice)
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Which type of checks are preprinted in $10, $20, $50, and $100 denominations?

(Multiple Choice)
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The ________ appears as a fraction on the upper edge of all printed checks and identifies the geographic area and specific bank on which the check is drawn.

(Short Answer)
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The person who has financial responsibility for a patient is known as the ________.

(Short Answer)
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When the office manager or practitioner decides that an account is uncollectable, he or she will ____.

(Multiple Choice)
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You should not accept a(n) ________ check that is made out to the patient rather than to the practice unless it is from a health insurance company.

(Short Answer)
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In order to be considered negotiable, a check must be signed by the ________.

(Short Answer)
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The person to whom a check is written is the ________.

(Short Answer)
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Mrs. Patterson brings her 17-year-old daughter Kelly in for a prenatal exam. When you inform Mrs. Patterson of the amount owed for today, she exclaims, "Oh, no! Kelly moved out last week and is staying with the rascal that did this to her. She can pay for her own care!" What should you do?

(Multiple Choice)
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