Exam 20: Patient Collections and Financial Management

When is it appropriate for a medical provider to assess finance charges or late charges on past-due accounts?

The part of the accounting process that consists of the systematic recording of business transactions is ____.

If practitioners allow patients to pay for services over time, they are extending ________ to the patient.

Which of the following prevents creditors from discriminating against applicants on the basis of age, sex, race, religion, marital status, or income?

A(n) ________ banking system speeds up many banking tasks by performing calculations automatically.

An accounts receivable policy ____.

A(n) ________ account uses the last date of payment or charge for each illness as the starting date for determining the time limit on that specific debt.

A collection letter containing stronger wording that asks the patient to specify when the amount will be paid and to contact the office to make payment arrangements may be sent when an account is ____ days past due.

When you place a patient's ledger card on the pegboard, how should you position the card?

A letter that has a friendly, "we want to help" tone and gives the patient options but makes it clear that the patient must take some sort of action, is most appropriately sent when the account is ____ days past due.

A practitioner may use _______ checks when attending an out-of-town conference or whenever using a personal check or carrying a lot of cash is not appropriate.

Large practices often use a(n) ________ billing service for both their insurance and patient billing procedures.

A person who is in town on vacation goes to a medical provider with symptoms of food poisoning. The type of account to set up for this patient is a(n) ____.

Which of the following is a guideline for making a call requesting payment from a patient?

The ________ system allows you to write each transaction once while recording it on four different accounting forms.

Which type of check would state "Pay to the Order of Myself Only"?

In order to be considered ________, or legally transferable from one person to another, a check has to be written and signed by the payer and include the amount of money to be paid.

An overpayment on a patient's account results in a negative number, or ________ balance.

A standard personal or business check that the bank verifies and then sets aside the funds to guarantee payment is which type of check?

Which of the following information about a patient should a medical assistant provide to the collection agency?