Exam 16: Managing Employee Motivation and Performance

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Research has shown that people with a strong need for ____ are likely to be superior performers,have good attendance records,and occupy supervisory positions.

(Multiple Choice)
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Which of the following has NOT been identified as a major characteristic of a well-designed organizational reward system?

(Multiple Choice)
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Describe your performance on a recent assignment in terms of motivation,ability,and work environment.What enhanced your performance?

(Essay)
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Ellen claims her job is so easy she goes to work to relax after a busy weekend.She says she'll never retire.Using Herzberg's theory of motivation

(Multiple Choice)
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Achievement and recognition are hygiene factors in Herzberg's two-factor theory.

(True/False)
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Interval schedules of reinforcement are all based on ____________________.

(Short Answer)
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Which historical approach to motivation is based on scientific management and takes an economic incentive approach to motivation?

(Multiple Choice)
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Which of the following reinforcement schedules offers a worker the MOST incentive to do good work?

(Multiple Choice)
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Which of the following is NOT an example of a popular incentive system?

(Multiple Choice)
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The ____ theory of motivation is based on the idea that employees compare their inputs and outcomes to some other person's to determine if they are being fairly treated.

(Multiple Choice)
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Sexual harassment policies and laws spell out the consequences for violation of the rules.What kind of reinforcement procedure is this?

(Multiple Choice)
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John feels excluded,like he is always the last to know things at work.He is not meeting his esteem needs.

(True/False)
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Equity theory compares your ____________________ with someone else's ratio.

(Short Answer)
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The need to have a safe physical and emotional environment is a(n)____ need.

(Multiple Choice)
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Which of the following describes how managers should use the expectancy model?

(Multiple Choice)
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Goal-setting theory can be used to implement both expectancy and equity theory concepts.

(True/False)
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It can be argued that ____ needs must be met entirely from within the individual.

(Multiple Choice)
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When an employee tells an off-color joke and the boss simply ignores this behavior,the boss is using ____________________.

(Short Answer)
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If you want to increase the probability that a behavior will recur,which of the following types of reinforcement will get the desired results?

(Multiple Choice)
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Krishna works four,ten hour days.She works a(n)____________________.

(Short Answer)
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