Question 1

A disadvantage of ____ is the time and effort needed to coordinate between employees.

Accepted Answer

A) variable work schedules 
B) job sharing 
C) telecommuting 
D) flexible work schedules and telecommuting 
E) compressed work schedules 
A) variable work schedules 
B) job sharing 
C) telecommuting 
D) flexible work schedules and telecommuting 
E) compressed work schedules

Question 2

Amelia believes that if she runs longer in practice,she will race faster at meets.Which of the following is true for Amelia?

Accepted Answer

A) Her efforts are low. 
B) Her performance-to-outcome expectancy is low. 
C) The sum of her outcome valences is high. 
D) Her effort-to-performance expectancy is high. 
E) None of these choices. 
A) Her efforts are low. 
B) Her performance-to-outcome expectancy is low. 
C) The sum of her outcome valences is high. 
D) Her effort-to-performance expectancy is high. 
E) None of these choices.

Question 3

Unions nearly always bargain for retirement packages and comprehensive medical plans.Recently,they have begun negotiating for advanced notice of plant closings.What need level from Maslow's hierarchy do these demands represent?

Accepted Answer

A) Esteem 
B) Physiological 
C) Belongingness 
D) Security 
E) Self-actualization 
A) Esteem 
B) Physiological 
C) Belongingness 
D) Security 
E) Self-actualization

Question 4

The method for applying the basic elements of reinforcement theory in an organizational setting is called behavior modification.

Accepted Answer

A) True 
 B)False

Question 5

The ____ theory of motivation specifically addresses the issues on which job enrichment focuses.

Accepted Answer

A) two-factor 
B) expectancy 
C) reinforcement 
D) equity 
E) ERG 
A) two-factor 
B) expectancy 
C) reinforcement 
D) equity 
E) ERG

Question 6

Behavior modification is an applied form of ____________________ theory.

Accepted Answer

The answer of Behavior modification is an applied form of...

Question 7

According to the ____ approach to motivation,the illusion of employee involvement and importance is sufficient to satisfy workers' basic social needs and result in higher motivation to perform.

Accepted Answer

A) traditional 
B) human relations 
C) human resources 
D) content 
E) process 
A) traditional 
B) human relations 
C) human resources 
D) content 
E) process

Question 8

Tyler told Emily to improve public opinion.The goal that Emily was given lacks goal

Accepted Answer

A) specificity. 
B) acceptance. 
C) conformity. 
D) congruity. 
E) difficulty. 
A) specificity. 
B) acceptance. 
C) conformity. 
D) congruity. 
E) difficulty.

Question 9

The title Major General is a way to help satisfy someone's need for

Accepted Answer

A) esteem. 
B) belongingness. 
C) self-actualization. 
D) safety. 
E) equity. 
A) esteem. 
B) belongingness. 
C) self-actualization. 
D) safety. 
E) equity.

Question 10

To stay current in their profession,accountants have to take a minimum number of continuing education courses annually.Accountants in the firm of Dunkirk and Wood who take additional classes are rewarded with ____.

Accepted Answer

A) gain-sharing 
B) profit-sharing 
C) a lump-sum bonus 
D) profit-for-work 
E) a merit pay plan 
A) gain-sharing 
B) profit-sharing 
C) a lump-sum bonus 
D) profit-for-work 
E) a merit pay plan

Question 11

When the group exceeds a predetermined level of performance,which of the following incentive pay systems provides group bonuses?

Accepted Answer

A) Merit-pay systems 
B) Gain sharing 
C) Profit sharing 
D) Piece-rate pay systems 
E) Lump-sum bonuses 
A) Merit-pay systems 
B) Gain sharing 
C) Profit sharing 
D) Piece-rate pay systems 
E) Lump-sum bonuses

Question 12

The perspectives on motivation that focus on what motivates people rather than on the how are known as ____________________ perspectives.

Accepted Answer

The answer of The perspectives on motivation that focus on...

Question 13

Desired behavior is likely to be repeated as a result of

Accepted Answer

A) positive reinforcement. 
B) avoidance. 
C) extinction. 
D) punishment. 
E) both positive reinforcement and avoidance. 
A) positive reinforcement. 
B) avoidance. 
C) extinction. 
D) punishment. 
E) both positive reinforcement and avoidance.

Question 14

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Accepted Answer

A) True 
 B)False

Question 15

Catching someone being good and then praising them is an example of

Accepted Answer

A) positive reinforcement. 
B) avoidance. 
C) extinction. 
D) punishment. 
E) restitution. 
A) positive reinforcement. 
B) avoidance. 
C) extinction. 
D) punishment. 
E) restitution.

Question 16

Leo showed up late for a meeting.His boss said "10 o'clock means 10 o'clock." She was using

Accepted Answer

A) punishment 
B) extinction 
C) avoidance 
D) retribution 
E) denial 
A) punishment 
B) extinction 
C) avoidance 
D) retribution 
E) denial

Question 17

Which of the following is an example of a content theory of motivation?

Accepted Answer

A) Expectancy 
B) Equity 
C) Reinforcement 
D) Security 
E) Two-factor 
A) Expectancy 
B) Equity 
C) Reinforcement 
D) Security 
E) Two-factor

Question 18

Reinforcement perspectives explain the role of those rewards as they cause behavior to change or remain the same over time.

Accepted Answer

A) True 
 B)False

Question 19

____________________ theory has what has been called a frustration-regression element.

Accepted Answer

The answer of ____________________ theory has what has been called...

Question 20

Expectancy theory and equity theory both look at motivation from the ____________________ perspective.

Accepted Answer

The answer of Expectancy theory and equity theory both look...

Exam 16: Managing Employee Motivation and Performance

A disadvantage of ____ is the time and effort needed to coordinate between employees.

Amelia believes that if she runs longer in practice,she will race faster at meets.Which of the following is true for Amelia?

Unions nearly always bargain for retirement packages and comprehensive medical plans.Recently,they have begun negotiating for advanced notice of plant closings.What need level from Maslow's hierarchy do these demands represent?

The method for applying the basic elements of reinforcement theory in an organizational setting is called behavior modification.

The ____ theory of motivation specifically addresses the issues on which job enrichment focuses.

Behavior modification is an applied form of ____________________ theory.

According to the ____ approach to motivation,the illusion of employee involvement and importance is sufficient to satisfy workers' basic social needs and result in higher motivation to perform.

Tyler told Emily to improve public opinion.The goal that Emily was given lacks goal

The title Major General is a way to help satisfy someone's need for

To stay current in their profession,accountants have to take a minimum number of continuing education courses annually.Accountants in the firm of Dunkirk and Wood who take additional classes are rewarded with ____.

When the group exceeds a predetermined level of performance,which of the following incentive pay systems provides group bonuses?

The perspectives on motivation that focus on what motivates people rather than on the how are known as ____________________ perspectives.

Desired behavior is likely to be repeated as a result of

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Catching someone being good and then praising them is an example of

Leo showed up late for a meeting.His boss said "10 o'clock means 10 o'clock." She was using

Which of the following is an example of a content theory of motivation?

Reinforcement perspectives explain the role of those rewards as they cause behavior to change or remain the same over time.

____________________ theory has what has been called a frustration-regression element.

Expectancy theory and equity theory both look at motivation from the ____________________ perspective.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

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