Question 1

Specific and measurable goal characteristics apply only to the lower-level goals.

Accepted Answer

A) True 
 B)False

Question 2

The three stages of crisis management are: prevention,preparation and avoidance.

Accepted Answer

A) True 
 B)False

Question 3

Plans specify future ends; goals specify today's means.

Accepted Answer

A) True 
 B)False

Question 4

The _________________ is a detailed written plan that specifies the steps to be taken,and by whom,if a crisis occurs.

Accepted Answer

A)  contingency plan 
B)  tactical plan 
C)  operational plan 
D)  crisis management plan 
E)  mission statement 
A)  contingency plan 
B)  tactical plan 
C)  operational plan 
D)  crisis management plan 
E)  mission statement

Question 5

Dale is a salesperson at Harvey Norman.He was assigned a goal of $50,000 in sales for the current quarter.He is unhappy because he knows that the most any salesperson has sold in one quarter in the past is $30,000.His goal of $50,000 is likely to be:

Accepted Answer

A)  not specific and measurable 
B)  unrealistic 
C)  irrelevant 
D)  lacking a specific time period 
E)  unrelated to his sales knowledge. 
A)  not specific and measurable 
B)  unrealistic 
C)  irrelevant 
D)  lacking a specific time period 
E)  unrelated to his sales knowledge.

Question 6

Define the new planning paradigm and explain the rationale behind it.

Accepted Answer

The new planning paradigm has four compo

Question 7

Specific results expected from individuals are called:

Accepted Answer

A)  operational goals 
B)  tactical goals 
C)  strategic goals 
D)  operational plans 
E)  mission statements. 
A)  operational goals 
B)  tactical goals 
C)  strategic goals 
D)  operational plans 
E)  mission statements.

Question 8

Scenario building involves looking at current trends and discontinuities and visualising future possibilities.

Accepted Answer

A) True 
 B)False

Question 9

A mission statement is a specific stated definition of an organisation's basic business scope.

Accepted Answer

A) True 
 B)False

Question 10

Management by means focuses attention on the methods and processes used to achieve goals.

Accepted Answer

A) True 
 B)False

Question 11

One of the problems with ____________________ (three words)is that they are often out of touch with the constantly changing realities faced by line managers and front-line workers.

Accepted Answer

central pl

Question 12

Whereas _________________ (two words)are developed to achieve a set of ongoing goals,single-use plans are developed specifically for one-off tasks.

Accepted Answer

The answer of Whereas _________________ (two words)are developed to achieve...

Question 13

________________________ are broad statements describing where the organisation wants to be at some future point in time.

Accepted Answer

A)  Strategic goals 
B)  Tactical goals 
C)  Operational goals 
D)  Strategic plans 
E)  Tactical plans 
A)  Strategic goals 
B)  Tactical goals 
C)  Operational goals 
D)  Strategic plans 
E)  Tactical plans

Question 14

______________ define an organisation's responses to emergencies,setbacks or unexpected conditions.

Accepted Answer

A)  Operational plans 
B)  Tactical plans 
C)  Contingency plans 
D)  Mission plans 
E)  Tactical plans. 
A)  Operational plans 
B)  Tactical plans 
C)  Contingency plans 
D)  Mission plans 
E)  Tactical plans.

Question 15

Defining tactical planning objectives belongs to which stage of the organisational planning process?

Accepted Answer

A)  Developing a plan 
B)  Monitoring of learning 
C)  Executing the plan 
D)  Translating the plan 
E)  Executing the plan. 
A)  Developing a plan 
B)  Monitoring of learning 
C)  Executing the plan 
D)  Translating the plan 
E)  Executing the plan.

Question 16

Plans that define company responses to specific situations,such as emergencies,setbacks or unexpected conditions are called ____________________ plans.

Accepted Answer

The answer of Plans that define company responses to specific...

Question 17

__________ specify future ends and __________ specify today's means.

Accepted Answer

A)  Goals; plans 
B)  Plans; goals 
C)  Planning; organising 
D)  Ideas; behaviours 
E)  Mission; vision 
A)  Goals; plans 
B)  Plans; goals 
C)  Planning; organising 
D)  Ideas; behaviours 
E)  Mission; vision

Question 18

Reviewing progress is the most difficult step in an MBO process.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is not a benefit of planning?

Accepted Answer

A)  Planning provides a source of motivation commitment 
B)  Planning creates a sense of certainty 
C)  Planning sets a standard of performance 
D)  Planning helps guide resource allocation 
E)  All of these choices are benefits of planning. 
A)  Planning provides a source of motivation commitment 
B)  Planning creates a sense of certainty 
C)  Planning sets a standard of performance 
D)  Planning helps guide resource allocation 
E)  All of these choices are benefits of planning.

Question 20

Planning to develop and achieve a set of goals that are unlikely to be repeated in the future is known as a(n):

Accepted Answer

A)  operational plans 
B)  tactical plans 
C)  strategic plans 
D)  standing plan 
E)  single-use plan. 
A)  operational plans 
B)  tactical plans 
C)  strategic plans 
D)  standing plan 
E)  single-use plan.

Exam 7: Organisational Planning and Goal Setting

Specific and measurable goal characteristics apply only to the lower-level goals.

The three stages of crisis management are: prevention,preparation and avoidance.

Plans specify future ends; goals specify today's means.

The _________________ is a detailed written plan that specifies the steps to be taken,and by whom,if a crisis occurs.

Dale is a salesperson at Harvey Norman.He was assigned a goal of $50,000 in sales for the current quarter.He is unhappy because he knows that the most any salesperson has sold in one quarter in the past is $30,000.His goal of $50,000 is likely to be:

Define the new planning paradigm and explain the rationale behind it.

Specific results expected from individuals are called:

Scenario building involves looking at current trends and discontinuities and visualising future possibilities.

A mission statement is a specific stated definition of an organisation's basic business scope.

Management by means focuses attention on the methods and processes used to achieve goals.

One of the problems with ____________________ (three words)is that they are often out of touch with the constantly changing realities faced by line managers and front-line workers.

Whereas _________________ (two words)are developed to achieve a set of ongoing goals,single-use plans are developed specifically for one-off tasks.

________________________ are broad statements describing where the organisation wants to be at some future point in time.

______________ define an organisation's responses to emergencies,setbacks or unexpected conditions.

Defining tactical planning objectives belongs to which stage of the organisational planning process?

Plans that define company responses to specific situations,such as emergencies,setbacks or unexpected conditions are called ____________________ plans.

__________ specify future ends and __________ specify today's means.

Reviewing progress is the most difficult step in an MBO process.

Which of the following is not a benefit of planning?

Planning to develop and achieve a set of goals that are unlikely to be repeated in the future is known as a(n):

The Changing World of Management

The Evolution of Management Thinking

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Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Strategy Formulation and Implementation

Managerial Decision Making

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Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

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Leading Teams

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specify future ends and specify today's means.