Question 1

The act of determining the organisation's goals and the means for achieving them is referred to as ____________________.

Accepted Answer

The answer of The act of determining the organisation's goals...

Question 2

The traditional approach to corporate planning was to:

Accepted Answer

A)  have a decentralised planning staff 
B)  have a centralised planning department 
C)  set up a planning task force 
D)  set up planning committees 
E)  use TQM approach. 
A)  have a decentralised planning staff 
B)  have a centralised planning department 
C)  set up a planning task force 
D)  set up planning committees 
E)  use TQM approach.

Question 3

Decentralised planning occurs when managers work with planning experts to develop their own strategic plans.

Accepted Answer

A) True 
 B)False

Question 4

The five criteria for effective goals are: that they are _______________ (three words),that they cover key result areas,that they are challenging but realistic,that they have a_______________ (three words),and that they are linked to rewards.

Accepted Answer

specific a

Question 5

List the five characteristics of effective goals.

Accepted Answer

Goals should:
(1)be specific a

Question 6

Strategic plans and goals are those that focus on where the organisation wants to be in the future and pertain to the organisation as a whole.

Accepted Answer

A) True 
 B)False

Question 7

A(n)____________________ is a blueprint for goal achievement and specifies the necessary resource allocations,schedules,tasks and other actions.

Accepted Answer

The answer of A(n)____________________ is a blueprint for goal achievement...

Question 8

'Standing plans' are developed to achieve a set of goals that are unlikely to be repeated in the future,whereas 'single use plans' are ongoing and used to provide guidance for tasks performed repeatedly within the organisation.

Accepted Answer

A) True 
 B)False

Question 9

The __________ is the basis for the strategic level of goals and plans which in turn shapes the __________ and __________ level.

Accepted Answer

A)  goal; mission; tactical 
B)  operational goal; mission; tactical 
C)  objective; operational; mission 
D)  mission; tactical; operational 
E)  tactical plan; operational; mission 
A)  goal; mission; tactical 
B)  operational goal; mission; tactical 
C)  objective; operational; mission 
D)  mission; tactical; operational 
E)  tactical plan; operational; mission

Question 10

A cross-functional group of managers and employees who work together to gain a deeper understanding of the specific competitive issue is known as an intelligence team.

Accepted Answer

A) True 
 B)False

Question 11

Identify and define the five characteristics that are common to all effective goals.Using examples,illustrate how effective goal setting will likely fail if any one of these criteria are not satisfied.

Accepted Answer

Students will need to provide a discussi

Question 12

Brian Law of Legal Smeagols set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?

Accepted Answer

A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  Linked to rewards 
A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  Linked to rewards

Question 13

Each of the following are considered criteria for effective goal setting,except:

Accepted Answer

A)  Specific and measurable 
B)  Cover key result area 
C)  Challenging 
D)  Have a defined time period 
E)  All of these are considered criteria for effective goal setting. 
A)  Specific and measurable 
B)  Cover key result area 
C)  Challenging 
D)  Have a defined time period 
E)  All of these are considered criteria for effective goal setting.

Question 14

Management by objectives (MBO)is a method by which managers and employees define goals for every department,project and person,and use them to monitor subsequent performance.In order for an MBO program to be effective,four important criteria need to be met.Identify and discuss these four criteria.

Accepted Answer

Set goals; develop a

Question 15

Policies focus on goals and plans while procedures focus on the specific steps that organisational members use.

Accepted Answer

A) True 
 B)False

Question 16

'To be the first choice in design,supply and installation of fibre-optic cable,accessories and specialised lighting systems' would qualify as an example of an effective mission statement.

Accepted Answer

A) True 
 B)False

Question 17

________________ (two words)are often called official goals because they are the stated intentions of what the organisation wants to achieve.

Accepted Answer

The answer of ________________ (two words)are often called official goals...

Question 18

A strategy map is a visual representation of the key drivers of an organisation's success.

Accepted Answer

A) True 
 B)False

Question 19

A carefully considered and executed plan has the ability to remove uncertainty and risk from the environment.

Accepted Answer

A) True 
 B)False

Question 20

A desired future state that an organisation attempts to realise is called a(n):

Accepted Answer

A)  plan 
B)  vision statement 
C)  goal 
D)  mission statement 
E)  idea. 
A)  plan 
B)  vision statement 
C)  goal 
D)  mission statement 
E)  idea.

Exam 7: Organisational Planning and Goal Setting

The act of determining the organisation's goals and the means for achieving them is referred to as ____________________.

The traditional approach to corporate planning was to:

Decentralised planning occurs when managers work with planning experts to develop their own strategic plans.

The five criteria for effective goals are: that they are _______________ (three words),that they cover key result areas,that they are challenging but realistic,that they have a_______________ (three words),and that they are linked to rewards.

List the five characteristics of effective goals.

Strategic plans and goals are those that focus on where the organisation wants to be in the future and pertain to the organisation as a whole.

A(n)____________________ is a blueprint for goal achievement and specifies the necessary resource allocations,schedules,tasks and other actions.

'Standing plans' are developed to achieve a set of goals that are unlikely to be repeated in the future,whereas 'single use plans' are ongoing and used to provide guidance for tasks performed repeatedly within the organisation.

The __________ is the basis for the strategic level of goals and plans which in turn shapes the __________ and __________ level.

A cross-functional group of managers and employees who work together to gain a deeper understanding of the specific competitive issue is known as an intelligence team.

Identify and define the five characteristics that are common to all effective goals.Using examples,illustrate how effective goal setting will likely fail if any one of these criteria are not satisfied.

Brian Law of Legal Smeagols set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?

Each of the following are considered criteria for effective goal setting,except:

Management by objectives (MBO)is a method by which managers and employees define goals for every department,project and person,and use them to monitor subsequent performance.In order for an MBO program to be effective,four important criteria need to be met.Identify and discuss these four criteria.

Policies focus on goals and plans while procedures focus on the specific steps that organisational members use.

'To be the first choice in design,supply and installation of fibre-optic cable,accessories and specialised lighting systems' would qualify as an example of an effective mission statement.

________________ (two words)are often called official goals because they are the stated intentions of what the organisation wants to achieve.

A strategy map is a visual representation of the key drivers of an organisation's success.

A carefully considered and executed plan has the ability to remove uncertainty and risk from the environment.

A desired future state that an organisation attempts to realise is called a(n):

The Changing World of Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Strategy Formulation and Implementation

Managerial Decision Making

Designing Organisation Structure

Managing Change and Innovation

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

Communication in Organisations

Leading Teams

Managerial and Quality Control

Managing the Value Chain, Information Technology and E-Business

Making Effective Management Happen

Filters

The five criteria for effective goals are: that they are _ (three words),that they cover key result areas,that they are challenging but realistic,that they have a_ (three words),and that they are linked to rewards.

The is the basis for the strategic level of goals and plans which in turn shapes the and __ level.