Question 1

Explain in detail how consent and participation improve motivation.

Accepted Answer

The practice of consent uses only the cr

Question 2

Which of the following statements is true of the benefits of participation?

Accepted Answer

A)  All the benefits of participation are intangible. 
B)  Managers find it extremely easy to adjust to their new roles in a high-involvement system. 
C)  The top management team guarantees its consistent support to the participative program. 
D)  Employees show more commitment toward their goals. 
A)  All the benefits of participation are intangible. 
B)  Managers find it extremely easy to adjust to their new roles in a high-involvement system. 
C)  The top management team guarantees its consistent support to the participative program. 
D)  Employees show more commitment toward their goals.

Question 3

Which of the following statements is NOT a prerequisite for participation?

Accepted Answer

A)  Neither party should feel that its position is threatened by participation. 
B)  Employees should have enough time to participate before action is required. 
C)  The potential benefits of participation should be greater than the costs. 
D)  All employees, regardless of mental capacity, should participate. 
A)  Neither party should feel that its position is threatened by participation. 
B)  Employees should have enough time to participate before action is required. 
C)  The potential benefits of participation should be greater than the costs. 
D)  All employees, regardless of mental capacity, should participate.

Question 4

The main goal of servant leadership is to:

Accepted Answer

A)  make and announce decisions. 
B)  show reluctance in admitting mistakes. 
C)  help others develop their talents fully. 
D)  avoid the development of one's own skills. 
A)  make and announce decisions. 
B)  show reluctance in admitting mistakes. 
C)  help others develop their talents fully. 
D)  avoid the development of one's own skills.

Question 5

Which of the following actions is a contribution of subordinates in a leader-member exchange model of leadership?

Accepted Answer

A)  Delegation 
B)  Performance 
C)  Rewards 
D)  Mentoring 
A)  Delegation 
B)  Performance 
C)  Rewards 
D)  Mentoring

Question 6

Some supervisors view employee suggestions as criticisms of their own ability and practices.

Accepted Answer

A) True 
 B)False

Question 7

How does a manager's emotional intelligence affect the use of participation?

Accepted Answer

One important contingency factor that af

Question 8

All of the following are suggested approaches to empowerment EXCEPT:

Accepted Answer

A)  holding employees accountable for job performance outcomes. 
B)  giving employees discretion over job performance. 
C)  reducing emotional support. 
D)  providing successful role models. 
A)  holding employees accountable for job performance outcomes. 
B)  giving employees discretion over job performance. 
C)  reducing emotional support. 
D)  providing successful role models.

Question 9

Give a brief description of quality circles.

Accepted Answer

Voluntary groups that receive training i

Question 10

Empowerment helps enhance employee feelings of self-efficacy.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following guidelines should be followed in order to make a quality circle successful?

Accepted Answer

A)  Train operational level workers and not supervisors in facilitation skills. 
B)  Apply the group's skills to problems external to the circle's work area. 
C)  Use these programs for addressing long-term issues exclusively. 
D)  Obtain continuous support from top management. 
A)  Train operational level workers and not supervisors in facilitation skills. 
B)  Apply the group's skills to problems external to the circle's work area. 
C)  Use these programs for addressing long-term issues exclusively. 
D)  Obtain continuous support from top management.

Question 12

Which of the following is the defining feature of total quality management (TQM)?

Accepted Answer

A)  It gets every employee involved in the process of searching for continuous improvements in their operations. 
B)  It is a form of participation that accents individual initiative instead of group problem solving and teamwork. 
C)  It ensures that work groups are given a large degree of decision-making autonomy and are expected to control their own behavior and results. 
D)  All of the above. 
A)  It gets every employee involved in the process of searching for continuous improvements in their operations. 
B)  It is a form of participation that accents individual initiative instead of group problem solving and teamwork. 
C)  It ensures that work groups are given a large degree of decision-making autonomy and are expected to control their own behavior and results. 
D)  All of the above.

Question 13

Managers with high emotional intelligence:

Accepted Answer

A)  have very good self-management abilities but poor relationship management competencies. 
B)  are poor in practicing participative management styles. 
C)  set an example through their sensitivity, humility, and comfort with ambiguity. 
D)  typically lack sensitivity to employee emotions and needs and have poor self-awareness. 
A)  have very good self-management abilities but poor relationship management competencies. 
B)  are poor in practicing participative management styles. 
C)  set an example through their sensitivity, humility, and comfort with ambiguity. 
D)  typically lack sensitivity to employee emotions and needs and have poor self-awareness.

Question 14

Participation entails all of the following ideas EXCEPT:

Accepted Answer

A)  ethnocentrism. 
B)  involvement. 
C)  contribution. 
D)  responsibility. 
A)  ethnocentrism. 
B)  involvement. 
C)  contribution. 
D)  responsibility.

Question 15

Which of the following programs for participation offers the highest degree of participative decision making?

Accepted Answer

A)  Self-managing teams 
B)  Total quality management 
C)  Employee ownership 
D)  Just-in-time 
A)  Self-managing teams 
B)  Total quality management 
C)  Employee ownership 
D)  Just-in-time

Question 16

Managers who are low in emotional intelligence are unlikely to be able to use participative approaches effectively.

Accepted Answer

A) True 
 B)False

Question 17

All of the following participative programs accent team work EXCEPT:

Accepted Answer

A)  quality circle programs. 
B)  suggestion programs. 
C)  self-managing teams. 
D)  total quality management. 
A)  quality circle programs. 
B)  suggestion programs. 
C)  self-managing teams. 
D)  total quality management.

Question 18

When employees have more participation than they want,they are "participatively neutral."

Accepted Answer

A) True 
 B)False

Question 19

Which of the following factors impedes the success of a participative program?

Accepted Answer

A)  Managers confessing their own vulnerability and seeking help 
B)  Theory Y beliefs by managers 
C)  Lack of preparation for new roles in an empowered environment 
D)  Managers viewing themselves as partners with employees 
A)  Managers confessing their own vulnerability and seeking help 
B)  Theory Y beliefs by managers 
C)  Lack of preparation for new roles in an empowered environment 
D)  Managers viewing themselves as partners with employees

Question 20

Participation will be more successful where employees feel they have a valid contribution to make.

Accepted Answer

A) True 
 B)False

Explain in detail how consent and participation improve motivation.

Which of the following statements is true of the benefits of participation?

Which of the following statements is NOT a prerequisite for participation?

The main goal of servant leadership is to:

Which of the following actions is a contribution of subordinates in a leader-member exchange model of leadership?

Some supervisors view employee suggestions as criticisms of their own ability and practices.

How does a manager's emotional intelligence affect the use of participation?

All of the following are suggested approaches to empowerment EXCEPT:

Give a brief description of quality circles.

Empowerment helps enhance employee feelings of self-efficacy.

Which of the following guidelines should be followed in order to make a quality circle successful?

Which of the following is the defining feature of total quality management (TQM)?

Managers with high emotional intelligence:

Participation entails all of the following ideas EXCEPT:

Which of the following programs for participation offers the highest degree of participative decision making?

Managers who are low in emotional intelligence are unlikely to be able to use participative approaches effectively.

All of the following participative programs accent team work EXCEPT:

When employees have more participation than they want,they are "participatively neutral."

Which of the following factors impedes the success of a participative program?

Participation will be more successful where employees feel they have a valid contribution to make.

The Dynamics of People and Organizations

Models of Organizational Behavior

Managing Communications

Social Systems and Organizational Culture

Motivation

Appraising and Rewarding Performance

Leadership

Employee Attitudes and Their Effects

Issues Between Organizations and Individuals

Conflict, Power, and Organizational Politics

Informal and Formal Groups

Teams and Team Building

Managing Change

Stress and Counseling

Organizational Behavior Across Cultures

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Exam 8: Empowerment and Participation

Explain in detail how consent and participation improve motivation.

Which of the following statements is true of the benefits of participation?

Which of the following statements is NOT a prerequisite for participation?

The main goal of servant leadership is to:

Which of the following actions is a contribution of subordinates in a leader-member exchange model of leadership?

Some supervisors view employee suggestions as criticisms of their own ability and practices.

How does a manager's emotional intelligence affect the use of participation?

All of the following are suggested approaches to empowerment EXCEPT:

Give a brief description of quality circles.

Empowerment helps enhance employee feelings of self-efficacy.

Which of the following guidelines should be followed in order to make a quality circle successful?

Which of the following is the defining feature of total quality management (TQM)?

Managers with high emotional intelligence:

Participation entails all of the following ideas EXCEPT:

Which of the following programs for participation offers the highest degree of participative decision making?

Managers who are low in emotional intelligence are unlikely to be able to use participative approaches effectively.

All of the following participative programs accent team work EXCEPT:

When employees have more participation than they want,they are "participatively neutral."

Which of the following factors impedes the success of a participative program?

Participation will be more successful where employees feel they have a valid contribution to make.

The Dynamics of People and Organizations

Models of Organizational Behavior

Managing Communications

Social Systems and Organizational Culture

Motivation

Appraising and Rewarding Performance

Leadership

Employee Attitudes and Their Effects

Issues Between Organizations and Individuals

Conflict, Power, and Organizational Politics

Informal and Formal Groups

Teams and Team Building

Managing Change

Stress and Counseling

Organizational Behavior Across Cultures

Filters