Exam 9: Employee Attitudes and Their Effects

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According to the characterizations of employee responses,being passively destructive is classified as _____.

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D

Which of the following ailments is the most prevalent reason for employee presenteeism?

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A

_____ is the capacity to measure what the survey instrument claims to measure.

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C

Affective commitment is a negative emotional state in which employees fail to exert effort and choose to leave the organization.

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_____ is the proportion of employees leaving an organization during a given time period.

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The nature of a worker's environment off the job does not influence his or her feelings on the job.

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_____ is the capacity of a survey instrument to produce consistent results,regardless of who administers it or when someone responded to it.

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Which of the following is most likely a reason against unethical rule-bending?

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Showing appreciation for citizenship behavior can push employee attitudes in a more favorable direction.

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The level of satisfaction leads to either greater or lesser commitment,which then affects effort and eventually affects performance.

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What are organizational citizenship behaviors? Provide an example of such behavior. Since you are asking for an example,would it be better to add that students' answers will vary?

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Job satisfaction is an affective attitude-a feeling of relative like or dislike toward something.

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Higher job satisfaction is associated with higher employee turnover.

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Attitudes influence behavior,but behavior has no effect on attitudes.

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Dissatisfied employees do not necessarily plan to be absent,but they seem to find it easier to respond to the opportunities to do so on a spontaneous basis.

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When does presenteeism occur? Describe the common factors of presenteeism.

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Group morale is of least significance when describing overall group satisfaction.

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A manager should be sure that any instrument used to measure job satisfaction is either valid or reliable.

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Which of the following is a factor that stimulates employee commitment?

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Which of the following statements is true of intranets?

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