Exam 9: Employee Attitudes and Their Effects

Which of the following is an example of physical withdrawal?

Once established,an employee's feelings about the job are static; they seldom change.

Fiona is having a difficult time balancing life and work.Whenever she plans to attend her daughter's sporting events,she is called back to work to organize important business meetings.At work,she feels guilty about not spending enough time with her daughter.This is an example of the _____ effect.

_____ commitment is the choice to stay attached because of strong cultural or familial ethics that drive the employees to do so.

What is the difference between reliability and validity?

People who are optimistic,upbeat,cheerful,and courteous are said to have _____ affectivity.

Which of the following is NOT a negative effect of turnover in an organization?

According to the characterizations of employee responses,constructive criticism of disliked policies is classified as _____.

_____ is the degree to which an employee identifies with the organization and wants to continue actively participating in it.

Which of the following statements is a guideline for changing employee attitudes?

What are the ways by which managers stay in touch with the level of employee satisfaction?

List any three factors that can inhibit employee commitment.

What is the first step in using job satisfaction information?

Which of the following is an example of psychological withdrawal?

Managers are vitally interested in the attitudes that employees have toward all of the following EXCEPT _____.

Employee records provide quantifiable data and are a good measure of trends over time.

List the guidelines for changing employee attitudes.

What is it about larger organizations that contribute to lower levels of job satisfaction?

According to the characterizations of employee responses,voluntary departure is classified as _____.

People who are generally pessimistic,downbeat,irritable,and even abrasive are said to have _____ affectivity.