Exam 8: Empowerment and Participation

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The total quality management (TQM)approach gets only the most technically competent employees involved in the process of searching for continuous improvements in their operations.

(True/False)
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With the _____,individuals fail to acknowledge properly their own expertise and accomplishments and erroneously attribute their success to luck,or charm,instead of talent,competence,or perseverance.

(Multiple Choice)
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Intrinsically satisfying tasks may diminish the need for greater participation,while routine tasks may suggest that participation could produce fruitful results.

(True/False)
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List the prerequisites for participation.

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_____ is the mental and emotional involvement of people in group situations that encourages them to contribute to group goals and share responsibility for them.

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What does the leader-member exchange model of leadership suggest?

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What are the responsibilities to be fulfilled by employees for the success of participative programs?

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Participation appears to be rooted deeply in the culture of free people around the world and is probably a basic drive in human beings.

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What are the benefits of participation?

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Participative managers typically turn their management responsibilities over to empowered employees.

(True/False)
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Participative programs result in mental and emotional involvement that produces generally favorable outcomes for both the employees and the organization.

(True/False)
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A(n)_____ manager makes and announces decisions.

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Which of the following statements is true of the consensus decision making style?

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A prerequisite for participation is that employees must have enough time to participate before action is required.

(True/False)
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_____ is a combination of two personal abilities-self-awareness and self-management-and two social competencies-social awareness and relationship management.

(Multiple Choice)
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Which of the following statements is true of differing employee needs for participation?

(Multiple Choice)
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Describe the employee ownership plan.

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All of the following participative practices will help expedite goals EXCEPT:

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The quality-circle approach helps employees feel they have some influence on their organization even if not all their recommendations are accepted by higher management.

(True/False)
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At times,a manager may find it necessary to limit the participation used with one employee while consulting freely with another.

(True/False)
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