Question 1

____ is an extrinsic reward.

Accepted Answer

A)  A feeling of accomplishment 
B)  Self-actualization 
C)  Praise from a top manager 
D)  Self-esteem 
E)  A feeling of doubt 
A)  A feeling of accomplishment 
B)  Self-actualization 
C)  Praise from a top manager 
D)  Self-esteem 
E)  A feeling of doubt

Question 2

According to research, job performance cannot be improved with contingent time off.

Accepted Answer

A) True 
 B)False

Question 3

Which of these best sums up Maslow's ideas about human needs?

Accepted Answer

A)  They form a three-level hierarchy 
B)  They are consciously selected 
C)  They emerge according to a predictable hierarchy 
D)  They have no predictable form 
E)  They come in two types 
A)  They form a three-level hierarchy 
B)  They are consciously selected 
C)  They emerge according to a predictable hierarchy 
D)  They have no predictable form 
E)  They come in two types

Question 4

Open-book management involves opening a company's financial statements to all employees and providing the education that will enable them to understand how the company makes money and how their actions affect its success and bottom line.

Accepted Answer

A) True 
 B)False

Question 5

Marriott hotels goal of 15-minutes or less for delivery of breakfast room service orders fostered employee driven ideas and strategies to achieve their goal..

Accepted Answer

A) True 
 B)False

Question 6

The main disadvantage with a cafeteria compensation plan is that it can be costly to administer.

Accepted Answer

A) True 
 B)False

Question 7

Satisfiers involve job content in Frederick Herzberg's two-factor theory.

Accepted Answer

A) True 
 B)False

Question 8

According to researchers, profit sharing can help an employee participation program succeed.

Accepted Answer

A) True 
 B)False

Question 9

How does job enrichment differ from job enlargement?

Accepted Answer

Someone with an enlarged job simply does

Question 10

Which of the following involves receiving direct and clear information about effectiveness of performance?

Accepted Answer

A)  Task identity 
B)  Skill variety 
C)  Autonomy 
D)  Job feedback 
E)  Task significance 
A)  Task identity 
B)  Skill variety 
C)  Autonomy 
D)  Job feedback 
E)  Task significance

Question 11

According to a Gallup poll: even if they won a $10 million lottery jackpot, 55 percent of working Americans would continue to work supporting the theory that money is not always the best motivator.

Accepted Answer

A) True 
 B)False

Question 12

Successful employee participation programs include all of the following except

Accepted Answer

A)  a short-term employment relationship without job security. 
B)  a long-term employment relationship with good job security. 
C)  a concerted effort to build and maintain group cohesiveness. 
D)  protection of the individual employee's rights. 
E)  a profit-sharing or gain-sharing plan. 
A)  a short-term employment relationship without job security. 
B)  a long-term employment relationship with good job security. 
C)  a concerted effort to build and maintain group cohesiveness. 
D)  protection of the individual employee's rights. 
E)  a profit-sharing or gain-sharing plan.

Question 13

A(n) ____ plan gives a specified percentage of bottom line profits to employees.

Accepted Answer

A)  gain-sharing 
B)  pay-for-performance 
C)  hourly wage 
D)  annual salary 
E)  profit-sharing 
A)  gain-sharing 
B)  pay-for-performance 
C)  hourly wage 
D)  annual salary 
E)  profit-sharing

Question 14

The perception that rewards are fair and equitable is said to be weighed by people on which two scales?

Accepted Answer

A)  Intrinsic and extrinsic 
B)  Short-term and long-term 
C)  Personal and organizational 
D)  Personal and social 
E)  Technical and social 
A)  Intrinsic and extrinsic 
B)  Short-term and long-term 
C)  Personal and organizational 
D)  Personal and social 
E)  Technical and social

Question 15

All of these are ways to increase the motivational impact of extrinsic rewards except

Accepted Answer

A)  reward effort, not results. 
B)  make employees believe effort will lead to reward. 
C)  link rewards to performance. 
D)  make rewards equitable. 
E)  satisfy individual needs. 
A)  reward effort, not results. 
B)  make employees believe effort will lead to reward. 
C)  link rewards to performance. 
D)  make rewards equitable. 
E)  satisfy individual needs.

Question 16

Luke, Kelso, and Nadine
Luke, Kelso, and Nadine are graduate students completing their studies in management. Kelso is applying for a teaching position because he argues that once you get tenure at a college, you are set for life. Luke wants to apply for a job at Bayview Autos because he has heard it's a fun place to meet a lot of great people. Nadine is not sure where she wants to work. She argues that she is not "money hungry". Job satisfaction and simply having enough money to eat is more important to her.
-Refer to Luke, Kelso, and Nadine. Kelso is motivated by which need, according to Maslow?

Accepted Answer

A)  Esteem 
B)  Self-actualization 
C)  Safety 
D)  Love 
E)  Physiological 
A)  Esteem 
B)  Self-actualization 
C)  Safety 
D)  Love 
E)  Physiological

____ is an extrinsic reward.

According to research, job performance cannot be improved with contingent time off.

Which of these best sums up Maslow's ideas about human needs?

Open-book management involves opening a company's financial statements to all employees and providing the education that will enable them to understand how the company makes money and how their actions affect its success and bottom line.

Marriott hotels goal of 15-minutes or less for delivery of breakfast room service orders fostered employee driven ideas and strategies to achieve their goal..

The main disadvantage with a cafeteria compensation plan is that it can be costly to administer.

Satisfiers involve job content in Frederick Herzberg's two-factor theory.

According to researchers, profit sharing can help an employee participation program succeed.

How does job enrichment differ from job enlargement?

Which of the following involves receiving direct and clear information about effectiveness of performance?

According to a Gallup poll: even if they won a $10 million lottery jackpot, 55 percent of working Americans would continue to work supporting the theory that money is not always the best motivator.

Successful employee participation programs include all of the following except

A(n) ____ plan gives a specified percentage of bottom line profits to employees.

The perception that rewards are fair and equitable is said to be weighed by people on which two scales?

All of these are ways to increase the motivational impact of extrinsic rewards except

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 12: Motivating Job Performance

____ is an extrinsic reward.

According to research, job performance cannot be improved with contingent time off.

Which of these best sums up Maslow's ideas about human needs?

Open-book management involves opening a company's financial statements to all employees and providing the education that will enable them to understand how the company makes money and how their actions affect its success and bottom line.

Marriott hotels goal of 15-minutes or less for delivery of breakfast room service orders fostered employee driven ideas and strategies to achieve their goal..

The main disadvantage with a cafeteria compensation plan is that it can be costly to administer.

Satisfiers involve job content in Frederick Herzberg's two-factor theory.

According to researchers, profit sharing can help an employee participation program succeed.

How does job enrichment differ from job enlargement?

Which of the following involves receiving direct and clear information about effectiveness of performance?

According to a Gallup poll: even if they won a $10 million lottery jackpot, 55 percent of working Americans would continue to work supporting the theory that money is not always the best motivator.

Successful employee participation programs include all of the following except

A(n) ____ plan gives a specified percentage of bottom line profits to employees.

The perception that rewards are fair and equitable is said to be weighed by people on which two scales?

All of these are ways to increase the motivational impact of extrinsic rewards except

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters