Question 1

In the goal-setting model of motivation, ____ is required.

Accepted Answer

A)  personal mentoring 
B)  obedience 
C)  timely and relevant feedback 
D)  swift punishment 
E)  servant leadership 
A)  personal mentoring 
B)  obedience 
C)  timely and relevant feedback 
D)  swift punishment 
E)  servant leadership C

Question 2

In the job enrichment model, which critical psychological state is triggered by the core characteristic of autonomy?

Accepted Answer

A)  Feeling the work is meaningful 
B)  Either job satisfaction or job dissatisfaction 
C)  Job satisfaction 
D)  Feeling of responsibility for outcomes of the work 
E)  Knowledge of results 
A)  Feeling the work is meaningful 
B)  Either job satisfaction or job dissatisfaction 
C)  Job satisfaction 
D)  Feeling of responsibility for outcomes of the work 
E)  Knowledge of results D

Question 3

Managers frequently use the terms goal and objective interchangeably.

Accepted Answer

A) True 
 B)False  True

Question 4

One could say that motivation theories are generalizations about the "why" and "how" of purposeful behavior.

Accepted Answer

A) True 
 B)False

Question 5

An example of an intrinsic reward is a personal sense of accomplishment.

Accepted Answer

A) True 
 B)False

Question 6

Psychologist Abram Maslow based his hierarchy of needs theory on clinical research conducted over several years studying college students.

Accepted Answer

A) True 
 B)False

Question 7

People who perceive themselves as worthwhile possess

Accepted Answer

A)  high self-esteem. 
B)  low self-actualization. 
C)  high self-efficacy. 
D)  low self-esteem. 
E)  high self-actualization. 
A)  high self-esteem. 
B)  low self-actualization. 
C)  high self-efficacy. 
D)  low self-esteem. 
E)  high self-actualization.

Question 8

In self-managed teams, which of these is involved?

Accepted Answer

A)  Only technical specialists 
B)  Mostly customer service representatives 
C)  No more than three members 
D)  Only managers 
E)  Vertically loaded jobs 
A)  Only technical specialists 
B)  Mostly customer service representatives 
C)  No more than three members 
D)  Only managers 
E)  Vertically loaded jobs

Question 9

How can goal setting improve employee motivation?

Accepted Answer

According to goal-setting research, goal

Question 10

According to Herzberg, which of these motivates employees?

Accepted Answer

A)  Good working conditions 
B)  The work itself 
C)  Money 
D)  Supportive supervision 
E)  Supportive co-workers 
A)  Good working conditions 
B)  The work itself 
C)  Money 
D)  Supportive supervision 
E)  Supportive co-workers

Question 11

What advice would you give a park manager if he wants to enrich the jobs of his park rangers?

Accepted Answer

A)  Move your people from job to job 
B)  Give everyone clearer and more detailed instructions 
C)  Give each employee more tasks at the same level 
D)  Give employees more decision-making responsibility 
E)  Let your people go home at noon 
A)  Move your people from job to job 
B)  Give everyone clearer and more detailed instructions 
C)  Give each employee more tasks at the same level 
D)  Give employees more decision-making responsibility 
E)  Let your people go home at noon

Question 12

Implementing a job rotation program will prevent stagnation and enhance safety.

Accepted Answer

A) True 
 B)False

Question 13

Provide an example of a family friendly company. What programs do they have in place that make them family friendly.

Accepted Answer

Examples may include companies mentioned

Question 14

According to Maslow's need hierarchy, what needs rank at the very top?

Accepted Answer

A)  Esteem 
B)  Love 
C)  Physiological 
D)  Safety 
E)  Self-actualization 
A)  Esteem 
B)  Love 
C)  Physiological 
D)  Safety 
E)  Self-actualization

Question 15

Studies have revealed that companies that provide realistic job previews experience _______.

Accepted Answer

A)  Fewer dropouts during the recruiting process, lower turnover, and higher performance on the job 
B)  Lower turnover and lower performance on the job 
C)  Higher turnover, fewer dropouts, and no expectations 
D)  Lower initial expectations, lower performance on the job, and higher turnover 
E)  Higher initial expectations, higher dropouts, and higher turnover 
A)  Fewer dropouts during the recruiting process, lower turnover, and higher performance on the job 
B)  Lower turnover and lower performance on the job 
C)  Higher turnover, fewer dropouts, and no expectations 
D)  Lower initial expectations, lower performance on the job, and higher turnover 
E)  Higher initial expectations, higher dropouts, and higher turnover

Question 16

Every employer in the U.S. must comply with the Family and Medical Leave Act.

Accepted Answer

A) True 
 B)False

Question 17

In a realistic job preview, negative factors should never be mentioned.

Accepted Answer

A) True 
 B)False

Question 18

Rewards are not a factor in the expectancy model of motivation.

Accepted Answer

A) True 
 B)False

Question 19

____ involves creating task responsibilities based upon strategy, technology, and structure.

Accepted Answer

A)  Needs hierarchy 
B)  Job design 
C)  Open-book management 
D)  Functional management 
E)  Expectancy theory 
A)  Needs hierarchy 
B)  Job design 
C)  Open-book management 
D)  Functional management 
E)  Expectancy theory

Question 20

A major cause of job dissatisfaction, low motivation, and turnover is unrealized expectations.

Accepted Answer

A) True 
 B)False

In the goal-setting model of motivation, ____ is required.

In the job enrichment model, which critical psychological state is triggered by the core characteristic of autonomy?

Managers frequently use the terms goal and objective interchangeably.

One could say that motivation theories are generalizations about the "why" and "how" of purposeful behavior.

An example of an intrinsic reward is a personal sense of accomplishment.

Psychologist Abram Maslow based his hierarchy of needs theory on clinical research conducted over several years studying college students.

People who perceive themselves as worthwhile possess

In self-managed teams, which of these is involved?

How can goal setting improve employee motivation?

According to Herzberg, which of these motivates employees?

What advice would you give a park manager if he wants to enrich the jobs of his park rangers?

Implementing a job rotation program will prevent stagnation and enhance safety.

Provide an example of a family friendly company. What programs do they have in place that make them family friendly.

According to Maslow's need hierarchy, what needs rank at the very top?

Studies have revealed that companies that provide realistic job previews experience _______.

Every employer in the U.S. must comply with the Family and Medical Leave Act.

In a realistic job preview, negative factors should never be mentioned.

Rewards are not a factor in the expectancy model of motivation.

____ involves creating task responsibilities based upon strategy, technology, and structure.

A major cause of job dissatisfaction, low motivation, and turnover is unrealized expectations.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 12: Motivating Job Performance

In the goal-setting model of motivation, ____ is required.

In the job enrichment model, which critical psychological state is triggered by the core characteristic of autonomy?

Managers frequently use the terms goal and objective interchangeably.

One could say that motivation theories are generalizations about the "why" and "how" of purposeful behavior.

An example of an intrinsic reward is a personal sense of accomplishment.

Psychologist Abram Maslow based his hierarchy of needs theory on clinical research conducted over several years studying college students.

People who perceive themselves as worthwhile possess

In self-managed teams, which of these is involved?

How can goal setting improve employee motivation?

According to Herzberg, which of these motivates employees?

What advice would you give a park manager if he wants to enrich the jobs of his park rangers?

Implementing a job rotation program will prevent stagnation and enhance safety.

Provide an example of a family friendly company. What programs do they have in place that make them family friendly.

According to Maslow's need hierarchy, what needs rank at the very top?

Studies have revealed that companies that provide realistic job previews experience _______.

Every employer in the U.S. must comply with the Family and Medical Leave Act.

In a realistic job preview, negative factors should never be mentioned.

Rewards are not a factor in the expectancy model of motivation.

____ involves creating task responsibilities based upon strategy, technology, and structure.

A major cause of job dissatisfaction, low motivation, and turnover is unrealized expectations.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters