Question 1

A plan for actively seeking out, employing, and developing the talents of those groups traditionally discriminated against in employment is

Accepted Answer

A)  affirmative action. 
B)  the ADA of 1990. 
C)  the Fair Employment Act of 1982. 
D)  a diversity program. 
E)  a behaviorally anchored rating system. 
A)  affirmative action. 
B)  the ADA of 1990. 
C)  the Fair Employment Act of 1982. 
D)  a diversity program. 
E)  a behaviorally anchored rating system. A

Question 2

Performance appraisal is the process of evaluating individual job performance as a basis for making objective personnel decisions.

Accepted Answer

A) True 
 B)False  True

Question 3

If Nelson writes down specific examples of his employees' good and bad performance as they occur, and later he uses that evidence during performance appraisals, he is relying on which performance appraisal technique?

Accepted Answer

A)  Rankings/comparisons 
B)  Weighted checklists 
C)  Graphic rating scales 
D)  Critical incidents 
E)  Checklists 
A)  Rankings/comparisons 
B)  Weighted checklists 
C)  Graphic rating scales 
D)  Critical incidents 
E)  Checklists D

Question 4

Training focuses strictly on changing employees' behavior, not changing their attitudes.

Accepted Answer

A) True 
 B)False

Question 5

What does the human resource management process involve, and why is a strategic orientation necessary?

Accepted Answer

Generally, human resource management inv

Question 6

The controversial use of employer drug testing to curb the costly erosion of human resources has been effective as the rate of positive test results declined by more than 72 percent over an 18 year period.

Accepted Answer

A) True 
 B)False

Question 7

If your friend shared with you that they were being sexually harassed by one of their co-workers and they were considering filing a lawsuit, what advice would you give?

Accepted Answer

First, the victim should notify manageme

Question 8

If Martin Sheed, a manager at Bank of America, made this statement, "The less I know about sexual harassment in my office, the better," what should be your response?

Accepted Answer

A)  You are right as far as your nonmanagerial employees are concerned 
B)  The courts are too clogged with cases to worry about you 
C)  Wrong. You are still legally responsible for the conduct of your people 
D)  You're right, what you don't know can't hurt you 
E)  As long as you personally are not an offender, you're okay 
A)  You are right as far as your nonmanagerial employees are concerned 
B)  The courts are too clogged with cases to worry about you 
C)  Wrong. You are still legally responsible for the conduct of your people 
D)  You're right, what you don't know can't hurt you 
E)  As long as you personally are not an offender, you're okay

Question 9

According to Jeffrey Pfeffer, only about 12 percent of today's organizations qualify as being systematically people-centered.

Accepted Answer

A) True 
 B)False

Question 10

Only pencil-and-paper tests legally qualify as employment selection tests.

Accepted Answer

A) True 
 B)False

Question 11

What advice should you give to a hotel manager who wants to create a good training program for service trainees?

Accepted Answer

A)  Don't waste your time with training; simply hire qualified people. 
B)  Make the training situation as realistic as possible. 
C)  Don't distract them with questions. 
D)  Minimize examples to avoid confusion. 
E)  Have the trainees themselves act as instructors. 
A)  Don't waste your time with training; simply hire qualified people. 
B)  Make the training situation as realistic as possible. 
C)  Don't distract them with questions. 
D)  Minimize examples to avoid confusion. 
E)  Have the trainees themselves act as instructors.

Question 12

Which of the following encompasses all present and future workforce participants and emphasizes the need to develop their fullest potential for the benefit of the global economy?

Accepted Answer

A)  Knowledge workers 
B)  Job analysis 
C)  In-group socialization 
D)  High-tech selection 
E)  Human capital 
A)  Knowledge workers 
B)  Job analysis 
C)  In-group socialization 
D)  High-tech selection 
E)  Human capital

Question 13

What steps do managers in the U.S. need to take to make their performance appraisals legally defensible in court?

Accepted Answer

They need to take these four steps: (1)

Question 14

Researchers have found that affirmative action programs carry a stigma of incompetence, no matter how qualified a person is for a job.

Accepted Answer

A) True 
 B)False

Question 15

____ is aimed at preventing future discrimination, while ____ amounts to a concerted effort to make up for past discrimination.

Accepted Answer

A)  ADA; affirmative action 
B)  Affirmative action; EEO 
C)  EEO; reverse discrimination 
D)  Reverse discrimination; ADA 
E)  EEO; affirmative action 
A)  ADA; affirmative action 
B)  Affirmative action; EEO 
C)  EEO; reverse discrimination 
D)  Reverse discrimination; ADA 
E)  EEO; affirmative action

Question 16

Compared with non-abusers, alcoholic employees and drug abusers are less productive, more likely to be absent, and three times more likely to have or cause an accident.

Accepted Answer

A) True 
 B)False

Question 17

By Design
By Design is a fast growing interior design company in Connecticut. Until now, Wilma, the owner, has done all the hiring, performance appraisal, and training herself, given the small size of the firm. However, the growth of the company warrants a formal approach to human resource planning and management. Wilma needs help and comes to you for guidance.
-Refer to By Design. The first thing the class chose to do was explain to Wilma human resource management is more than just hiring it involves, the acquisition, evaluation, retention and ______________ of human resources necessary for By Design to be successful.

Accepted Answer

A)  firing 
B)  development 
C)  benefits 
D)  payroll 
E)  compliance 
A)  firing 
B)  development 
C)  benefits 
D)  payroll 
E)  compliance

Question 18

Which of the following is not one of the seven people-centered practices identified by Pfeffer?

Accepted Answer

A)  Protection of job security 
B)  Compensation linked to performance 
C)  Sharing of key information 
D)  Rigorous hiring process 
E)  Emphasize status differences 
A)  Protection of job security 
B)  Compensation linked to performance 
C)  Sharing of key information 
D)  Rigorous hiring process 
E)  Emphasize status differences

Question 19

Job seekers today do not have to worry about what is posted on the Web about them as recruiters may not use any online tools for evaluating candidates during the selection process.

Accepted Answer

A) True 
 B)False

Question 20

The landmark equal employment opportunity (EEO) law in the U.S. is the

Accepted Answer

A)  Americans with Disabilities Act of 1990. 
B)  Title VII of the Civil Rights Act of 1964. 
C)  Bell Act of 1949. 
D)  Sherman Act of 1895. 
E)  Fair Employment Act of 1982. 
A)  Americans with Disabilities Act of 1990. 
B)  Title VII of the Civil Rights Act of 1964. 
C)  Bell Act of 1949. 
D)  Sherman Act of 1895. 
E)  Fair Employment Act of 1982.

A plan for actively seeking out, employing, and developing the talents of those groups traditionally discriminated against in employment is

Performance appraisal is the process of evaluating individual job performance as a basis for making objective personnel decisions.

If Nelson writes down specific examples of his employees' good and bad performance as they occur, and later he uses that evidence during performance appraisals, he is relying on which performance appraisal technique?

Training focuses strictly on changing employees' behavior, not changing their attitudes.

What does the human resource management process involve, and why is a strategic orientation necessary?

The controversial use of employer drug testing to curb the costly erosion of human resources has been effective as the rate of positive test results declined by more than 72 percent over an 18 year period.

If your friend shared with you that they were being sexually harassed by one of their co-workers and they were considering filing a lawsuit, what advice would you give?

If Martin Sheed, a manager at Bank of America, made this statement, "The less I know about sexual harassment in my office, the better," what should be your response?

According to Jeffrey Pfeffer, only about 12 percent of today's organizations qualify as being systematically people-centered.

Only pencil-and-paper tests legally qualify as employment selection tests.

What advice should you give to a hotel manager who wants to create a good training program for service trainees?

Which of the following encompasses all present and future workforce participants and emphasizes the need to develop their fullest potential for the benefit of the global economy?

What steps do managers in the U.S. need to take to make their performance appraisals legally defensible in court?

Researchers have found that affirmative action programs carry a stigma of incompetence, no matter how qualified a person is for a job.

is aimed at preventing future discrimination, while amounts to a concerted effort to make up for past discrimination.

Compared with non-abusers, alcoholic employees and drug abusers are less productive, more likely to be absent, and three times more likely to have or cause an accident.

Which of the following is not one of the seven people-centered practices identified by Pfeffer?

Job seekers today do not have to worry about what is posted on the Web about them as recruiters may not use any online tools for evaluating candidates during the selection process.

The landmark equal employment opportunity (EEO) law in the U.S. is the

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 10: Human Resource Management

A plan for actively seeking out, employing, and developing the talents of those groups traditionally discriminated against in employment is

Performance appraisal is the process of evaluating individual job performance as a basis for making objective personnel decisions.

If Nelson writes down specific examples of his employees' good and bad performance as they occur, and later he uses that evidence during performance appraisals, he is relying on which performance appraisal technique?

Training focuses strictly on changing employees' behavior, not changing their attitudes.

What does the human resource management process involve, and why is a strategic orientation necessary?

The controversial use of employer drug testing to curb the costly erosion of human resources has been effective as the rate of positive test results declined by more than 72 percent over an 18 year period.

If your friend shared with you that they were being sexually harassed by one of their co-workers and they were considering filing a lawsuit, what advice would you give?

If Martin Sheed, a manager at Bank of America, made this statement, "The less I know about sexual harassment in my office, the better," what should be your response?

According to Jeffrey Pfeffer, only about 12 percent of today's organizations qualify as being systematically people-centered.

Only pencil-and-paper tests legally qualify as employment selection tests.

What advice should you give to a hotel manager who wants to create a good training program for service trainees?

Which of the following encompasses all present and future workforce participants and emphasizes the need to develop their fullest potential for the benefit of the global economy?

What steps do managers in the U.S. need to take to make their performance appraisals legally defensible in court?

Researchers have found that affirmative action programs carry a stigma of incompetence, no matter how qualified a person is for a job.

____ is aimed at preventing future discrimination, while ____ amounts to a concerted effort to make up for past discrimination.

Compared with non-abusers, alcoholic employees and drug abusers are less productive, more likely to be absent, and three times more likely to have or cause an accident.

Which of the following is not one of the seven people-centered practices identified by Pfeffer?

Job seekers today do not have to worry about what is posted on the Web about them as recruiters may not use any online tools for evaluating candidates during the selection process.

The landmark equal employment opportunity (EEO) law in the U.S. is the

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

is aimed at preventing future discrimination, while amounts to a concerted effort to make up for past discrimination.