Question 1

Individuals who believe they are being sexually harassed at work and would like to file a lawsuit should follow which advice?

Accepted Answer

A)  Notify management 
B)  Threaten the harasser with dire consequences 
C)  Wait until you're physically assaulted 
D)  Just ignore it 
E)  Make sure a manager is the aggressor 
A)  Notify management 
B)  Threaten the harasser with dire consequences 
C)  Wait until you're physically assaulted 
D)  Just ignore it 
E)  Make sure a manager is the aggressor

Question 2

____ have proven to be cost-saving techniques when it comes to helping substance abusers in the workplace.

Accepted Answer

A)  Employee assistance programs 
B)  Outplacement programs 
C)  MBO systems 
D)  Drug screening programs 
E)  Crime-stop hot lines 
A)  Employee assistance programs 
B)  Outplacement programs 
C)  MBO systems 
D)  Drug screening programs 
E)  Crime-stop hot lines

Question 3

Zack Livingood just accepted a job at a health clinic. The president of the clinic told him that his responsibilities would include planning and acquiring necessary people including nurses, clerical, and maintenance staff. He will also be assisting department managers in evaluating their employees' performance and providing training where necessary. Which of the following will best describe Zack?

Accepted Answer

A)  Finance manager 
B)  Jack of all trades 
C)  Human resource manager 
D)  Personal assistant to the President 
E)  Clinical manager 
A)  Finance manager 
B)  Jack of all trades 
C)  Human resource manager 
D)  Personal assistant to the President 
E)  Clinical manager

Question 4

All of the following are performance appraisal techniques discussed in the text except

Accepted Answer

A)  regression analysis. 
B)  written essays. 
C)  graphic rating scales. 
D)  goal setting. 
E)  critical incidents. 
A)  regression analysis. 
B)  written essays. 
C)  graphic rating scales. 
D)  goal setting. 
E)  critical incidents.

Question 5

What is the ultimate goal of recruiting?

Accepted Answer

A)  Fill positions regardless of qualification 
B)  Bring in low-wage employees who will mesh well with the company's culture 
C)  Retain high diversification levels. 
D)  Generate a pool of qualified applicants for new and existing jobs 
E)  Hire candidates away from competitors 
A)  Fill positions regardless of qualification 
B)  Bring in low-wage employees who will mesh well with the company's culture 
C)  Retain high diversification levels. 
D)  Generate a pool of qualified applicants for new and existing jobs 
E)  Hire candidates away from competitors

Question 6

Verbal misconduct (the use of offensive language) cannot be considered sexual harassment.

Accepted Answer

A) True 
 B)False

Question 7

According to the author, ____, is one piece of advice for job hunters today.

Accepted Answer

A)  let your parents network for you to help you find a job 
B)  don't post anything on the Web that you wouldn't want a prospective employer to see 
C)  embellish your resume' to stand out 
D)  give your Facebook password to the interviewer 
E)  use a temporary-help agency to land your first job 
A)  let your parents network for you to help you find a job 
B)  don't post anything on the Web that you wouldn't want a prospective employer to see 
C)  embellish your resume' to stand out 
D)  give your Facebook password to the interviewer 
E)  use a temporary-help agency to land your first job

Question 8

General dissatisfaction with performance appraisals is expressed by both appraisers and subjects.

Accepted Answer

A) True 
 B)False

Question 9

What do pencil-and-paper tests, formal interviews, and educational requirements all have in common?

Accepted Answer

A)  They have been banned by the U.S. government for being discriminatory 
B)  Each is a training tool 
C)  Each is an employment selection test according to U.S. EEO guidelines 
D)  Each is less accurate than polygraph testing 
E)  Nothing 
A)  They have been banned by the U.S. government for being discriminatory 
B)  Each is a training tool 
C)  Each is an employment selection test according to U.S. EEO guidelines 
D)  Each is less accurate than polygraph testing 
E)  Nothing

Question 10

Structured interviews are constructed, conducted, and scored on an individual basis to avoid groupthink.

Accepted Answer

A) True 
 B)False

Question 11

What do equal employment opportunity (EEO), affirmative action, and managing diversity have in common? How do they differ?

Accepted Answer

Each attempts to expand opportunities fo

Question 12

To discourage sexual harassment, organizations should do all of the following except

Accepted Answer

A)  develop a clear policy statement. 
B)  employ uniform enforcement. 
C)  apply appropriate training for all employees. 
D)  establish a grievance procedure. 
E)  develop a "three strikes, you're out" policy. 
A)  develop a clear policy statement. 
B)  employ uniform enforcement. 
C)  apply appropriate training for all employees. 
D)  establish a grievance procedure. 
E)  develop a "three strikes, you're out" policy.

Question 13

U.S. Census Bureau found that affirmative action programs in the U.S.________________.

Accepted Answer

A)  actually helped white males the most 
B)  helped black workers get promoted in government and business 
C)  doubled female employment between 1965 and 1985 
D)  had the greatest positive impact on Native Americans 
E)  tripled the percentage of Asian Americans in the workforce 
A)  actually helped white males the most 
B)  helped black workers get promoted in government and business 
C)  doubled female employment between 1965 and 1985 
D)  had the greatest positive impact on Native Americans 
E)  tripled the percentage of Asian Americans in the workforce

Question 14

____ is(are) becoming the tool of choice for both recruiters and job seekers.

Accepted Answer

A)  Social networking via the Web 
B)  Internal job posting 
C)  Television advertisements 
D)  Job fairs 
E)  Newspaper advertisements 
A)  Social networking via the Web 
B)  Internal job posting 
C)  Television advertisements 
D)  Job fairs 
E)  Newspaper advertisements

Question 15

According to Training magazine's recent survey of training practices in the U.S., ____ is(are) the most common instructional method.

Accepted Answer

A)  traditional classroom programs 
B)  virtual reality 
C)  internships 
D)  e-learning 
E)  role-playing 
A)  traditional classroom programs 
B)  virtual reality 
C)  internships 
D)  e-learning 
E)  role-playing

Question 16

Which of the following is not a criterion for legally defensible performance appraisals in the U.S.?

Accepted Answer

A)  Results linked with compensation decisions 
B)  Results reviewed with ratees 
C)  Based on job analysis 
D)  Specific written instructions for evaluators 
E)  Behavior-oriented 
A)  Results linked with compensation decisions 
B)  Results reviewed with ratees 
C)  Based on job analysis 
D)  Specific written instructions for evaluators 
E)  Behavior-oriented

Question 17

Shakil Ahmed is interviewing at St. Charles University for a training position in the human resource area. If he is asked to demonstrate his teaching ability in People 101, what type of structured interview question has been used?

Accepted Answer

A)  Worker requirements 
B)  Job sample simulation 
C)  Skill set 
D)  Situational 
E)  Job knowledge 
A)  Worker requirements 
B)  Job sample simulation 
C)  Skill set 
D)  Situational 
E)  Job knowledge

Question 18

The ultimate goal of managing diversity programs is appreciation of interpersonal differences.

Accepted Answer

A) True 
 B)False

Question 19

A "big picture" approach to managing people and staying competitive is the human capital perspective.

Accepted Answer

A) True 
 B)False

Question 20

Despite all we hear about computer-based training and e-learning over the Internet, the vast bulk of today's training is

Accepted Answer

A)  distinctly high-tech. 
B)  primarily on-the-job learning. 
C)  remarkably low-tech. 
D)  mostly focused on intelligence. 
E)  useless. 
A)  distinctly high-tech. 
B)  primarily on-the-job learning. 
C)  remarkably low-tech. 
D)  mostly focused on intelligence. 
E)  useless.

Individuals who believe they are being sexually harassed at work and would like to file a lawsuit should follow which advice?

____ have proven to be cost-saving techniques when it comes to helping substance abusers in the workplace.

All of the following are performance appraisal techniques discussed in the text except

What is the ultimate goal of recruiting?

Verbal misconduct (the use of offensive language) cannot be considered sexual harassment.

According to the author, ____, is one piece of advice for job hunters today.

General dissatisfaction with performance appraisals is expressed by both appraisers and subjects.

What do pencil-and-paper tests, formal interviews, and educational requirements all have in common?

Structured interviews are constructed, conducted, and scored on an individual basis to avoid groupthink.

What do equal employment opportunity (EEO), affirmative action, and managing diversity have in common? How do they differ?

To discourage sexual harassment, organizations should do all of the following except

U.S. Census Bureau found that affirmative action programs in the U.S.________________.

____ is(are) becoming the tool of choice for both recruiters and job seekers.

According to Training magazine's recent survey of training practices in the U.S., ____ is(are) the most common instructional method.

Which of the following is not a criterion for legally defensible performance appraisals in the U.S.?

Shakil Ahmed is interviewing at St. Charles University for a training position in the human resource area. If he is asked to demonstrate his teaching ability in People 101, what type of structured interview question has been used?

The ultimate goal of managing diversity programs is appreciation of interpersonal differences.

A "big picture" approach to managing people and staying competitive is the human capital perspective.

Despite all we hear about computer-based training and e-learning over the Internet, the vast bulk of today's training is

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 10: Human Resource Management

Individuals who believe they are being sexually harassed at work and would like to file a lawsuit should follow which advice?

____ have proven to be cost-saving techniques when it comes to helping substance abusers in the workplace.

All of the following are performance appraisal techniques discussed in the text except

What is the ultimate goal of recruiting?

Verbal misconduct (the use of offensive language) cannot be considered sexual harassment.

According to the author, ____, is one piece of advice for job hunters today.

General dissatisfaction with performance appraisals is expressed by both appraisers and subjects.

What do pencil-and-paper tests, formal interviews, and educational requirements all have in common?

Structured interviews are constructed, conducted, and scored on an individual basis to avoid groupthink.

What do equal employment opportunity (EEO), affirmative action, and managing diversity have in common? How do they differ?

To discourage sexual harassment, organizations should do all of the following except

U.S. Census Bureau found that affirmative action programs in the U.S.________________.

____ is(are) becoming the tool of choice for both recruiters and job seekers.

According to Training magazine's recent survey of training practices in the U.S., ____ is(are) the most common instructional method.

Which of the following is not a criterion for legally defensible performance appraisals in the U.S.?

Shakil Ahmed is interviewing at St. Charles University for a training position in the human resource area. If he is asked to demonstrate his teaching ability in People 101, what type of structured interview question has been used?

The ultimate goal of managing diversity programs is appreciation of interpersonal differences.

A "big picture" approach to managing people and staying competitive is the human capital perspective.

Despite all we hear about computer-based training and e-learning over the Internet, the vast bulk of today's training is

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters