Question 1

Over the past 60 years, the way employees should be perceived and managed has evolved from proactive to reactive.

Accepted Answer

A) True 
 B)False

Question 2

When comparing "control" and "commitment" human resource systems, no differences in productivity and turnover were found by researchers.

Accepted Answer

A) True 
 B)False

Question 3

Employee assistance programs for substance abusers can end up saving companies money.

Accepted Answer

A) True 
 B)False

Question 4

The preferred strategy for dealing with employee substance abusers is

Accepted Answer

A)  ignoring the problem. 
B)  referral and rehabilitation. 
C)  drug testing and punishment. 
D)  stiff fines. 
E)  imprisonment. 
A)  ignoring the problem. 
B)  referral and rehabilitation. 
C)  drug testing and punishment. 
D)  stiff fines. 
E)  imprisonment.

Question 5

The use of polygraph (lie detector) testing for employment purposes in the U.S. is

Accepted Answer

A)  uncertain because of limited data. 
B)  declining in use. 
C)  universally accepted. 
D)  severely restricted by law. 
E)  a noninterest item for employers. 
A)  uncertain because of limited data. 
B)  declining in use. 
C)  universally accepted. 
D)  severely restricted by law. 
E)  a noninterest item for employers.

Question 6

Social networking via the Web is not an effective tool for recruiters or job seekers.

Accepted Answer

A) True 
 B)False

Question 7

The Americans with Disabilities Act of 1990 requires employers to make all requested accommodations for employees with physical and mental disabilities.

Accepted Answer

A) True 
 B)False

Question 8

Speed Auto Sports
Herbert Andretti must learn about effective interviewing and performance appraisal if he wants to get promoted to Human Resource specialist at Speed Auto Sports.
-Refer to Speed Auto Sports. Herbert should learn about and avoid the __________ interview methodology since it notorious for being culturally insensitive.

Accepted Answer

A)  structured 
B)  unstructured 
C)  formal 
D)  behavior-based 
E)  pencil-and-paper 
A)  structured 
B)  unstructured 
C)  formal 
D)  behavior-based 
E)  pencil-and-paper

Question 9

Intel, the maker of computer microprocessors, provides primary and secondary schools with computers and money. It also matches employees' donations to their college alma maters up to $10,000 per year. These practices are examples of Intel's commitment to

Accepted Answer

A)  promoting diversity. 
B)  making a profit. 
C)  developing human capital. 
D)  public relations. 
E)  promoting the liberal arts. 
A)  promoting diversity. 
B)  making a profit. 
C)  developing human capital. 
D)  public relations. 
E)  promoting the liberal arts.

Question 10

In a ____ performance appraisal technique, managers describe the performance of employees in narrative form, sometimes in response to predetermined questions.

Accepted Answer

A)  graphic rating scales 
B)  goal setting 
C)  weighted checklist 
D)  ranking/comparisons 
E)  written essay 
A)  graphic rating scales 
B)  goal setting 
C)  weighted checklist 
D)  ranking/comparisons 
E)  written essay

Question 11

According to Donald L. Kirkpatrick, there are four training program evaluation models that can be used to assess training effectiveness and answer the question, "Did anyone really learn anything?".

Accepted Answer

A) True 
 B)False

Question 12

Goal setting is an essential ingredient of effective skill learning.

Accepted Answer

A) True 
 B)False

Question 13

Why is it a good idea for a company to control drug and alcohol abuse with its employees? What is the best approach to limiting workplace substance abuse? If you suspect an employee is using drugs or alcohol because their performance has declined, they have been tardy or absent, or their are complaints from co-workers, what should you do?

Accepted Answer

Companies should attempt to limit substa

Question 14

A(n) ____interview is defined as a set of job-related questions with standardized answers.

Accepted Answer

A)  virtual 
B)  structured 
C)  lengthy 
D)  political 
E)  unstructured 
A)  virtual 
B)  structured 
C)  lengthy 
D)  political 
E)  unstructured

Question 15

Alcoholism can be best described as a

Accepted Answer

A)  social dysfunction. 
B)  character disorder. 
C)  disease. 
D)  sinful behavior. 
E)  personal weakness. 
A)  social dysfunction. 
B)  character disorder. 
C)  disease. 
D)  sinful behavior. 
E)  personal weakness.

Question 16

It is illegal to refuse to hire, promote, or train someone in the U.S. because the person is a military veteran.

Accepted Answer

A) True 
 B)False

Question 17

A(n) ____ is the most common employee selection tool.

Accepted Answer

A)  drug test 
B)  reference check 
C)  interview 
D)  honesty test 
E)  personality test 
A)  drug test 
B)  reference check 
C)  interview 
D)  honesty test 
E)  personality test

Question 18

If Roberta at Snappy Software, Inc. needed a worker requirements question for a structured interview, which of these would you recommend?

Accepted Answer

A)  Can you prepare a letter on a computer? 
B)  How tall are you? 
C)  What would you do if your computer files were stolen? 
D)  Can you speak Spanish and French? 
E)  Are you willing to spend ten weekends a year out of town on business? 
A)  Can you prepare a letter on a computer? 
B)  How tall are you? 
C)  What would you do if your computer files were stolen? 
D)  Can you speak Spanish and French? 
E)  Are you willing to spend ten weekends a year out of town on business?

Question 19

Donald Kirkpatrick's training program evaluation model includes four levels: reaction, learning, ______, and results.

Accepted Answer

A)  reading 
B)  waiting 
C)  behavior 
D)  identify 
E)  teach 
A)  reading 
B)  waiting 
C)  behavior 
D)  identify 
E)  teach

Question 20

What percentage of people with disabilities in the U.S. between ages 18 and 55 are unemployed?

Accepted Answer

A)  More than 70 
B)  Between 80 and 90 
C)  Approximately 33 
D)  About 50 
E)  Almost 100 
A)  More than 70 
B)  Between 80 and 90 
C)  Approximately 33 
D)  About 50 
E)  Almost 100

Over the past 60 years, the way employees should be perceived and managed has evolved from proactive to reactive.

When comparing "control" and "commitment" human resource systems, no differences in productivity and turnover were found by researchers.

Employee assistance programs for substance abusers can end up saving companies money.

The preferred strategy for dealing with employee substance abusers is

The use of polygraph (lie detector) testing for employment purposes in the U.S. is

Social networking via the Web is not an effective tool for recruiters or job seekers.

The Americans with Disabilities Act of 1990 requires employers to make all requested accommodations for employees with physical and mental disabilities.

Intel, the maker of computer microprocessors, provides primary and secondary schools with computers and money. It also matches employees' donations to their college alma maters up to $10,000 per year. These practices are examples of Intel's commitment to

In a ____ performance appraisal technique, managers describe the performance of employees in narrative form, sometimes in response to predetermined questions.

According to Donald L. Kirkpatrick, there are four training program evaluation models that can be used to assess training effectiveness and answer the question, "Did anyone really learn anything?".

Goal setting is an essential ingredient of effective skill learning.

A(n) ____interview is defined as a set of job-related questions with standardized answers.

Alcoholism can be best described as a

It is illegal to refuse to hire, promote, or train someone in the U.S. because the person is a military veteran.

A(n) ____ is the most common employee selection tool.

If Roberta at Snappy Software, Inc. needed a worker requirements question for a structured interview, which of these would you recommend?

Donald Kirkpatrick's training program evaluation model includes four levels: reaction, learning, ______, and results.

What percentage of people with disabilities in the U.S. between ages 18 and 55 are unemployed?

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 10: Human Resource Management

Over the past 60 years, the way employees should be perceived and managed has evolved from proactive to reactive.

When comparing "control" and "commitment" human resource systems, no differences in productivity and turnover were found by researchers.

Employee assistance programs for substance abusers can end up saving companies money.

The preferred strategy for dealing with employee substance abusers is

The use of polygraph (lie detector) testing for employment purposes in the U.S. is

Social networking via the Web is not an effective tool for recruiters or job seekers.

The Americans with Disabilities Act of 1990 requires employers to make all requested accommodations for employees with physical and mental disabilities.

Intel, the maker of computer microprocessors, provides primary and secondary schools with computers and money. It also matches employees' donations to their college alma maters up to $10,000 per year. These practices are examples of Intel's commitment to

In a ____ performance appraisal technique, managers describe the performance of employees in narrative form, sometimes in response to predetermined questions.

According to Donald L. Kirkpatrick, there are four training program evaluation models that can be used to assess training effectiveness and answer the question, "Did anyone really learn anything?".

Goal setting is an essential ingredient of effective skill learning.

A(n) ____interview is defined as a set of job-related questions with standardized answers.

Alcoholism can be best described as a

It is illegal to refuse to hire, promote, or train someone in the U.S. because the person is a military veteran.

A(n) ____ is the most common employee selection tool.

If Roberta at Snappy Software, Inc. needed a worker requirements question for a structured interview, which of these would you recommend?

Donald Kirkpatrick's training program evaluation model includes four levels: reaction, learning, ______, and results.

What percentage of people with disabilities in the U.S. between ages 18 and 55 are unemployed?

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters