Question 1

Candidates are asked detailed questions about specific behavior in past job-related situations in a ____ interview.

Accepted Answer

A)  virtual 
B)  behavior-based 
C)  testimonial 
D)  traditional 
E)  structured 
A)  virtual 
B)  behavior-based 
C)  testimonial 
D)  traditional 
E)  structured

Question 2

By Design
By Design is a fast growing interior design company in Connecticut. Until now, Wilma, the owner, has done all the hiring, performance appraisal, and training herself, given the small size of the firm. However, the growth of the company warrants a formal approach to human resource planning and management. Wilma needs help and comes to you for guidance.
-Refer to By Design. You should tell Wilma that the human resource management process necessarily begins with

Accepted Answer

A)  employee training. 
B)  the budget. 
C)  unionizing the workforce. 
D)  government approval. 
E)  the organization's strategy. 
A)  employee training. 
B)  the budget. 
C)  unionizing the workforce. 
D)  government approval. 
E)  the organization's strategy.

Question 3

Today, polygraphs (lie detectors) are frequently used in the U.S. because of their reliability and validity.

Accepted Answer

A) True 
 B)False

Question 4

Google's ________________, so named because it keeps the company alive, was established to determine the attributes of successful managers.

Accepted Answer

A)  Project Oxygen 
B)  PiLab Project 
C)  PiLive 
D)  PiO2 
E)  Oxygen Lab 
A)  Project Oxygen 
B)  PiLab Project 
C)  PiLive 
D)  PiO2 
E)  Oxygen Lab

Question 5

Which of the four ingredients of a good skills learning program is not used for factual learning?

Accepted Answer

A)  Modeling 
B)  Goal setting 
C)  Lecture/discussion 
D)  Practice 
E)  Feedback 
A)  Modeling 
B)  Goal setting 
C)  Lecture/discussion 
D)  Practice 
E)  Feedback

Question 6

While comparing control and commitment human resource systems, what did researchers find?

Accepted Answer

A)  Employees preferred control systems over commitment systems 
B)  Productivity was high and employee turnover was low with commitment systems 
C)  Employee turnover was much higher with commitment systems 
D)  Productivity was identical under both systems 
E)  Productivity and turnover were significantly lower with control systems 
A)  Employees preferred control systems over commitment systems 
B)  Productivity was high and employee turnover was low with commitment systems 
C)  Employee turnover was much higher with commitment systems 
D)  Productivity was identical under both systems 
E)  Productivity and turnover were significantly lower with control systems

Question 7

Determining the match between the candidate and the job involves the "organize" step in the PROCEED Model.

Accepted Answer

A) True 
 B)False

Question 8

Google employees indicate that the three reasons they stay are: the mission, the chance to build the skill set of a better leader or entrepreneur and _________________________.

Accepted Answer

A)  the free lunch 
B)  the quality of the people 
C)  technology centered management practices 
D)  PiLab 
E)  project oxygen 
A)  the free lunch 
B)  the quality of the people 
C)  technology centered management practices 
D)  PiLab 
E)  project oxygen

Question 9

Alcoholics and drug addicts are protected from employment discrimination by the Vocational Rehabilitation Act of 1973.

Accepted Answer

A) True 
 B)False

Question 10

In what type of interview will the interviewer get a good grasp of the interviewee's relevant skills, initiative, problem-solving ability, and ability to recover from setbacks and learn from mistakes, if the questions are worded appropriately?

Accepted Answer

A)  Multi-faceted 
B)  Unstructured 
C)  Behavior-based 
D)  Traditional 
E)  Multimethod 
A)  Multi-faceted 
B)  Unstructured 
C)  Behavior-based 
D)  Traditional 
E)  Multimethod

Question 11

Ben proudly declares he supports the concept of managing diversity because he is tolerant of others. Being a diversity advocate yourself, which approach to interpersonal differences would you recommend that he adopt?

Accepted Answer

A)  Understanding 
B)  Communication 
C)  Appreciation 
D)  Imitation 
E)  Enthusiasm 
A)  Understanding 
B)  Communication 
C)  Appreciation 
D)  Imitation 
E)  Enthusiasm

Question 12

Speed Auto Sports
Herbert Andretti must learn about effective interviewing and performance appraisal if he wants to get promoted to Human Resource specialist at Speed Auto Sports.
-Refer to Speed Auto Sports. Herbert should know that ____ interviews are subject to distortion and bias and open to legal attacks.

Accepted Answer

A)  traditional unstructured 
B)  structured 
C)  virtual 
D)  lengthy 
E)  BARS 
A)  traditional unstructured 
B)  structured 
C)  virtual 
D)  lengthy 
E)  BARS

Question 13

Elise is the manager of a tire manufacturer, and she is trying to convince top management to enact a no-layoff policy. Such a policy would be an example of which people-centered practice identified by Pfeffer?

Accepted Answer

A)  Employee empowerment 
B)  Sharing of key information 
C)  Rigorous hiring process 
D)  Protection of job security 
E)  Compensation linked to performance 
A)  Employee empowerment 
B)  Sharing of key information 
C)  Rigorous hiring process 
D)  Protection of job security 
E)  Compensation linked to performance

Question 14

Speed Auto Sports
Herbert Andretti must learn about effective interviewing and performance appraisal if he wants to get promoted to Human Resource specialist at Speed Auto Sports.
-If Herbert had an applicant for the staff accounting position who was in a wheelchair and was requesting reasonable accommodations by having his office located on the first floor since he was unable to take the stairs, Speed Auto Sports should provide the accommodation to comply with _______________.

Accepted Answer

A)  the Americans with Disability Act 
B)  Title VII 
C)  Equal Employment Opportunity 
D)  Affirmative Action 
E)  the Civil Rights Act of 1964 
A)  the Americans with Disability Act 
B)  Title VII 
C)  Equal Employment Opportunity 
D)  Affirmative Action 
E)  the Civil Rights Act of 1964

Question 15

___________ management involves the acquisition, evaluation, retention of people necessary for organizational success.

Accepted Answer

A)  Contingency 
B)  Performance 
C)  Strategic 
D)  Human resource 
E)  Staffing 
A)  Contingency 
B)  Performance 
C)  Strategic 
D)  Human resource 
E)  Staffing

Question 16

If you are an HR manager ready to begin the employee selection process, what steps would you take, according to the PROCEED model.

Accepted Answer

If you were a HR manger preparing for em

Question 17

Herb Kelleher co-founder and former CEO of Southwest Airlines established a people-centered corporate culture based on, ________________,a value driven philosophy he learned from his mother.

Accepted Answer

A)  "customers first" 
B)  "profit first" 
C)  "employees first" 
D)  "shareholders first" 
E)  "executives first" 
A)  "customers first" 
B)  "profit first" 
C)  "employees first" 
D)  "shareholders first" 
E)  "executives first"

Candidates are asked detailed questions about specific behavior in past job-related situations in a ____ interview.

Today, polygraphs (lie detectors) are frequently used in the U.S. because of their reliability and validity.

Google's ________________, so named because it keeps the company alive, was established to determine the attributes of successful managers.

Which of the four ingredients of a good skills learning program is not used for factual learning?

While comparing control and commitment human resource systems, what did researchers find?

Determining the match between the candidate and the job involves the "organize" step in the PROCEED Model.

Google employees indicate that the three reasons they stay are: the mission, the chance to build the skill set of a better leader or entrepreneur and _________________________.

Alcoholics and drug addicts are protected from employment discrimination by the Vocational Rehabilitation Act of 1973.

In what type of interview will the interviewer get a good grasp of the interviewee's relevant skills, initiative, problem-solving ability, and ability to recover from setbacks and learn from mistakes, if the questions are worded appropriately?

Ben proudly declares he supports the concept of managing diversity because he is tolerant of others. Being a diversity advocate yourself, which approach to interpersonal differences would you recommend that he adopt?

Elise is the manager of a tire manufacturer, and she is trying to convince top management to enact a no-layoff policy. Such a policy would be an example of which people-centered practice identified by Pfeffer?

___________ management involves the acquisition, evaluation, retention of people necessary for organizational success.

If you are an HR manager ready to begin the employee selection process, what steps would you take, according to the PROCEED model.

Herb Kelleher co-founder and former CEO of Southwest Airlines established a people-centered corporate culture based on, ________________,a value driven philosophy he learned from his mother.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 10: Human Resource Management

Candidates are asked detailed questions about specific behavior in past job-related situations in a ____ interview.

Today, polygraphs (lie detectors) are frequently used in the U.S. because of their reliability and validity.

Google's ________________, so named because it keeps the company alive, was established to determine the attributes of successful managers.

Which of the four ingredients of a good skills learning program is not used for factual learning?

While comparing control and commitment human resource systems, what did researchers find?

Determining the match between the candidate and the job involves the "organize" step in the PROCEED Model.

Google employees indicate that the three reasons they stay are: the mission, the chance to build the skill set of a better leader or entrepreneur and _________________________.

Alcoholics and drug addicts are protected from employment discrimination by the Vocational Rehabilitation Act of 1973.

In what type of interview will the interviewer get a good grasp of the interviewee's relevant skills, initiative, problem-solving ability, and ability to recover from setbacks and learn from mistakes, if the questions are worded appropriately?

Ben proudly declares he supports the concept of managing diversity because he is tolerant of others. Being a diversity advocate yourself, which approach to interpersonal differences would you recommend that he adopt?

Elise is the manager of a tire manufacturer, and she is trying to convince top management to enact a no-layoff policy. Such a policy would be an example of which people-centered practice identified by Pfeffer?

___________ management involves the acquisition, evaluation, retention of people necessary for organizational success.

If you are an HR manager ready to begin the employee selection process, what steps would you take, according to the PROCEED model.

Herb Kelleher co-founder and former CEO of Southwest Airlines established a people-centered corporate culture based on, ________________,a value driven philosophy he learned from his mother.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Communicating in the Internet Age

Motivating Job Performance

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters