Exam 12: Motivating Job Performance

Saminda, is striving to become the best web developer and is working on creating the best search engine for the Internet. Which level of needs on Maslow's hierarchy motivates him?

Tom is a manager at a tire manufacturing plant. Recently, a high percentage of assembly line employees have been taking sick leave because of carpal tunnel syndrome. What should Tom implement to reverse this trend?

Goals tend to be more effective if they are easy and they are stated in general terms.

At Lextronica Inc., salary and wages are tied to degrees earned and skills mastered. This is an example of

Frederick Herzberg's and Abram Maslow's theories have been criticized for making unsubstantiated generalizations about what motivates people.

In the ____ model, one's motivational strength increases as one's perceived effort-performance probability and perceived performance- reward probability increase.

____ is the process of improving individual or group job performance with formally stated objectives, deadlines, or quality standards.

According to the job enrichment model, task significance is the core dimension that _________.

What is the psychological process giving behavior purpose and direction?

An example of incentive compensation is an annual salary.

The "S" in the S.T.E.P. approach to Open-book Management (OBM) stands for

Luke, Kelso, and Nadine Luke, Kelso, and Nadine are graduate students completing their studies in management. Kelso is applying for a teaching position because he argues that once you get tenure at a college, you are set for life. Luke wants to apply for a job at Bayview Autos because he has heard it's a fun place to meet a lot of great people. Nadine is not sure where she wants to work. She argues that she is not "money hungry". Job satisfaction and simply having enough money to eat is more important to her. -Refer to Luke, Kelso, and Nadine. Which of Maslow's needs is motivating Luke?

When a company such as Intel grants employees paid time off after a specified number of years of service, this refers to

Zappos.com is so committed to employee retention and engagement that they conduct a monthly survey to assess employees' engagement level through behaviorally specific questions.

Motivation at Work Brenda is a new line-manager at a motorcycle manufacturing plant. She is concerned about motivation in her department, and is considering motivation through job design. -Refer to Motivation at Work. If Brenda wants to focus on fitting people to their jobs, she should consider implementing a _____ program.

____ refers to the practice of having employees work forty or more hours in fewer than five days.

To improve performance, goals should be _______, _______, and participatively set.

Combining two or more specialized tasks to increase motivation is called job

Proponents of self-managed teams suggest that self-management is the best management because it taps people's full potential.

According to Abram Maslow, if physiological, safety, and love needs go unattended, esteem needs cannot emerge.