Question 1

Goals motivate performance by doing all of these except

Accepted Answer

A)  directing attention. 
B)  fostering action plans. 
C)  fostering management control 
D)  encouraging persistence. 
E)  encouraging effort. 
A)  directing attention. 
B)  fostering action plans. 
C)  fostering management control 
D)  encouraging persistence. 
E)  encouraging effort.

Question 2

Timely, relevant and specific feedback can strengthen a goal-setting program.

Accepted Answer

A) True 
 B)False

Question 3

Telling recruits about both good and bad aspects of a particular job involves

Accepted Answer

A)  realistic job previews. 
B)  job enlargement. 
C)  job enrichment. 
D)  job rotation. 
E)  cafeteria compensation. 
A)  realistic job previews. 
B)  job enlargement. 
C)  job enrichment. 
D)  job rotation. 
E)  cafeteria compensation.

Question 4

Give an example of an extrinsic reward and an example of an intrinsic reward; explain the underlying difference.

Accepted Answer

Extrinsic rewards (such as pay, recognit

Question 5

All of the following are theories of motivation discussed in chapter thirteen except

Accepted Answer

A)  Maslow's hierarchy of needs. 
B)  expectancy theory. 
C)  goal-setting theory. 
D)  Taylor's scientific management theory. 
E)  Herzberg's two-factor theory. 
A)  Maslow's hierarchy of needs. 
B)  expectancy theory. 
C)  goal-setting theory. 
D)  Taylor's scientific management theory. 
E)  Herzberg's two-factor theory.

Question 6

Which of Maslow's needs is motivating Amit, if he says he seeks a high degree of respect?

Accepted Answer

A)  Love 
B)  Safety 
C)  Esteem 
D)  Self-actualization 
E)  Physiological 
A)  Love 
B)  Safety 
C)  Esteem 
D)  Self-actualization 
E)  Physiological

Question 7

Labor unions are the number one barrier to self-managed teams.

Accepted Answer

A) True 
 B)False

Question 8

At an electronics assembly plant, employees can go home after they have assembled 15 Internet switching units. This is an example of

Accepted Answer

A)  realistic job previews. 
B)  intrinsic motivation. 
C)  job rotation. 
D)  contingent time off. 
E)  job enrichment. 
A)  realistic job previews. 
B)  intrinsic motivation. 
C)  job rotation. 
D)  contingent time off. 
E)  job enrichment.

Question 9

Unlike job enrichment, which merely combines equally simple tasks, job enlargement builds more complexity and depth into jobs.

Accepted Answer

A) True 
 B)False

Question 10

Brooke told her mother how finishing a big project at work made her feel really good. She experienced which type of reward?

Accepted Answer

A)  Unique 
B)  Organizational 
C)  Personal 
D)  Extrinsic 
E)  Intrinsic 
A)  Unique 
B)  Organizational 
C)  Personal 
D)  Extrinsic 
E)  Intrinsic

Question 11

____ is the key to creating a sense of personal ownership of goals.

Accepted Answer

A)  Feedback 
B)  Time-based pay 
C)  Clear policies and procedures 
D)  Employee participation 
E)  Incentive compensation 
A)  Feedback 
B)  Time-based pay 
C)  Clear policies and procedures 
D)  Employee participation 
E)  Incentive compensation

Question 12

According to on-the-job and laboratory research, recruits who are given a realistic job preview have a much higher rate of turnover and lower level of job satisfaction.

Accepted Answer

A) True 
 B)False

Question 13

Job satisfaction cannot be improved through the use of rewards.

Accepted Answer

A) True 
 B)False

Question 14

As a manager at a fish aquarium manufacturer, you direct the work of machine operators whose jobs tend to be repetitive, routine, and boring. What lesson from job design theory and research can you use to motivate your people? How can this putting these lessons to work benefit a company?

Accepted Answer

Any one of the following three lessons w

Question 15

Rachel is an accounting manager who has four employees working for her, each focusing on a different area including payroll, accounts payable, accounts receivable, and purchasing. She wants to give her staff a break from routine assignments. What would you recommend she do?

Accepted Answer

A)  job analysis. 
B)  job rotation. 
C)  reverse motivation. 
D)  "do-your-best" goals. 
E)  realistic job previews. 
A)  job analysis. 
B)  job rotation. 
C)  reverse motivation. 
D)  "do-your-best" goals. 
E)  realistic job previews.

Question 16

The Society for Human Resource Management identified flextime as one of the top five family-friendly benefits.

Accepted Answer

A) True 
 B)False

Question 17

Individual motivation and job performance include all of the following factors except ______.

Accepted Answer

A)  organizational culture 
B)  needs 
C)  goals 
D)  expectations 
E)  satisfaction 
A)  organizational culture 
B)  needs 
C)  goals 
D)  expectations 
E)  satisfaction

Question 18

According to Frederick Herzberg it takes meaningful, challenging, and interesting work to really motivate employees.

Accepted Answer

A) True 
 B)False

Question 19

Job enrichment is redesigning a job to increase its motivating potential.

Accepted Answer

A) True 
 B)False

Question 20

According to Maslow, a physiologically satisfied person focuses next on satisfying ____ needs.

Accepted Answer

A)  love 
B)  safety 
C)  money 
D)  self-actualization 
E)  esteem 
A)  love 
B)  safety 
C)  money 
D)  self-actualization 
E)  esteem

Goals motivate performance by doing all of these except

Timely, relevant and specific feedback can strengthen a goal-setting program.

Telling recruits about both good and bad aspects of a particular job involves

Give an example of an extrinsic reward and an example of an intrinsic reward; explain the underlying difference.

All of the following are theories of motivation discussed in chapter thirteen except

Which of Maslow's needs is motivating Amit, if he says he seeks a high degree of respect?

Labor unions are the number one barrier to self-managed teams.

At an electronics assembly plant, employees can go home after they have assembled 15 Internet switching units. This is an example of

Unlike job enrichment, which merely combines equally simple tasks, job enlargement builds more complexity and depth into jobs.

Brooke told her mother how finishing a big project at work made her feel really good. She experienced which type of reward?

____ is the key to creating a sense of personal ownership of goals.

According to on-the-job and laboratory research, recruits who are given a realistic job preview have a much higher rate of turnover and lower level of job satisfaction.

Job satisfaction cannot be improved through the use of rewards.

As a manager at a fish aquarium manufacturer, you direct the work of machine operators whose jobs tend to be repetitive, routine, and boring. What lesson from job design theory and research can you use to motivate your people? How can this putting these lessons to work benefit a company?

Rachel is an accounting manager who has four employees working for her, each focusing on a different area including payroll, accounts payable, accounts receivable, and purchasing. She wants to give her staff a break from routine assignments. What would you recommend she do?

The Society for Human Resource Management identified flextime as one of the top five family-friendly benefits.

Individual motivation and job performance include all of the following factors except ______.

According to Frederick Herzberg it takes meaningful, challenging, and interesting work to really motivate employees.

Job enrichment is redesigning a job to increase its motivating potential.

According to Maslow, a physiologically satisfied person focuses next on satisfying ____ needs.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters

Exam 12: Motivating Job Performance

Goals motivate performance by doing all of these except

Timely, relevant and specific feedback can strengthen a goal-setting program.

Telling recruits about both good and bad aspects of a particular job involves

Give an example of an extrinsic reward and an example of an intrinsic reward; explain the underlying difference.

All of the following are theories of motivation discussed in chapter thirteen except

Which of Maslow's needs is motivating Amit, if he says he seeks a high degree of respect?

Labor unions are the number one barrier to self-managed teams.

At an electronics assembly plant, employees can go home after they have assembled 15 Internet switching units. This is an example of

Unlike job enrichment, which merely combines equally simple tasks, job enlargement builds more complexity and depth into jobs.

Brooke told her mother how finishing a big project at work made her feel really good. She experienced which type of reward?

____ is the key to creating a sense of personal ownership of goals.

According to on-the-job and laboratory research, recruits who are given a realistic job preview have a much higher rate of turnover and lower level of job satisfaction.

Job satisfaction cannot be improved through the use of rewards.

As a manager at a fish aquarium manufacturer, you direct the work of machine operators whose jobs tend to be repetitive, routine, and boring. What lesson from job design theory and research can you use to motivate your people? How can this putting these lessons to work benefit a company?

Rachel is an accounting manager who has four employees working for her, each focusing on a different area including payroll, accounts payable, accounts receivable, and purchasing. She wants to give her staff a break from routine assignments. What would you recommend she do?

The Society for Human Resource Management identified flextime as one of the top five family-friendly benefits.

Individual motivation and job performance include all of the following factors except ______.

According to Frederick Herzberg it takes meaningful, challenging, and interesting work to really motivate employees.

Job enrichment is redesigning a job to increase its motivating potential.

According to Maslow, a physiologically satisfied person focuses next on satisfying ____ needs.

Managers and Entrepreneurs

The Evolution of Management Thought

The Changing Environment of Management: Diversity, Global Economy, and Technology

International Management and Cross-Cultural Competence

Managements Social and Ethical Responsibilities

The Basics of Planning and Project Management

Strategic Management: Planning for Long-Term Success

Decision Making and Creative Problem Solving

Organizations: Effectiveness, Design, and Cultures

Human Resource Management

Communicating in the Internet Age

Group Dynamics and Teamwork

Influence, Power, and Leadership

Change, Conflict, and Negotiation

Organizational Control and Quality Improvement

Filters