Exam 12: Motivating Job Performance

At the distribution center where Miranda works, her boss informs her that the cost of health insurance to employees who have recently had heart problems has risen dramatically. What should Miranda suggest that her boss implement?

From bottom to top, Abram Maslow's needs hierarchy includes physiological, safety, love, esteem, and self-actualization needs.

In a flextime program, employees choose when they will arrive and depart within specified limits.

According to the expectancy theory of motivation, a person's expectations become fixed after childhood.

____ is a key concept in the definition of participative management.

The U.S. Family and Medical Leave Act that took effect in 1993 applies to _________.

What do extrinsic rewards have in common?

Examples of extrinsic rewards include a raise, praise, and employee of the month award from your boss.

Luke, Kelso, and Nadine Luke, Kelso, and Nadine are graduate students completing their studies in management. Kelso is applying for a teaching position because he argues that once you get tenure at a college, you are set for life. Luke wants to apply for a job at Bayview Autos because he has heard it's a fun place to meet a lot of great people. Nadine is not sure where she wants to work. She argues that she is not "money hungry". Job satisfaction and simply having enough money to eat is more important to her. -Refer to Luke, Kelso, and Nadine. According to Maslow, Nadine is motivated by ______needs.

Greg works ten-hour shifts four days every week so that he can pursue a college degree. What flexible work schedule is he using?

Three proven alternatives for fitting people to jobs include realistic job previews, job rotation, and limited exposure.

What would you say to a co-worker who made the following statement: "I'm happy the company is going to adopt flextime. I'll be able to come and go as I please"?

Job performance is the product of a combination of an individual's ability and motivation.

According to Herzberg's two-factor theory, ____ is not a satisfier.

Which of these represents the ultimate objective of employee wellness programs?

The concept of team-based incentive pay has been slow to take hold in the U.S. because it goes against the grain of an individualistic culture.

Describe the various components of Maslow's hierarchy of needs. How are these needs achieved? What important lesson can managers learn from Maslow?

Compensation plans in the U.S. have become standardized and inflexible.

The smiling Cheshire Cat taught what managerial lesson to Alice as she wandered through Wonderland?

Angela, a recent Ph.D. graduate and an instructor at Coastal State University, says that all she cares about now is obtaining tenure so that she has job security. Which of Maslow's needs is motivating her?