Exam 9: Motivating, Satisfying, and Leading Employees

The sales staff at Macmoo Real Estate is compensated primarily based on the value of the properties they sell. However, in order to encourage the salespeople to act in the best interests of the company, Macmoo bases 10 percent of each salesperson's yearly bonus on whether the company as a whole reaches its yearly financial goals. In which of the following situations would the interests of the salesperson be most likely to conflict with the interests of the overall organization?

Job enrichment and job redesign programs are used to increase satisfaction by putting motivating factors into jobs when the job itself is lacking these factors.

What is charismatic leadership?

The field service department has just reported a potentially disastrous problem in a recently launched product. The engineering VP has called an emergency meeting with department heads and specialized staff. Which management style is most likely to lead to the best solution?

John recently joined a team which sets its own goals, selects its own team members, and evaluates its performance. John is part of a

Which of the following statements is correct with respect to the components of attitudes?

Bill Tarnofsky makes the following statement: "We must become more flexible if we are to meet our personnel needs and maximize efficiency. In the past, we simply hired as many full-time employees as we thought we needed. But this focus has caused us to lose many valuable employees. We should offer flextime and job sharing options to help us keep and attract talented employees." Margaret Robin responds by saying: "Alternatives to traditional job design approaches can lead to significant cost savings. Next year we are expected to have 500 more employees than our current facility allows, but my analysis reveals that 600 of our employees could telecommute. Therefore, we can avoid costly actions such as moving our offices or building extensions if these workers became telecommuters. Job sharing can also reduce facility costs as well as payroll costs." If Robin's statements are all true, which of the following must also be true?

Sam manages a team of employees and wants to motivate them. Which of the following, if true, would provide the best reason for thinking that Sam operates under Theory X of employee motivation?

About ________ of the world's labour force now works wherever they are, not just in the office.

A survey conducted by CareerBuilder revealed that managers placed a high priority on emotional intelligence when hiring. The survey also found that

Penn Enterprises has just downsized, eliminating the middle-management positions into which many entry-level managers had hoped to be promoted. How might this affect the company?

Ben says: "We need to select the team members for the Dragon Owls project. I have identified seven essential skills we need to make this project successful: leadership skills, creative skills, conceptual skills, collaborative skills, technical skills, interpersonal skills, and planning skills. Therefore, we should bring at least seven people on to the team." Which of the following demonstrates flawed reasoning most similar to Ben's reasoning?

Among the flaws of scientific management is that it

At Morning Star Company-the world's largest tomato processor-workers are allowed to set their own salaries.

In the typical flextime schedule, there are hours which the employee must be on the job and the remaining hours are up to the employee to select.

Mary recently joined a team that is charged with the responsibility of accomplishing a specific task which requires using a combination of telecommunications and information technologies. Mary is part of a

What was the result of the Hawthorne studies that puzzled the researchers?

________ refers to the extent to which people have positive attitudes toward their jobs, while ________ refers to the overall attitude people have toward their workplace.

How can a business firm help an employee meet self-actualization needs?

Why is employee job satisfaction important to a manager? What are the benefits when employees are satisfied with their jobs? What happens when employees are not satisfied?