Exam 9: Motivating, Satisfying, and Leading Employees

In order to help increase Lee's job satisfaction, he has been given additional responsibilities. This is an example of

What is power? What are the five sources of power that are available to leaders?

Consider the following argument: Marcia's command skills rely on her ability to get to know what makes people "tick" and thereby communicate well with them; she has to rely on this ability, without which effectively leading people in any manner would not be possible. Which of the following, if true, would strengthen this argument?

Transactional leadership is essentially the same as ________, while transformational leadership is closer to the notion of ________.

What are the motivational factors in Herzberg's two-factor theory?

A good person?job fit is a situation in which

Maslow's hierarchy of human needs states that lower level needs must be met before a person will seek to meet higher level needs.

In path-goal theory, what is the primary function of a leader?

The method of increasing job satisfaction by changing tasks to achieve a better fit between workers and their jobs is called

What are attitudes?

Tim Raitt says: "We all agree that effective leadership is important, but that doesn't tell us how to make sure that the people we put in leadership positions are actually leaders. In my view, the most effective way to accomplish this goal is to identify the characteristics of effective leaders and make sure that the people in leadership positions have those qualities." Bonnie Haffior responds by saying: "You're on the right track, but effective leadership is less an issue of the characteristics that effective leaders have and more of an issue of what effective leaders do. If we can learn the most effective leadership behaviours, then we can identify future leaders and improve the performance of those currently in leadership positions." J.C. Kahn-Tinn chimes in: "Your theories would be wonderful if they worked, but in reality they don't. People who are effective leaders in one context can be ineffective in another. Leadership approaches are not simply right or wrong. The most effective approach is to consider the context of the situation and then identify the leadership approach that is most appropriate to that situation." Suppose that an executive who was an effective leader in organization X took a position with organization Y and was ineffective there. Which of the following, if true, would support Bonnie Haffior's likely explanation for the difference in performance?

Describe three situational (contingency) leadership theories.

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

Bill Tarnofsky makes the following statement: "We must become more flexible if we are to meet our personnel needs and maximize efficiency. In the past, we simply hired as many full-time employees as we thought we needed. But this focus has caused us to lose many valuable employees. We should offer flextime and job sharing options to help us keep and attract talented employees." Margaret Robin responds by saying: "Alternatives to traditional job design approaches can lead to significant cost savings. Next year we are expected to have 500 more employees than our current facility allows, but my analysis reveals that 600 of our employees could telecommute. Therefore, we can avoid costly actions such as moving our offices or building extensions if these workers became telecommuters. Job sharing can also reduce facility costs as well as payroll costs." Tarnofsky and Robin would be most likely to disagree about which of the following questions?

A company is convinced of the benefits of exercise for its workers. Healthy employees take fewer sick days and tend to be more focused on their job. In addition, exercise enhances the workers' positive moods. The company is so persuaded of the value of exercise that it has adopted a new policy: Moving forward, all workers will be allowed to exercise during the work day for up to three hours per week. The reasoning behind the company's exercise policy assumes which of the following?

Tim Raitt says: "We all agree that effective leadership is important, but that doesn't tell us how to make sure that the people we put in leadership positions are actually leaders. In my view, the most effective way to accomplish this goal is to identify the characteristics of effective leaders and make sure that the people in leadership positions have those qualities." Bonnie Haffior responds by saying: "You're on the right track, but effective leadership is less an issue of the characteristics that effective leaders have and more of an issue of what effective leaders do. If we can learn the most effective leadership behaviours, then we can identify future leaders and improve the performance of those currently in leadership positions." J.C. Kahn-Tinn chimes in: "Your theories would be wonderful if they worked, but in reality they don't. People who are effective leaders in one context can be ineffective in another. Leadership approaches are not simply right or wrong. The most effective approach is to consider the context of the situation and then identify the leadership approach that is most appropriate to that situation." J.C. Kahn-Tinn's argument assumes which of the following?

What is personality?

After several years of work, Samantha is finally publishing her first computer manual. According to Maslow, which need is being met?

At Johnsonville Foods, teams recruit, hire, evaluate, and terminate low performers on their own. This is an example of a ________ team.

When the job done by a programmer who maintains computer systems is modified to include some systems design and systems development tasks, this is an example of