Question 1

Referent, expert, informational, and persuasive powers all contribute to

Accepted Answer

A)  psychological power. 
B)  personal power. 
C)  position power. 
D)  authority. 
E)  referent power. 
A)  psychological power. 
B)  personal power. 
C)  position power. 
D)  authority. 
E)  referent power.

Question 2

Matching
A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates.
-​upward appeal

Accepted Answer

A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.] 
A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.]

Question 3

Which political tactic entails establishing gatekeepers to restrict access to information?

Accepted Answer

A)  eliminating political rivals. 
B)  building coalitions. 
C)  leveraging technology. 
D)  image building. 
E)  controlling lines of communication. 
A)  eliminating political rivals. 
B)  building coalitions. 
C)  leveraging technology. 
D)  image building. 
E)  controlling lines of communication.

Question 4

Matching
A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates.
-​exchange

Accepted Answer

A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.] 
A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.]

Question 5

In its most basic sense, impression management is always wrong and manipulative.

Accepted Answer

A) True 
 B)False

Referent, expert, informational, and persuasive powers all contribute to

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -upward appeal

Which political tactic entails establishing gatekeepers to restrict access to information?

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -exchange

In its most basic sense, impression management is always wrong and manipulative.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 13: Power, Influence, and Politics

Referent, expert, informational, and persuasive powers all contribute to

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -​upward appeal

Which political tactic entails establishing gatekeepers to restrict access to information?

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -​exchange

In its most basic sense, impression management is always wrong and manipulative.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -upward appeal

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -exchange