Question 1

Which influence tacticshould be used early if you expect doubts about the validity of your request?

Accepted Answer

A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics 
A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics

Question 2

Leadership is least effective to the degree that followers' behaviors toward the leader's goals are

Accepted Answer

A)  motivated by punishment. 
B)  motivated by rewards. 
C)  voluntary. 
D)  involuntary. 
E)  nonpolitical. 
A)  motivated by punishment. 
B)  motivated by rewards. 
C)  voluntary. 
D)  involuntary. 
E)  nonpolitical.

Question 3

Many techniques can be used in the practice of political behavior.

Accepted Answer

A) True 
 B)False

Question 4

Being a(n) ________ leader is a source of power because it eliminates hidden agendas and builds trust.

Accepted Answer

A)  ethical 
B)  virtual 
C)  coercive 
D)  strategic 
E)  legitimate 
A)  ethical 
B)  virtual 
C)  coercive 
D)  strategic 
E)  legitimate

Question 5

Matching
A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates.
-​rationality

Accepted Answer

A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.] 
A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.]

Question 6

Which political tactic entails using "neutral" third parties who are actually paid and directed by someone, or otherwise predisposed to act in her favor?

Accepted Answer

A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters 
A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters

Question 7

Discuss which influence tactics are most and least effective, and why.Explain each with examples.

Accepted Answer

Influence tactics are strategies used to

Question 8

The use of humor may contribute to which influence tactic?

Accepted Answer

A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics 
A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics

Question 9

A subunit's power is reduced to the extent that others inside or outside of the organization can also perform its responsibilities.This reflects the subunit's

Accepted Answer

A)  referent power. 
B)  uncertainty. 
C)  resource scarcity. 
D)  centrality. 
E)  substitutability. 
A)  referent power. 
B)  uncertainty. 
C)  resource scarcity. 
D)  centrality. 
E)  substitutability.

Question 10

What term refers to making informal or formal appeals to organizational superiors for intervention?

Accepted Answer

A)  downward appeal 
B)  upward appeal 
C)  inspirational appeal 
D)  managerial appeal 
E)  coalition formation 
A)  downward appeal 
B)  upward appeal 
C)  inspirational appeal 
D)  managerial appeal 
E)  coalition formation

Question 11

A person in the organization has the ability to given bonuses to employees as part of a corporate compensation program.This is an example of ____ power.

Accepted Answer

A)  referent 
B)  legitimate 
C)  reward 
D)  expert 
E)  coercive 
A)  referent 
B)  legitimate 
C)  reward 
D)  expert 
E)  coercive

Question 12

Legitimate, reward, and coercive power all contribute to ____________________ power.

Accepted Answer

The answer of Legitimate, reward, and coercive power all contribute...

Question 13

Employees who exhibit compliance are following a leader's directions but are not exerting extraordinary effort to accomplish those directions.

Accepted Answer

A) True 
 B)False

Question 14

An up-and-coming executive who is charismatic is likely exhibiting ____ power.

Accepted Answer

A)  coercive 
B)  emulation 
C)  personal 
D)  referent 
E)  legitimate 
A)  coercive 
B)  emulation 
C)  personal 
D)  referent 
E)  legitimate

Question 15

Which response to influence entails rejecting the influence attempt but not getting in the way of what the influencer is trying to do?

Accepted Answer

A)  passive resistance 
B)  commitment. 
C)  compliance. 
D)  active resistance. 
E)  loyalty. 
A)  passive resistance 
B)  commitment. 
C)  compliance. 
D)  active resistance. 
E)  loyalty.

Question 16

Discuss the difference between personal and position power and provide examples of each.Discuss the implications of these differences for managers.

Accepted Answer

Personal power and position power are tw

Question 17

____ power exists when subordinatesbehave as the manager does and wants because they seek his or her approval.

Accepted Answer

A)  Legitimate 
B)  Reward 
C)  Coercive 
D)  Expert 
E)  Referent 
A)  Legitimate 
B)  Reward 
C)  Coercive 
D)  Expert 
E)  Referent

Question 18

Techniques of political behavior include all of the following EXCEPT

Accepted Answer

A)  eliminating political rivals. 
B)  building coalitions. 
C)  leveraging technology. 
D)  image building. 
E)  controlling lines of communication. 
A)  eliminating political rivals. 
B)  building coalitions. 
C)  leveraging technology. 
D)  image building. 
E)  controlling lines of communication.

Question 19

Which political tactic entails the use of tricks such as leaking information or having only friends fill out a survey?

Accepted Answer

A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters 
A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters

Question 20

A subunit's ____________________ is theextent to which others inside or outside of the organization can also perform its responsibilities.

Accepted Answer

The answer of A subunit's ____________________ is theextent to which...

Which influence tacticshould be used early if you expect doubts about the validity of your request?

Leadership is least effective to the degree that followers' behaviors toward the leader's goals are

Many techniques can be used in the practice of political behavior.

Being a(n) ________ leader is a source of power because it eliminates hidden agendas and builds trust.

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -rationality

Which political tactic entails using "neutral" third parties who are actually paid and directed by someone, or otherwise predisposed to act in her favor?

Discuss which influence tactics are most and least effective, and why.Explain each with examples.

The use of humor may contribute to which influence tactic?

A subunit's power is reduced to the extent that others inside or outside of the organization can also perform its responsibilities.This reflects the subunit's

What term refers to making informal or formal appeals to organizational superiors for intervention?

A person in the organization has the ability to given bonuses to employees as part of a corporate compensation program.This is an example of ____ power.

Legitimate, reward, and coercive power all contribute to ____________________ power.

Employees who exhibit compliance are following a leader's directions but are not exerting extraordinary effort to accomplish those directions.

An up-and-coming executive who is charismatic is likely exhibiting ____ power.

Which response to influence entails rejecting the influence attempt but not getting in the way of what the influencer is trying to do?

Discuss the difference between personal and position power and provide examples of each.Discuss the implications of these differences for managers.

____ power exists when subordinatesbehave as the manager does and wants because they seek his or her approval.

Techniques of political behavior include all of the following EXCEPT

Which political tactic entails the use of tricks such as leaking information or having only friends fill out a survey?

A subunit's ____________________ is theextent to which others inside or outside of the organization can also perform its responsibilities.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 13: Power, Influence, and Politics

Which influence tacticshould be used early if you expect doubts about the validity of your request?

Leadership is least effective to the degree that followers' behaviors toward the leader's goals are

Many techniques can be used in the practice of political behavior.

Being a(n) ________ leader is a source of power because it eliminates hidden agendas and builds trust.

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -​rationality

Which political tactic entails using "neutral" third parties who are actually paid and directed by someone, or otherwise predisposed to act in her favor?

Discuss which influence tactics are most and least effective, and why.Explain each with examples.

The use of humor may contribute to which influence tactic?

A subunit's power is reduced to the extent that others inside or outside of the organization can also perform its responsibilities.This reflects the subunit's

What term refers to making informal or formal appeals to organizational superiors for intervention?

A person in the organization has the ability to given bonuses to employees as part of a corporate compensation program.This is an example of ____ power.

Legitimate, reward, and coercive power all contribute to ____________________ power.

Employees who exhibit compliance are following a leader's directions but are not exerting extraordinary effort to accomplish those directions.

An up-and-coming executive who is charismatic is likely exhibiting ____ power.

Which response to influence entails rejecting the influence attempt but not getting in the way of what the influencer is trying to do?

Discuss the difference between personal and position power and provide examples of each.Discuss the implications of these differences for managers.

____ power exists when subordinatesbehave as the manager does and wants because they seek his or her approval.

Techniques of political behavior include all of the following EXCEPT

Which political tactic entails the use of tricks such as leaking information or having only friends fill out a survey?

A subunit's ____________________ is theextent to which others inside or outside of the organization can also perform its responsibilities.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -rationality