Question 1

Performance depends upon ability and motivation, but not on the environment.

Accepted Answer

A) True 
 B)False  False

Question 2

____ is the set of forces that causes people to engage in one behavior rather than some alternative behavior.

Accepted Answer

A)  Autonomy 
B)  Task identity 
C)  Motivation 
D)  Activity 
E)  Equilibrium. 
A)  Autonomy 
B)  Task identity 
C)  Motivation 
D)  Activity 
E)  Equilibrium. C

Question 3

According to Herzberg, _____________happiness includes things such as pay, status, and working conditions that produce an acceptable work environment and whose absence leads to dissatisfaction.

Accepted Answer

A)  hygiene 
B)  motivation 
C)  acceptability 
D)  happiness 
E)  engagement 
A)  hygiene 
B)  motivation 
C)  acceptability 
D)  happiness 
E)  engagement A

Question 4

Equity theory provides several insights for managerial applications to everyday situations in the workplace.Which of the following statements is NOTtrue in this regard?

Accepted Answer

A)  People tend to take a multifaceted view of the rewards they receive from the organization. 
B)  The basis for organizational rewards should be clearly communicated to employees. 
C)  People base their experience of equity on their perceptions, which don't necessarily match reality. 
D)  Formal and informal organizational rewards are equally observable to individuals when formulating equity perceptions. 
E)  Employees' perceptions may differ from the manager's perceptions. 
A)  People tend to take a multifaceted view of the rewards they receive from the organization. 
B)  The basis for organizational rewards should be clearly communicated to employees. 
C)  People base their experience of equity on their perceptions, which don't necessarily match reality. 
D)  Formal and informal organizational rewards are equally observable to individuals when formulating equity perceptions. 
E)  Employees' perceptions may differ from the manager's perceptions.

Question 5

A relatively permanent change in behavior that occurs because of experience is called

Accepted Answer

A)  trauma. 
B)  training. 
C)  growth. 
D)  intelligence. 
E)  learning. 
A)  trauma. 
B)  training. 
C)  growth. 
D)  intelligence. 
E)  learning.

Question 6

According to Herzberg, _________ factors are intrinsic to the job and increase satisfaction.

Accepted Answer

A)  hygiene 
B)  motivation 
C)  acceptability 
D)  happiness 
E)  engagement 
A)  hygiene 
B)  motivation 
C)  acceptability 
D)  happiness 
E)  engagement

Question 7

Esteem needs involve realizing our full potential.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is most appropriate when a manager realizes he or she has been rewarding the wrong thing and wants to stop the behavior?

Accepted Answer

A)  positive reinforcement 
B)  negative reinforcement 
C)  punishment 
D)  extinction 
E)  classical conditioning 
A)  positive reinforcement 
B)  negative reinforcement 
C)  punishment 
D)  extinction 
E)  classical conditioning

Question 9

Porter and Lawler suggested that, under the right conditions, high levels of performance might lead to satisfaction, rather than the other way around.

Accepted Answer

A) True 
 B)False

Question 10

John has satisfied his basic needs and has many friends.He is now trying to learn new skills and advance his career.According to Alderfer, John's activities are explained by which component of ERG theory?

Accepted Answer

A)  Satisfaction-progression 
B)  Frustration-regression 
C)  Importance-satisfaction 
D)  Satisfaction-regression 
E)  Frustration-progression 
A)  Satisfaction-progression 
B)  Frustration-regression 
C)  Importance-satisfaction 
D)  Satisfaction-regression 
E)  Frustration-progression

Question 11

Social learning suggests that individual behavior is determined by a person's cognitions and social environment.

Accepted Answer

A) True 
 B)False

Question 12

A _________ reinforcement schedule is one in which the desired behavior is reinforced each time that it occurs.

Accepted Answer

A)  variable-interval 
B)  variable-ratio 
C)  fixed-interval 
D)  fixed-ratio 
E)  continuous 
A)  variable-interval 
B)  variable-ratio 
C)  fixed-interval 
D)  fixed-ratio 
E)  continuous

Question 13

Define, discuss, and provide examples of the major ideas of scientific management, human relations, and the human resources views of motivation.

Accepted Answer

Scientific management, human relations,

Question 14

​According to David McClelland, the desire for human companionship is called a need for _______.

Accepted Answer

A)  empowerment 
B)  affiliation 
C)  power 
D)  achievement 
E)  status 
A)  empowerment 
B)  affiliation 
C)  power 
D)  achievement 
E)  status

Question 15

In the expectancy model of motivation, which term refers tothe perceived value of a given reward or outcome?

Accepted Answer

A)  perception 
B)  expectancy 
C)  valence 
D)  strength 
E)  generality 
A)  perception 
B)  expectancy 
C)  valence 
D)  strength 
E)  generality

Question 16

Requesting a pay raise is an attempt to reduce inequity by changing one's own ____________________.

Accepted Answer

The answer of Requesting a pay raise is an attempt...

Question 17

A shortage of ______ factors will lower satisfaction and cause employees to focus on _______ factors, which will produce feelings of dissatisfaction if they are missing.

Accepted Answer

A)  negative, positive 
B)  positive, negative 
C)  hygiene, motivation 
D)  motivation, hygiene 
E)  lower, indifference 
A)  negative, positive 
B)  positive, negative 
C)  hygiene, motivation 
D)  motivation, hygiene 
E)  lower, indifference

Question 18

For various reasons, Anne is unable to move ahead into a higher position at work.According to Alderfer's ERG theory, which of the following sets of needs will become more important to Anne?

Accepted Answer

A)  Existence 
B)  Growth 
C)  Relatedness 
D)  Security 
E)  Belongingness 
A)  Existence 
B)  Growth 
C)  Relatedness 
D)  Security 
E)  Belongingness

Question 19

A person's confidence in his or her ability to organize and execute the courses of action necessary to accomplish a specific task is called ____________.

Accepted Answer

A)  self-righteousness 
B)  self-sufficiency 
C)  self-esteem 
D)  self-efficacy 
E)  self-determination 
A)  self-righteousness 
B)  self-sufficiency 
C)  self-esteem 
D)  self-efficacy 
E)  self-determination

Question 20

According to Herzberg, once a state of no dissatisfaction has been reached,

Accepted Answer

A)  the manager should strive to create a feeling of equity. 
B)  the employee will naturally be satisfied. 
C)  further attempts to enhance motivation via the hygiene factors will be a waste of time. 
D)  the employee will be motivated to achieve. 
E)  increased attention to motivation factors is pointless. 
A)  the manager should strive to create a feeling of equity. 
B)  the employee will naturally be satisfied. 
C)  further attempts to enhance motivation via the hygiene factors will be a waste of time. 
D)  the employee will be motivated to achieve. 
E)  increased attention to motivation factors is pointless.

Performance depends upon ability and motivation, but not on the environment.

____ is the set of forces that causes people to engage in one behavior rather than some alternative behavior.

According to Herzberg, _____________happiness includes things such as pay, status, and working conditions that produce an acceptable work environment and whose absence leads to dissatisfaction.

Equity theory provides several insights for managerial applications to everyday situations in the workplace.Which of the following statements is NOTtrue in this regard?

A relatively permanent change in behavior that occurs because of experience is called

According to Herzberg, _________ factors are intrinsic to the job and increase satisfaction.

Esteem needs involve realizing our full potential.

Which of the following is most appropriate when a manager realizes he or she has been rewarding the wrong thing and wants to stop the behavior?

Porter and Lawler suggested that, under the right conditions, high levels of performance might lead to satisfaction, rather than the other way around.

John has satisfied his basic needs and has many friends.He is now trying to learn new skills and advance his career.According to Alderfer, John's activities are explained by which component of ERG theory?

Social learning suggests that individual behavior is determined by a person's cognitions and social environment.

A _________ reinforcement schedule is one in which the desired behavior is reinforced each time that it occurs.

Define, discuss, and provide examples of the major ideas of scientific management, human relations, and the human resources views of motivation.

According to David McClelland, the desire for human companionship is called a need for _______.

In the expectancy model of motivation, which term refers tothe perceived value of a given reward or outcome?

Requesting a pay raise is an attempt to reduce inequity by changing one's own ____________________.

A shortage of factors will lower satisfaction and cause employees to focus on _ factors, which will produce feelings of dissatisfaction if they are missing.

For various reasons, Anne is unable to move ahead into a higher position at work.According to Alderfer's ERG theory, which of the following sets of needs will become more important to Anne?

A person's confidence in his or her ability to organize and execute the courses of action necessary to accomplish a specific task is called ____________.

According to Herzberg, once a state of no dissatisfaction has been reached,

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 5: Motivating Behavior

Performance depends upon ability and motivation, but not on the environment.

____ is the set of forces that causes people to engage in one behavior rather than some alternative behavior.

According to Herzberg, _____________happiness includes things such as pay, status, and working conditions that produce an acceptable work environment and whose absence leads to dissatisfaction.

Equity theory provides several insights for managerial applications to everyday situations in the workplace.Which of the following statements is NOTtrue in this regard?

A relatively permanent change in behavior that occurs because of experience is called

According to Herzberg, _________ factors are intrinsic to the job and increase satisfaction.

Esteem needs involve realizing our full potential.

Which of the following is most appropriate when a manager realizes he or she has been rewarding the wrong thing and wants to stop the behavior?

Porter and Lawler suggested that, under the right conditions, high levels of performance might lead to satisfaction, rather than the other way around.

John has satisfied his basic needs and has many friends.He is now trying to learn new skills and advance his career.According to Alderfer, John's activities are explained by which component of ERG theory?

Social learning suggests that individual behavior is determined by a person's cognitions and social environment.

A _________ reinforcement schedule is one in which the desired behavior is reinforced each time that it occurs.

Define, discuss, and provide examples of the major ideas of scientific management, human relations, and the human resources views of motivation.

​According to David McClelland, the desire for human companionship is called a need for _______.

In the expectancy model of motivation, which term refers tothe perceived value of a given reward or outcome?

Requesting a pay raise is an attempt to reduce inequity by changing one's own ____________________.

A shortage of ______ factors will lower satisfaction and cause employees to focus on _______ factors, which will produce feelings of dissatisfaction if they are missing.

For various reasons, Anne is unable to move ahead into a higher position at work.According to Alderfer's ERG theory, which of the following sets of needs will become more important to Anne?

A person's confidence in his or her ability to organize and execute the courses of action necessary to accomplish a specific task is called ____________.

According to Herzberg, once a state of no dissatisfaction has been reached,

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

According to David McClelland, the desire for human companionship is called a need for _______.

A shortage of factors will lower satisfaction and cause employees to focus on _ factors, which will produce feelings of dissatisfaction if they are missing.