Question 1

Sexual ___________ refers to unwanted sexual advances, requests, communication, or contact with the threat of punishment for noncompliance.

Accepted Answer

A)  abuse 
B)  harassment 
C)  assault 
D)  treatment 
E)  healing 
A)  abuse 
B)  harassment 
C)  assault 
D)  treatment 
E)  healing

Question 2

Matching
A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates.
-​ingratiation

Accepted Answer

A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.] 
A) ​"I've always looked up to your leadership.Regardless of who gets this promotion, I know that as long as you stay at the helm, this department will be successful." 
B) ​"You can't go wrong with any of the candidates.However, I personally wrote the software whose continued improvement the person who gets this position will need to manage, so I'd be the most likely candidate to complete projects quickly and without errors." 
C) "I talked to everyone in the marketing department and they were really excited by the prospect of having me in this role.I think they really support my candidacy, so I hope you choose me." 
D) ​"If you give me this promotion, I will cook you the greatest dinner you have ever had in your life for a week straight." 
E) ​"I know I'm the best, and you know I'm the best, so give me the promotion.Just give it to me!"
F)​​[Say nothing, then go to the manager's boss and ask him to force the manager to give you the promotion.]

Question 3

High self-monitors tend to present consistent images of themselves regardless of the situation.

Accepted Answer

A) True 
 B)False

Question 4

Which term refers to the process of portraying a desired image or attitude to control the impression others form of us?

Accepted Answer

A)  influence 
B)  politics 
C)  empowerment 
D)  impression management 
E)  leadership 
A)  influence 
B)  politics 
C)  empowerment 
D)  impression management 
E)  leadership

Question 5

Which of the following is NOT a type of personal power?

Accepted Answer

A)  reward 
B)  persuasive 
C)  informational 
D)  expert 
E)  referent 
A)  reward 
B)  persuasive 
C)  informational 
D)  expert 
E)  referent

Question 6

Referent power involves all of the following except

Accepted Answer

A)  trust. 
B)  similarity. 
C)  acceptance. 
D)  promotions. 
E)  affection. 
A)  trust. 
B)  similarity. 
C)  acceptance. 
D)  promotions. 
E)  affection.

Question 7

What is impression management? Discuss its implications for managers.

Accepted Answer

Impression management refers to the proc

Question 8

Coercive power exists when one person has the ability to punish or harm someone else.

Accepted Answer

A) True 
 B)False

Question 9

Which political tactic entails trying to influence decisions before they are made?

Accepted Answer

A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters 
A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters

Question 10

Which of the following is the most likely to have the greatest potential influence on the actions of subordinates?

Accepted Answer

A)  A leader with position power 
B)  An informal leader 
C)  A leader with personal power 
D)  A formal leader 
E)  A leader with both personal and position power 
A)  A leader with position power 
B)  An informal leader 
C)  A leader with personal power 
D)  A formal leader 
E)  A leader with both personal and position power

Question 11

Which political tactic entails the use of"spin doctors" to project a desirable image?

Accepted Answer

A)  eliminating political rivals. 
B)  building coalitions. 
C)  leveraging technology. 
D)  image building. 
E)  controlling lines of communication. 
A)  eliminating political rivals. 
B)  building coalitions. 
C)  leveraging technology. 
D)  image building. 
E)  controlling lines of communication.

Question 12

​The ________ of power is using any type of power to demean, exploit, or take advantage of someone, or influencing someone to do something he or she later regrets.

Accepted Answer

The answer of ​The ________ of power is using any...

Question 13

Simply being aware of the causes and techniques of political behavior can help a manager check their effects.

Accepted Answer

A) True 
 B)False

Question 14

Position power is power that resides in a person's individual characteristics, regardless of the span of control.

Accepted Answer

A) True 
 B)False

Question 15

Because of its higher cost, which influence tactic do leaders typically onlyuse after other tactics have failed?

Accepted Answer

A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics 
A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics

Question 16

Which political tactic entails strategically restricting who has access to what data?

Accepted Answer

A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters 
A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters

Question 17

Which influence tactic entails enhancing one's formal authority to make a certain request by referring to rules, precedents, or official documents?

Accepted Answer

A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics 
A)  exchange 
B)  pressure 
C)  coalition tactics 
D)  ingratiation 
E)  legitimating tactics

Question 18

The desire to control, influence, or be responsible for others is called a need for

Accepted Answer

A)  domination. 
B)  approval. 
C)  power. 
D)  achievement. 
E)  affiliation. 
A)  domination. 
B)  approval. 
C)  power. 
D)  achievement. 
E)  affiliation.

Question 19

Match each of the following types of power with the scenario that most clearly illustrates it.Some choices may go unused.
-One of your subordinates will do just about anything if he can get paid extra to do it.

Accepted Answer

A) referent power 
B) ​reward power 
C) informational 
D) ​coercive power 
E) ​persuasive power
F)​legitimate power
G)​expert power 
A) referent power 
B) ​reward power 
C) informational 
D) ​coercive power 
E) ​persuasive power
F)​legitimate power
G)​expert power

Question 20

Jim strongly disagrees with a new program that is being developed and wants to prevent the program from moving forward.Jim manages to fill up the department meeting agenda with other issues, so the new program is therefore not discussed.Which political behavior technique has Jim used?

Accepted Answer

A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters 
A)  game playing 
B)  controlling the agenda 
C)  using outside experts 
D)  controlling information 
E)  controlling decision parameters

Sexual ___________ refers to unwanted sexual advances, requests, communication, or contact with the threat of punishment for noncompliance.

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -ingratiation

High self-monitors tend to present consistent images of themselves regardless of the situation.

Which term refers to the process of portraying a desired image or attitude to control the impression others form of us?

Which of the following is NOT a type of personal power?

Referent power involves all of the following except

What is impression management? Discuss its implications for managers.

Coercive power exists when one person has the ability to punish or harm someone else.

Which political tactic entails trying to influence decisions before they are made?

Which of the following is the most likely to have the greatest potential influence on the actions of subordinates?

Which political tactic entails the use of"spin doctors" to project a desirable image?

The ________ of power is using any type of power to demean, exploit, or take advantage of someone, or influencing someone to do something he or she later regrets.

Simply being aware of the causes and techniques of political behavior can help a manager check their effects.

Position power is power that resides in a person's individual characteristics, regardless of the span of control.

Because of its higher cost, which influence tactic do leaders typically onlyuse after other tactics have failed?

Which political tactic entails strategically restricting who has access to what data?

Which influence tactic entails enhancing one's formal authority to make a certain request by referring to rules, precedents, or official documents?

The desire to control, influence, or be responsible for others is called a need for

Match each of the following types of power with the scenario that most clearly illustrates it.Some choices may go unused. -One of your subordinates will do just about anything if he can get paid extra to do it.

Jim strongly disagrees with a new program that is being developed and wants to prevent the program from moving forward.Jim manages to fill up the department meeting agenda with other issues, so the new program is therefore not discussed.Which political behavior technique has Jim used?

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 13: Power, Influence, and Politics

Sexual ___________ refers to unwanted sexual advances, requests, communication, or contact with the threat of punishment for noncompliance.

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -​ingratiation

High self-monitors tend to present consistent images of themselves regardless of the situation.

Which term refers to the process of portraying a desired image or attitude to control the impression others form of us?

Which of the following is NOT a type of personal power?

Referent power involves all of the following except

What is impression management? Discuss its implications for managers.

Coercive power exists when one person has the ability to punish or harm someone else.

Which political tactic entails trying to influence decisions before they are made?

Which of the following is the most likely to have the greatest potential influence on the actions of subordinates?

Which political tactic entails the use of"spin doctors" to project a desirable image?

​The ________ of power is using any type of power to demean, exploit, or take advantage of someone, or influencing someone to do something he or she later regrets.

Simply being aware of the causes and techniques of political behavior can help a manager check their effects.

Position power is power that resides in a person's individual characteristics, regardless of the span of control.

Because of its higher cost, which influence tactic do leaders typically onlyuse after other tactics have failed?

Which political tactic entails strategically restricting who has access to what data?

Which influence tactic entails enhancing one's formal authority to make a certain request by referring to rules, precedents, or official documents?

The desire to control, influence, or be responsible for others is called a need for

Match each of the following types of power with the scenario that most clearly illustrates it.Some choices may go unused. -One of your subordinates will do just about anything if he can get paid extra to do it.

Jim strongly disagrees with a new program that is being developed and wants to prevent the program from moving forward.Jim manages to fill up the department meeting agenda with other issues, so the new program is therefore not discussed.Which political behavior technique has Jim used?

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -ingratiation

The ________ of power is using any type of power to demean, exploit, or take advantage of someone, or influencing someone to do something he or she later regrets.