Exam 13: Power, Influence, and Politics

Managers may enhance their referent power by

Which influence tactic entails asking someone to do something "because we're friends" or asking for a personal favor?

The process of portraying a desired image or attitude to control the impression others form of us is called _________.

Which influence tactic is seen as more credible when used early rather than after other influence attempts have failed?

The threat to transfer someone to a branch office in an undesirable location can be interpreted as a form of ____________________ power.

Which influence tactic entails flattering or praising someone to put them in a good mood or to make them more likely to want to help?

Making resources more scarce causes power differences across subunits to become

For many people, ____________________ is often assumed to be synonymous with dirty tricks or backstabbing.

____ power is derived from control over access to valuable data.

____ power is the least desirable form of power to exercise.

If a subunit's work can be outsourced, that unit's power

The _________ influence tactic involves flattering or praising someone to put them in a good mood.

The _________ upward influence style, which uses the most influence and emphasizes assertiveness and bargaining, is associated with the highest levels of job tension and personal stress.

Matching A high-ranking manager interviewed six employees for a promotion.Each employee, at the end of his or her interview, offered one of the following final appeals.Match each appeal with the upward influence tactic it most clearly illustrates. -​assertiveness

In many ways an individual with personal power may be able to exact greater loyalty and dedication from followers than someone with only position power.

Which of the following influence tactics is generally the most effective?

A subunit's _________ is the extent to which it influences the work of other subunits and has a critical impact on the firm's key product or service.

Match each of the following types of power with the scenario that most clearly illustrates it.Some choices may go unused. -One of your subordinates follows your lead unhesitatingly because he looks up to you as a role model.

Which term refers to using any type of power to demean, exploit, or take advantage of someone, or influencing someone to do something they later regret?

Which term refers to sharing power with employees and giving them the authority to make and implement at least some decisions?