Question 1

A computer disaster recovery plan should be in place in a medical office in the event of a(n) ____.

Accepted Answer

A)  security breach 
B)  system failure or crash 
C)  optical character recognition problem 
D)  printer problem 
E)  Internet access problem 
A)  security breach 
B)  system failure or crash 
C)  optical character recognition problem 
D)  printer problem 
E)  Internet access problem

Question 2

A characteristic of a purchasing group is that it ____.

Accepted Answer

A)  requires members to disclose the group's prices to other physicians 
B)  allows members to spend as much or as little as they need to 
C)  may require physicians to pay dues 
D)  generally saves a larger medical practice 5% on supplies 
E)  is often more expensive than buying supplies as individual offices 
A)  requires members to disclose the group's prices to other physicians 
B)  allows members to spend as much or as little as they need to 
C)  may require physicians to pay dues 
D)  generally saves a larger medical practice 5% on supplies 
E)  is often more expensive than buying supplies as individual offices

Question 3

The best source of information about maintaining a piece of equipment is the equipment _______.

Accepted Answer

The answer of The best source of information about maintaining...

Question 4

The touch screen, touch pad, and ____ are types of pointing devices.

Accepted Answer

A)  scanner 
B)  mouse 
C)  cursor 
D)  template 
E)  keyboard 
A)  scanner 
B)  mouse 
C)  cursor 
D)  template 
E)  keyboard

Question 5

Which of the following is considered both an input device and an output device?

Accepted Answer

A)  Central processing unit 
B)  Keyboard 
C)  Printer 
D)  Modem 
E)  Scanner 
A)  Central processing unit 
B)  Keyboard 
C)  Printer 
D)  Modem 
E)  Scanner

Question 6

Protection against spammers is provided by ____.

Accepted Answer

A)  firewalls 
B)  antivirus software 
C)  disk cleanup 
D)  disk defragmentation 
E)  disaster recovery plans 
A)  firewalls 
B)  antivirus software 
C)  disk cleanup 
D)  disk defragmentation 
E)  disaster recovery plans

Question 7

Which type of office machine scans each page of a document, translates the information into electronic impulses, and transmits the impulses over the telephone line to another machine, where they are converted into an exact copy of the original document?

Accepted Answer

A)  Adding machine 
B)  Facsimile machine 
C)  Typewriter 
D)  Photocopier 
E)  Postage meter 
A)  Adding machine 
B)  Facsimile machine 
C)  Typewriter 
D)  Photocopier 
E)  Postage meter

Question 8

A computer maintenance utility designed to free up space on your computer by deleting temporary Internet files is disk _______.

Accepted Answer

The answer of A computer maintenance utility designed to free...

Question 9

A contract that guarantees free service and parts replacement for a certain period, usually 1 year, is a(n) _______.

Accepted Answer

The answer of A contract that guarantees free service and...

Question 10

"Net 30" on a payment invoice means ____.

Accepted Answer

A)  you have 30 days in which to pay the order in full 
B)  30 of the items in the order will be sent 
C)  30% will be charged if the payment is not paid in full on receipt 
D)  3% will be deducted when more than one item is ordered 
E)  30 of the items in the order have been backordered 
A)  you have 30 days in which to pay the order in full 
B)  30 of the items in the order will be sent 
C)  30% will be charged if the payment is not paid in full on receipt 
D)  3% will be deducted when more than one item is ordered 
E)  30 of the items in the order have been backordered

Question 11

An efficient way to track inventory is to ____.

Accepted Answer

A)  routinely order supplies every week 
B)  reorder supplies only when they are out 
C)  use color-coded removable adhesive flags on the inventory card 
D)  plan for one month and order no earlier than one month ahead 
E)  order each supply the same day it runs out 
A)  routinely order supplies every week 
B)  reorder supplies only when they are out 
C)  use color-coded removable adhesive flags on the inventory card 
D)  plan for one month and order no earlier than one month ahead 
E)  order each supply the same day it runs out

Question 12

An advantage of a handheld scanner is that it ____.

Accepted Answer

A)  feeds one sheet of paper through at a time 
B)  is easier to use than other types of scanners 
C)  produces the highest quality input 
D)  is less expensive than other types of scanners 
E)  is more configurable than other scanners 
A)  feeds one sheet of paper through at a time 
B)  is easier to use than other types of scanners 
C)  produces the highest quality input 
D)  is less expensive than other types of scanners 
E)  is more configurable than other scanners

Question 13

The first page of every fax you send from a medical office should be a cover sheet that contains a(n) _______ that all material within the fax is intended only for the person to whom it is being sent.

Accepted Answer

The answer of The first page of every fax you...

Question 14

A(n) _______ contract covers services that are not included in a standard maintenance agreement.

Accepted Answer

The answer of A(n) _______ contract covers services that are...

Question 15

In a computer, ROM is ____.

Accepted Answer

A)  software that uses more than one medium 
B)  the primary computer chip responsible for executing programs 
C)  permanent memory that provides the basic operating instructions for the computer 
D)  the main circuit board that controls all other components in the system 
E)  a temporary type of computer memory 
A)  software that uses more than one medium 
B)  the primary computer chip responsible for executing programs 
C)  permanent memory that provides the basic operating instructions for the computer 
D)  the main circuit board that controls all other components in the system 
E)  a temporary type of computer memory

Question 16

The supply _______ is generally 4% to 6% of a medical practice's annual gross income.

Accepted Answer

The answer of The supply _______ is generally 4% to...

Question 17

A(n) _______ is a barrier that keeps destructive forces away from your computer.

Accepted Answer

The answer of A(n) _______ is a barrier that keeps...

Question 18

Examples of output devices are printers and ____.

Accepted Answer

A)  keyboards 
B)  scanners 
C)  monitors 
D)  modems 
E)  motherboards 
A)  keyboards 
B)  scanners 
C)  monitors 
D)  modems 
E)  motherboards

Question 19

To make service calls easier for a piece of equipment, record the following information inside the front cover of the equipment manual: date of purchase or lease, phone number of the company contracted to repair the equipment, and the _______ number of the equipment.

Accepted Answer

The answer of To make service calls easier for a...

Question 20

An invoice is paid with a(n) ________ to a vendor that may be made in cash or by check or money order.

Accepted Answer

The answer of An invoice is paid with a(n) ________...

Exam 8: Office Equipment and Supplies

A computer disaster recovery plan should be in place in a medical office in the event of a(n) ____.

A characteristic of a purchasing group is that it ____.

The best source of information about maintaining a piece of equipment is the equipment _______.

The touch screen, touch pad, and ____ are types of pointing devices.

Which of the following is considered both an input device and an output device?

Protection against spammers is provided by ____.

Which type of office machine scans each page of a document, translates the information into electronic impulses, and transmits the impulses over the telephone line to another machine, where they are converted into an exact copy of the original document?

A computer maintenance utility designed to free up space on your computer by deleting temporary Internet files is disk _______.

A contract that guarantees free service and parts replacement for a certain period, usually 1 year, is a(n) _______.

"Net 30" on a payment invoice means ____.

An efficient way to track inventory is to ____.

An advantage of a handheld scanner is that it ____.

The first page of every fax you send from a medical office should be a cover sheet that contains a(n) _______ that all material within the fax is intended only for the person to whom it is being sent.

A(n) _______ contract covers services that are not included in a standard maintenance agreement.

In a computer, ROM is ____.

The supply _______ is generally 4% to 6% of a medical practice's annual gross income.

A(n) _______ is a barrier that keeps destructive forces away from your computer.

Examples of output devices are printers and ____.

To make service calls easier for a piece of equipment, record the following information inside the front cover of the equipment manual: date of purchase or lease, phone number of the company contracted to repair the equipment, and the _______ number of the equipment.

An invoice is paid with a(n) ________ to a vendor that may be made in cash or by check or money order.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Basic Safety and Infection Control

Patient Reception

Examination and Treatment Areas

Written and Electronic Documents

Medical Records and Documentation

Electronic Health Records

Telephone Techniques

Patient Education

Managing Medical Records

Schedule Management

Insurance and Billing

Diagnostic Coding

Procedure Coding

Patient Billing and Collection

Financial Management Key

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive System

The Digestive System

The Endocrine System

Special Senses

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Examination

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting With Eye and Ear Care

Assisting With Minor Surgery

Orientation to the Lab

Electrocardiography and Pulmonary Function Testing

Microbiology and Disease

Processing and Testing Urine and Stool Specimens

Collecting, Processing, and Testing Blood Specimens

Diagnostic Imaging

Principles of Pharmacology

Dosage Calculation

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

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