Question 1

Some practices install ________ systems to help ensure office security after hours.

Accepted Answer

alarm

Question 2

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

Accepted Answer

color

Question 3

The records ________ system refers to the way patient records are created, filed, and maintained.

Accepted Answer

management

Question 4

Which step in the filing process can be skipped when filing patient records that have previously been filed?

Accepted Answer

A)  Indexing 
B)  Sorting 
C)  Coding 
D)  Storing 
E)  Inspecting 
A)  Indexing 
B)  Sorting 
C)  Coding 
D)  Storing 
E)  Inspecting

Question 5

A marker made of stiff material and used as a placeholder when someone takes a file out of the filing system is called a(n) ____.

Accepted Answer

A)  out guide 
B)  file label 
C)  file guide 
D)  file sorters. 
E)  tab 
A)  out guide 
B)  file label 
C)  file guide 
D)  file sorters. 
E)  tab

Question 6

A(n) ________ file is a reminder file that helps a medical practice keep track of important appointments and dates and order supplies on time.

Accepted Answer

The answer of A(n) ________ file is a reminder file...

Question 7

Putting an identifying mark or phrase on a document to ensure that it is placed in the correct file is called ____.

Accepted Answer

A)  sorting 
B)  cross-referencing 
C)  inspecting 
D)  coding 
E)  indexing 
A)  sorting 
B)  cross-referencing 
C)  inspecting 
D)  coding 
E)  indexing

Question 8

Two types of files that are good options when space is limited are ____.

Accepted Answer

A)  vertical and lateral 
B)  compactable and horizontal 
C)  rotary circular and compactable 
D)  vertical and rotary circular 
E)  rotary circular and horizontal 
A)  vertical and lateral 
B)  compactable and horizontal 
C)  rotary circular and compactable 
D)  vertical and rotary circular 
E)  rotary circular and horizontal

Question 9

Files kept in boxes or tubs must be stored ____.

Accepted Answer

A)  on the floor 
B)  with the lids on 
C)  within 18 inches of the ceiling 
D)  in a secure room 
E)  in the office area 
A)  on the floor 
B)  with the lids on 
C)  within 18 inches of the ceiling 
D)  in a secure room 
E)  in the office area

Question 10

If a file is misplaced, what can be done to reconstruct it?

Accepted Answer

A)  Duplicate all the information within the file 
B)  Avoid putting a note in the file that it is a recollection of information 
C)  Contact insurance companies, laboratories, and other providers for copies of original documents 
D)  Avoid telling the physician or office staff that the file is lost 
E)  Ask the patient to come to the office and record his memories of what was in the file 
A)  Duplicate all the information within the file 
B)  Avoid putting a note in the file that it is a recollection of information 
C)  Contact insurance companies, laboratories, and other providers for copies of original documents 
D)  Avoid telling the physician or office staff that the file is lost 
E)  Ask the patient to come to the office and record his memories of what was in the file

Question 11

The most basic filing supply is the ____.

Accepted Answer

A)  out guide 
B)  file sorter 
C)  file folder 
D)  file guide 
E)  folder label 
A)  out guide 
B)  file sorter 
C)  file folder 
D)  file guide 
E)  folder label

Question 12

Which of the following is used to hold patient records that will be returned to the files at the end of the day?

Accepted Answer

A)  File folders 
B)  File guides 
C)  Binders 
D)  File labels 
E)  File sorters 
A)  File folders 
B)  File guides 
C)  Binders 
D)  File labels 
E)  File sorters

Question 13

Security drills ____.

Accepted Answer

A)  are required by TJC 
B)  should not be performed during office hours 
C)  are conducted when the inspectors are present 
D)  keep staff aware of security risks 
E)  can be performed instead of fire drills 
A)  are required by TJC 
B)  should not be performed during office hours 
C)  are conducted when the inspectors are present 
D)  keep staff aware of security risks 
E)  can be performed instead of fire drills

Question 14

How often should you check the office tickler file?

Accepted Answer

A)  Three times a day 
B)  Daily 
C)  Every other Friday 
D)  Once a month 
E)  Every three months 
A)  Three times a day 
B)  Daily 
C)  Every other Friday 
D)  Once a month 
E)  Every three months

Question 15

Horizontal filing cabinets are also called ____.

Accepted Answer

A)  vertical files 
B)  compactable files 
C)  rotary circular files 
D)  filing shelves 
E)  lateral files 
A)  vertical files 
B)  compactable files 
C)  rotary circular files 
D)  filing shelves 
E)  lateral files

Question 16

A variation of shelf filing kept on rolling shelves that slide along permanent tracks in the floor is called ____.

Accepted Answer

A)  vertical files 
B)  compactable files 
C)  rotary circular files 
D)  filing shelves 
E)  lateral files 
A)  vertical files 
B)  compactable files 
C)  rotary circular files 
D)  filing shelves 
E)  lateral files

Question 17

When patient records can be eliminated, they must be completely destroyed. This is accomplished by ________.

Accepted Answer

The answer of When patient records can be eliminated, they...

Question 18

Which of the following indicates that a file has been taken out of the filing system?

Accepted Answer

A)  File sorter 
B)  Color-coding 
C)  File guide 
D)  Hanging file folder 
E)  Out guide 
A)  File sorter 
B)  Color-coding 
C)  File guide 
D)  Hanging file folder 
E)  Out guide

Question 19

For security reasons, only the physician and the office manager in your medical office have keys to the file room, where the patients' medical records are stored. The physician is at a medical conference for the next two days. This morning, when you arrive to open the office, the answering service tells you there is a message from the office manager saying that she will not be in today because a family emergency required her to fly to her daughter's house in another state last night. She did not leave instructions for how to access the files or a number at which she could be reached. What should you do?

Accepted Answer

A)  Cancel all patient appointments for the next two days 
B)  Attempt to contact the physician for instructions 
C)  Call security and ask them for advice 
D)  Record all patient information on scraps of paper until the files can be accessed 
E)  Call a meeting of all staff and ask for suggestions 
A)  Cancel all patient appointments for the next two days 
B)  Attempt to contact the physician for instructions 
C)  Call security and ask them for advice 
D)  Record all patient information on scraps of paper until the files can be accessed 
E)  Call a meeting of all staff and ask for suggestions

Question 20

Indexing rules consider each part of a person's name or title as a(n) ________.

Accepted Answer

The answer of Indexing rules consider each part of a...

Exam 15: Managing Medical Records

Some practices install ________ systems to help ensure office security after hours.

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

The records ________ system refers to the way patient records are created, filed, and maintained.

Which step in the filing process can be skipped when filing patient records that have previously been filed?

A marker made of stiff material and used as a placeholder when someone takes a file out of the filing system is called a(n) ____.

A(n) ________ file is a reminder file that helps a medical practice keep track of important appointments and dates and order supplies on time.

Putting an identifying mark or phrase on a document to ensure that it is placed in the correct file is called ____.

Two types of files that are good options when space is limited are ____.

Files kept in boxes or tubs must be stored ____.

If a file is misplaced, what can be done to reconstruct it?

The most basic filing supply is the ____.

Which of the following is used to hold patient records that will be returned to the files at the end of the day?

Security drills ____.

How often should you check the office tickler file?

Horizontal filing cabinets are also called ____.

A variation of shelf filing kept on rolling shelves that slide along permanent tracks in the floor is called ____.

When patient records can be eliminated, they must be completely destroyed. This is accomplished by ________.

Which of the following indicates that a file has been taken out of the filing system?

Indexing rules consider each part of a person's name or title as a(n) ________.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Basic Safety and Infection Control

Patient Reception

Office Equipment and Supplies

Examination and Treatment Areas

Written and Electronic Documents

Medical Records and Documentation

Electronic Health Records

Telephone Techniques

Patient Education

Schedule Management

Insurance and Billing

Diagnostic Coding

Procedure Coding

Patient Billing and Collection

Financial Management Key

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive System

The Digestive System

The Endocrine System

Special Senses

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Examination

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting With Eye and Ear Care

Assisting With Minor Surgery

Orientation to the Lab

Electrocardiography and Pulmonary Function Testing

Microbiology and Disease

Processing and Testing Urine and Stool Specimens

Collecting, Processing, and Testing Blood Specimens

Diagnostic Imaging

Principles of Pharmacology

Dosage Calculation

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

Filters