Exam 10: Written and Electronic Communication

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Which of the following is a correct example of a part of the inside address of a business letter?

(Multiple Choice)
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Where in a professional letter are special or urgent delivery notations, such as certified mail, typed?

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A basic rule for using a plural in medical terms is that with terms ending in ____.

(Multiple Choice)
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Bodies of text that are used repeatedly that are saved in the computer for quick and easy access of this repeated information are called ____________.

(Short Answer)
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The American Medical Informatics Association organization is responsible for establishing policies relating to _______.

(Short Answer)
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How many spaces should be left above the signature block to allow for the signature?

(Multiple Choice)
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Notations include information such as the number of enclosures that are included with the letter and ____.

(Multiple Choice)
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The ________ style of punctuation has no punctuation after the salutation and complimentary closing.

(Short Answer)
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Which of the following envelopes is most easily read by an OCR system?

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In general writing, use numerals when the number is ____ or greater.

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Interoffice memos are used to facilitate ________ written communication within an office.

(Short Answer)
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Which of the following USPS services provides either next-day or second-day delivery 365 days a year?

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Proofreading involves checking a document for spelling and format errors, as well as checking the document for ____.

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How should you fold an invoice that will be placed in a window envelope?

(Multiple Choice)
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Letterhead paper is usually either sulfite bond or ____, which is more expensive than other types of paper.

(Multiple Choice)
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A(n) ________ line is used when the correspondence is sent to a particular individual in a company.

(Short Answer)
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The ________ letter style is the most commonly used style for correspondence in medical offices.

(Short Answer)
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Envelopes that have a transparent window are used for ____.

(Multiple Choice)
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Underlining key points and writing reminders or suggested actions in the margin when reading incoming mail is called ____.

(Multiple Choice)
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The ________ block is aligned with and typed three to four lines below the complimentary closing.

(Short Answer)
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