Exam 8: Communication

The use of new technologies encourages .

A defensive tactic used by an individual to manipulate and control others is:

Match the following:Match the following: -Two-way communication

The balance between head and heart is achieved when a person displays positive emotional competence and is able to have a healthy internal conversation between his or her thoughts and feelings.

Define reflective listening. What are the four levels of verbal response that it necessitates?

Match the following:Match the following: -Territorial space

Communication styles and channels are very similar for men and women.

Match the following: -Information

Match the following:Match the following: -Proxemics

An effective method to reduce or overcome barriers to communication due to gender differences is to:

At the core of personal integrity as displayed by executives is:

A manager comments to her secretary, "How come Nancy (a word processor) is always hard to find when there is a deadline? She is a loafer." This is an example of:

Match the following:Match the following: -Eye contact

Match the following:Match the following: -Nondefensive communication

When people from one culture view those in another culture through the lens of a stereotype, they are in effect discounting the individual differences within the other culture.

Providing the time to identify and isolate the listener's personal responses and exclude them from the dialogue is one of the purposes of:

Which of the following is NOT true of reflective listening?

The evoking of a shared, or common, meaning in another person is known as .

Match the following: -Communicator

The absence of heartfelt communication in human relationships leads to loneliness and social isolation and is known as communicative disease.