Question 1

The basic building blocks of task-authority relationships in an organization are:

Accepted Answer

A)  authority-responsibility relationships. 
B)  values. 
C)  power and influence. 
D)  jobs. 
A)  authority-responsibility relationships. 
B)  values. 
C)  power and influence. 
D)  jobs. D

Question 2

Match the following:
-Work simplification

Accepted Answer

A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training 
A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training C

Question 3

A shortcoming of scientific management is that:

Accepted Answer

A)  it doesn't bring about a close match of worker capabilities and demands of the job. 
B)  it removes or reduces managerial authority of supervisors. 
C)  it undervalues human capacity for thought and creativity. 
D)  it only works in manufacturing settings. 
A)  it doesn't bring about a close match of worker capabilities and demands of the job. 
B)  it removes or reduces managerial authority of supervisors. 
C)  it undervalues human capacity for thought and creativity. 
D)  it only works in manufacturing settings. C

Question 4

The social information processing model emphasizes objective core job characteristics.

Accepted Answer

A) True 
 B)False

Question 5

Briefly identify core job dimensions of the Job Characteristics Model and describe aspects of the model.

Accepted Answer

The five core job dimensions of the Job

Question 6

Which of the following are the three facets of autonomy according to recent studies conducted in Egypt aimed to disaggregate the work autonomy component of job design theory?

Accepted Answer

A)  Work method, work schedule, and work criteria autonomy 
B)  Skill variety, task identity, and task significance 
C)  Work complexity, time constraints, and outcome measurement 
D)  Work variation, job rotation, and task significance 
A)  Work method, work schedule, and work criteria autonomy 
B)  Skill variety, task identity, and task significance 
C)  Work complexity, time constraints, and outcome measurement 
D)  Work variation, job rotation, and task significance

Question 7

Designing jobs that will result in better employee health and productivity is a concern of both international scholars and organizations. All of the following would reduce worker uncertainty in a job except:

Accepted Answer

A)  providing employees with timely and complete information needed for their work. 
B)  making clear and unambiguous work assignments. 
C)  designing machines and tasks with optimal response times and/or ranges. 
D)  improving communication at shift change time. 
A)  providing employees with timely and complete information needed for their work. 
B)  making clear and unambiguous work assignments. 
C)  designing machines and tasks with optimal response times and/or ranges. 
D)  improving communication at shift change time.

Question 8

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

Accepted Answer

A) True 
 B)False

Question 9

A mobile platform of computer, telecommunication, and information technology and services is called a(n):

Accepted Answer

A)  network. 
B)  virtual office. 
C)  office module. 
D)  intranet. 
A)  network. 
B)  virtual office. 
C)  office module. 
D)  intranet.

Question 10

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

Accepted Answer

A) True 
 B)False

Question 11

A problem with job enrichment as a strategy for work design is that:

Accepted Answer

A)  it overemphasizes individual differences. 
B)  it is based on a complex motivational theory. 
C)  increasing variety has its motivational limits. 
D)  it is based on an oversimplified motivational theory. 
A)  it overemphasizes individual differences. 
B)  it is based on a complex motivational theory. 
C)  increasing variety has its motivational limits. 
D)  it is based on an oversimplified motivational theory.

Question 12

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work. This contradictory view reflects the understanding that jobs result from:

Accepted Answer

A)  integration. 
B)  differentiation. 
C)  goal setting. 
D)  work variation. 
A)  integration. 
B)  differentiation. 
C)  goal setting. 
D)  work variation.

Question 13

Match the following:
-Social information processing

Accepted Answer

A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment 
A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment

Question 14

Job enlargement is a method that proposes to overcome the limitations of overspecialized work, such as boredom.

Accepted Answer

A) True 
 B)False

Question 15

Scientific management includes all of the following elements except:

Accepted Answer

A)  utilization of human capacity for ingenuity and thought. 
B)  efficient use of labor to the economic benefit of the corporation. 
C)  standardization and the narrow, explicit specification of task activities for workers. 
D)  scientific selection and job placement of workers. 
A)  utilization of human capacity for ingenuity and thought. 
B)  efficient use of labor to the economic benefit of the corporation. 
C)  standardization and the narrow, explicit specification of task activities for workers. 
D)  scientific selection and job placement of workers.

Question 16

Match the following:
-Growth need strength

Accepted Answer

A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment 
A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment

Question 17

Which of the following is NOT one of the core job characteristics of the Hackman model?

Accepted Answer

A)  Feedback from job itself 
B)  Autonomy 
C)  Interpersonal interaction 
D)  Task identity 
A)  Feedback from job itself 
B)  Autonomy 
C)  Interpersonal interaction 
D)  Task identity

Question 18

A negative outcome of the mechanistic approach to job design is:

Accepted Answer

A)  higher absenteeism. 
B)  greater chance of errors. 
C)  greater chance of mental overload and stress. 
D)  higher financial costs due to changes. 
A)  higher absenteeism. 
B)  greater chance of errors. 
C)  greater chance of mental overload and stress. 
D)  higher financial costs due to changes.

Question 19

Identify and briefly describe several recently developed alternative work patterns.

Accepted Answer

Employers provide a four-day work week w

Question 20

Telecommuting has been around since the 1970s.

Accepted Answer

A) True 
 B)False

The basic building blocks of task-authority relationships in an organization are:

Match the following: -Work simplification

A shortcoming of scientific management is that:

The social information processing model emphasizes objective core job characteristics.

Briefly identify core job dimensions of the Job Characteristics Model and describe aspects of the model.

Which of the following are the three facets of autonomy according to recent studies conducted in Egypt aimed to disaggregate the work autonomy component of job design theory?

Designing jobs that will result in better employee health and productivity is a concern of both international scholars and organizations. All of the following would reduce worker uncertainty in a job except:

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

A mobile platform of computer, telecommunication, and information technology and services is called a(n):

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

A problem with job enrichment as a strategy for work design is that:

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work. This contradictory view reflects the understanding that jobs result from:

Match the following: -Social information processing

Job enlargement is a method that proposes to overcome the limitations of overspecialized work, such as boredom.

Scientific management includes all of the following elements except:

Match the following: -Growth need strength

Which of the following is NOT one of the core job characteristics of the Hackman model?

A negative outcome of the mechanistic approach to job design is:

Identify and briefly describe several recently developed alternative work patterns.

Telecommuting has been around since the 1970s.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

The basic building blocks of task-authority relationships in an organization are:

Match the following: -Work simplification

A shortcoming of scientific management is that:

The social information processing model emphasizes objective core job characteristics.

Briefly identify core job dimensions of the Job Characteristics Model and describe aspects of the model.

Which of the following are the three facets of autonomy according to recent studies conducted in Egypt aimed to disaggregate the work autonomy component of job design theory?

Designing jobs that will result in better employee health and productivity is a concern of both international scholars and organizations. All of the following would reduce worker uncertainty in a job except:

Herzberg suggested that only certain jobs should be enriched and that the first step is to select the jobs appropriate for job enrichment.

A mobile platform of computer, telecommunication, and information technology and services is called a(n):

The biological approach to job design emphasizes the job incumbent's interaction with physical aspects of work.

A problem with job enrichment as a strategy for work design is that:

Contrary to the famous statement made by Harold Geneen, former Chairman of ITT, "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work. This contradictory view reflects the understanding that jobs result from:

Match the following: -Social information processing

Job enlargement is a method that proposes to overcome the limitations of overspecialized work, such as boredom.

Scientific management includes all of the following elements except:

Match the following: -Growth need strength

Which of the following is NOT one of the core job characteristics of the Hackman model?

A negative outcome of the mechanistic approach to job design is:

Identify and briefly describe several recently developed alternative work patterns.

Telecommuting has been around since the 1970s.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters