Question 1

Job enrichment builds on:

Accepted Answer

A)  McClelland's power motive. 
B)  Vroom's expectancy model of motivation. 
C)  Maslow's need for esteem. 
D)  Herzberg's two-factor motivation theory. 
A)  McClelland's power motive. 
B)  Vroom's expectancy model of motivation. 
C)  Maslow's need for esteem. 
D)  Herzberg's two-factor motivation theory.

Question 2

According to Frederick Taylor, the role of management and the industrial engineer is to:

Accepted Answer

A)  provide the strategic direction of the organization. 
B)  set appropriate financial goals for the organization. 
C)  insure that the organization adds economic value. 
D)  calibrate and define each task carefully. 
A)  provide the strategic direction of the organization. 
B)  set appropriate financial goals for the organization. 
C)  insure that the organization adds economic value. 
D)  calibrate and define each task carefully.

Question 3

Perceptual/motor approaches to job design result in higher personnel utilization levels.

Accepted Answer

A) True 
 B)False

Question 4

The Job Diagnostic Survey refers to:

Accepted Answer

A)  employees' job design satisfaction. 
B)  the survey instrument used to measure the elements in the Job Characteristics Model. 
C)  the job design survey instrument used to measure the degree of satisfaction with the job. 
D)  elements in job design. 
A)  employees' job design satisfaction. 
B)  the survey instrument used to measure the elements in the Job Characteristics Model. 
C)  the job design survey instrument used to measure the degree of satisfaction with the job. 
D)  elements in job design.

Question 5

The process of subdividing and departmentalizing an organization is .

Accepted Answer

A)  incorporating 
B)  organizing 
C)  differentiation 
D)  controlling 
A)  incorporating 
B)  organizing 
C)  differentiation 
D)  controlling

Question 6

Match the following:
-Technocentric

Accepted Answer

A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time. 
A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time.

Question 7

Which of the following statements regarding telecommuting is most accurate?

Accepted Answer

A)  Telecommuting is neither a cure-all nor a universally feasible alternative. 
B)  Managers who use telecommuting place greater emphasis on the worker than the work. 
C)  Many telecommuters have not felt a sense of social isolation as frequently predicted. 
D)  Telecommuting does not have the potential to create sweatshops of the 21st century. 
A)  Telecommuting is neither a cure-all nor a universally feasible alternative. 
B)  Managers who use telecommuting place greater emphasis on the worker than the work. 
C)  Many telecommuters have not felt a sense of social isolation as frequently predicted. 
D)  Telecommuting does not have the potential to create sweatshops of the 21st century.

Question 8

Jobs in an assembly line manufacturing operation are highly interdependent.

Accepted Answer

A) True 
 B)False

Question 9

In the context of interdisciplinary approach to job design, motivational approach is grounded in:

Accepted Answer

A)  experimental psychology. 
B)  sociology. 
C)  Maslow's needs hierarchy. 
D)  industrial psychology. 
A)  experimental psychology. 
B)  sociology. 
C)  Maslow's needs hierarchy. 
D)  industrial psychology.

Question 10

Research on the social information processing view of job design supports the view that:

Accepted Answer

A)  while objective task complexity may be a motivator, social interaction may be an important additional source of motivation. 
B)  people's perceptions and reactions to their jobs are shaped by objective job characteristics. 
C)  objective job characteristics are unimportant and do not affect organizational workers' motivation. 
D)  an objective estimate of a task's difficulty is more important to a person's motivation than a subjective feedback of others. 
A)  while objective task complexity may be a motivator, social interaction may be an important additional source of motivation. 
B)  people's perceptions and reactions to their jobs are shaped by objective job characteristics. 
C)  objective job characteristics are unimportant and do not affect organizational workers' motivation. 
D)  an objective estimate of a task's difficulty is more important to a person's motivation than a subjective feedback of others.

Question 11

Match the following:
-Job enrichment

Accepted Answer

A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training 
A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training

Question 12

Work design and well-being include increasing worker control and managing conflict and task/job demands.

Accepted Answer

A) True 
 B)False

Question 13

The anthropocentric job design approach places emphasis on:

Accepted Answer

A)  engineering considerations. 
B)  union-management cooperation. 
C)  work-group and team skills. 
D)  good social support systems. 
A)  engineering considerations. 
B)  union-management cooperation. 
C)  work-group and team skills. 
D)  good social support systems.

Question 14

Psychological connection occurs when organizational members are harnessed to their work roles.

Accepted Answer

A) True 
 B)False

Question 15

The problem of overspecialization has been addressed by:

Accepted Answer

A)  increasing the variety in jobs. 
B)  increasing participation. 
C)  increasing authority at lower levels. 
D)  renewing emphasis on integration. 
A)  increasing the variety in jobs. 
B)  increasing participation. 
C)  increasing authority at lower levels. 
D)  renewing emphasis on integration.

Question 16

In the context of meaning of work, which of the following is true of work that help in explaining the cultural differences?

Accepted Answer

A)  Pattern F people view work as an activity constrained to specific time periods. 
B)  Pattern C people define work as an activity that provides a person with positive personal affect and identity. 
C)  Pattern A people define work as a physically and mentally strenuous activity. 
D)  Pattern D people define work as an self-directed activity in which value comes from performance. 
A)  Pattern F people view work as an activity constrained to specific time periods. 
B)  Pattern C people define work as an activity that provides a person with positive personal affect and identity. 
C)  Pattern A people define work as a physically and mentally strenuous activity. 
D)  Pattern D people define work as an self-directed activity in which value comes from performance.

Question 17

The Job Characteristics Model generally takes a person-job fit approach to the design of work.

Accepted Answer

A) True 
 B)False

Question 18

Match the following:
-Technostress

Accepted Answer

A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time. 
A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time.

Question 19

Match the following:
-Task identity

Accepted Answer

A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization 
A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization

Question 20

Job context is determined by the amount of responsibility in the job.

Accepted Answer

A) True 
 B)False

Job enrichment builds on:

According to Frederick Taylor, the role of management and the industrial engineer is to:

Perceptual/motor approaches to job design result in higher personnel utilization levels.

The Job Diagnostic Survey refers to:

The process of subdividing and departmentalizing an organization is .

Match the following: -Technocentric

Which of the following statements regarding telecommuting is most accurate?

Jobs in an assembly line manufacturing operation are highly interdependent.

In the context of interdisciplinary approach to job design, motivational approach is grounded in:

Research on the social information processing view of job design supports the view that:

Match the following: -Job enrichment

Work design and well-being include increasing worker control and managing conflict and task/job demands.

The anthropocentric job design approach places emphasis on:

Psychological connection occurs when organizational members are harnessed to their work roles.

The problem of overspecialization has been addressed by:

In the context of meaning of work, which of the following is true of work that help in explaining the cultural differences?

The Job Characteristics Model generally takes a person-job fit approach to the design of work.

Match the following: -Technostress

Match the following: -Task identity

Job context is determined by the amount of responsibility in the job.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

Job enrichment builds on:

According to Frederick Taylor, the role of management and the industrial engineer is to:

Perceptual/motor approaches to job design result in higher personnel utilization levels.

The Job Diagnostic Survey refers to:

The process of subdividing and departmentalizing an organization is .

Match the following: -Technocentric

Which of the following statements regarding telecommuting is most accurate?

Jobs in an assembly line manufacturing operation are highly interdependent.

In the context of interdisciplinary approach to job design, motivational approach is grounded in:

Research on the social information processing view of job design supports the view that:

Match the following: -Job enrichment

Work design and well-being include increasing worker control and managing conflict and task/job demands.

The anthropocentric job design approach places emphasis on:

Psychological connection occurs when organizational members are harnessed to their work roles.

The problem of overspecialization has been addressed by:

In the context of meaning of work, which of the following is true of work that help in explaining the cultural differences?

The Job Characteristics Model generally takes a person-job fit approach to the design of work.

Match the following: -Technostress

Match the following: -Task identity

Job context is determined by the amount of responsibility in the job.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters