Question 1

Match the following:
-Job redesign

Accepted Answer

A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification 
A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification

Question 2

Which of the following is an argument used to support the standardized job approach of scientific management?

Accepted Answer

A)  Job clarity led to more satisfied workers. 
B)  Workers were basically lazy and not prone to self-motivation. 
C)  Workers needed the clarity of jobs provided during this period of time given the complexity of the work. 
D)  Simplifying work allowed workers of diverse ethnic backgrounds to work together in a systematic way. 
A)  Job clarity led to more satisfied workers. 
B)  Workers were basically lazy and not prone to self-motivation. 
C)  Workers needed the clarity of jobs provided during this period of time given the complexity of the work. 
D)  Simplifying work allowed workers of diverse ethnic backgrounds to work together in a systematic way.

Question 3

Match the following:
-Job sharing

Accepted Answer

A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification 
A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification

Question 4

The study of 629 employment security work units in California and Wisconsin concluded that the adverse effect of the work design parameter task uncertainty will not be mitigated by other work design parameters such as higher pay or a supportive work environment.

Accepted Answer

A) True 
 B)False

Question 5

Scientific management involves enriching job tasks and demands.

Accepted Answer

A) True 
 B)False

Question 6

Work schedule has been found to be a separate facet of work autonomy.

Accepted Answer

A) True 
 B)False

Question 7

Jobs that exhibit skill variety, task identity and significance, autonomy, and experience feedback are more likely to be satisfying.

Accepted Answer

A) True 
 B)False

Question 8

The following are guidelines which can help make electronic workplace monitoring of performance less distressful except:

Accepted Answer

A)  using performance records to improve performance. 
B)  having employees participate in the introduction of workplace monitoring. 
C)  using state-of-the-art monitoring equipment to record performance. 
D)  insuring performance are perceived by employees as fair. 
A)  using performance records to improve performance. 
B)  having employees participate in the introduction of workplace monitoring. 
C)  using state-of-the-art monitoring equipment to record performance. 
D)  insuring performance are perceived by employees as fair.

Question 9

The core job dimension in the Job Characteristics Model that is linked to the psychological state of experiencing responsibility for work outcomes is known as:

Accepted Answer

A)  feedback. 
B)  task identity. 
C)  task significance. 
D)  autonomy. 
A)  feedback. 
B)  task identity. 
C)  task significance. 
D)  autonomy.

Question 10

Job rotation and cross-training are variations of:

Accepted Answer

A)  job enrichment. 
B)  job enlargement. 
C)  work expansion. 
D)  work specialization. 
A)  job enrichment. 
B)  job enlargement. 
C)  work expansion. 
D)  work specialization.

Question 11

Job rotation and cross-training are variations of job enrichment.

Accepted Answer

A) True 
 B)False

Question 12

The degree to which a job entails completion of a whole task is known as:

Accepted Answer

A)  autonomy. 
B)  task significance. 
C)  skill variety. 
D)  task identity. 
A)  autonomy. 
B)  task significance. 
C)  skill variety. 
D)  task identity.

Question 13

An alternative work arrangement in which employees must be present to perform job duties during a required core time but starting and ending work times can vary is:

Accepted Answer

A)  job sharing. 
B)  telecommuting. 
C)  task restructuring. 
D)  flextime. 
A)  job sharing. 
B)  telecommuting. 
C)  task restructuring. 
D)  flextime.

Question 14

Match the following:
-Compressed workweek

Accepted Answer

A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification 
A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification

Question 15

Match the following:
-Perceptual/Motor Approach

Accepted Answer

A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time. 
A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time.

Question 16

Match the following:
-Autonomy

Accepted Answer

A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization 
A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization

Question 17

Match the following:
-Skill variety

Accepted Answer

A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization 
A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization

Question 18

A manager should take into account that research suggests women may be negatively affected by the selection of a flexible work schedule because they could be perceived to have less job-career dedication and less advancement motivation, though no less ability.

Accepted Answer

A) True 
 B)False

Question 19

Match the following:
-Lean production

Accepted Answer

A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time. 
A) Human factors of engineering, ergonomics, and experimental psychology used in an approach to job design. 
B) Technology and engineering as central to job design. 
C) Human considerations as central to job design. 
D) Tension associated with new and advancing technologies. 
E) Achieving zero waste and 100 percent good product, delivered on time, every time.

Question 20

When a secretarial employee is given the responsibility and signature authority to handle certain types of correspondence, the job is:

Accepted Answer

A)  enriched. 
B)  enlarged. 
C)  horizontally loaded. 
D)  rotated. 
A)  enriched. 
B)  enlarged. 
C)  horizontally loaded. 
D)  rotated.

Match the following: -Job redesign

Which of the following is an argument used to support the standardized job approach of scientific management?

Match the following: -Job sharing

The study of 629 employment security work units in California and Wisconsin concluded that the adverse effect of the work design parameter task uncertainty will not be mitigated by other work design parameters such as higher pay or a supportive work environment.

Scientific management involves enriching job tasks and demands.

Work schedule has been found to be a separate facet of work autonomy.

Jobs that exhibit skill variety, task identity and significance, autonomy, and experience feedback are more likely to be satisfying.

The following are guidelines which can help make electronic workplace monitoring of performance less distressful except:

The core job dimension in the Job Characteristics Model that is linked to the psychological state of experiencing responsibility for work outcomes is known as:

Job rotation and cross-training are variations of:

Job rotation and cross-training are variations of job enrichment.

The degree to which a job entails completion of a whole task is known as:

An alternative work arrangement in which employees must be present to perform job duties during a required core time but starting and ending work times can vary is:

Match the following: -Compressed workweek

Match the following: -Perceptual/Motor Approach

Match the following: -Autonomy

Match the following: -Skill variety

A manager should take into account that research suggests women may be negatively affected by the selection of a flexible work schedule because they could be perceived to have less job-career dedication and less advancement motivation, though no less ability.

Match the following: -Lean production

When a secretarial employee is given the responsibility and signature authority to handle certain types of correspondence, the job is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

Match the following: -Job redesign

Which of the following is an argument used to support the standardized job approach of scientific management?

Match the following: -Job sharing

The study of 629 employment security work units in California and Wisconsin concluded that the adverse effect of the work design parameter task uncertainty will not be mitigated by other work design parameters such as higher pay or a supportive work environment.

Scientific management involves enriching job tasks and demands.

Work schedule has been found to be a separate facet of work autonomy.

Jobs that exhibit skill variety, task identity and significance, autonomy, and experience feedback are more likely to be satisfying.

The following are guidelines which can help make electronic workplace monitoring of performance less distressful except:

The core job dimension in the Job Characteristics Model that is linked to the psychological state of experiencing responsibility for work outcomes is known as:

Job rotation and cross-training are variations of:

Job rotation and cross-training are variations of job enrichment.

The degree to which a job entails completion of a whole task is known as:

An alternative work arrangement in which employees must be present to perform job duties during a required core time but starting and ending work times can vary is:

Match the following: -Compressed workweek

Match the following: -Perceptual/Motor Approach

Match the following: -Autonomy

Match the following: -Skill variety

A manager should take into account that research suggests women may be negatively affected by the selection of a flexible work schedule because they could be perceived to have less job-career dedication and less advancement motivation, though no less ability.

Match the following: -Lean production

When a secretarial employee is given the responsibility and signature authority to handle certain types of correspondence, the job is:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters