Question 1

Match the following:
-Work team

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behavior that group members use as a standard 
D) Closeness achieved through tasks and activities 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal 
A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behavior that group members use as a standard 
D) Closeness achieved through tasks and activities 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal E

Question 2

An important role in the performance of cross-functional teams is that of a(n) .

Accepted Answer

A)  contributor 
B)  data generator 
C)  challenger 
D)  integrator 
A)  contributor 
B)  data generator 
C)  challenger 
D)  integrator D

Question 3

Social loafing is usually:

Accepted Answer

A)  a norm of behavior within a group. 
B)  supportive of the development of group cohesion. 
C)  weighs heavy on a group's efforts and achievements. 
D)  a stimulant to increased group performance. 
A)  a norm of behavior within a group. 
B)  supportive of the development of group cohesion. 
C)  weighs heavy on a group's efforts and achievements. 
D)  a stimulant to increased group performance. C

Question 4

Self-managed teams are empowered work teams that deal with issues beyond quality.

Accepted Answer

A) True 
 B)False

Question 5

An effective team exhibits:

Accepted Answer

A)  no weaknesses. 
B)  shared leadership. 
C)  intragroup conflict. 
D)  formal, designated leadership. 
A)  no weaknesses. 
B)  shared leadership. 
C)  intragroup conflict. 
D)  formal, designated leadership.

Question 6

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

Accepted Answer

A) True 
 B)False

Question 7

All of the following are considered important work process issues except:

Accepted Answer

A)  diversity. 
B)  competitive behaviors. 
C)  cooperative behaviors. 
D)  role specification. 
A)  diversity. 
B)  competitive behaviors. 
C)  cooperative behaviors. 
D)  role specification.

Question 8

Match the following:
-Adjourning

Accepted Answer

A) Characteristic of a mature group 
B) The final stage of group development 
C) The facilitator and linking pin member of a cross-functional team 
D) The second stage of group development 
E) Alternate periods of inertia and bursts of energy 
A) Characteristic of a mature group 
B) The final stage of group development 
C) The facilitator and linking pin member of a cross-functional team 
D) The second stage of group development 
E) Alternate periods of inertia and bursts of energy

Question 9

Match the following:
-Integrator

Accepted Answer

A) Characteristic of a mature group 
B) The final stage of group development 
C) The facilitator and linking pin member of a cross-functional team 
D) The second stage of group development 
E) Alternate periods of inertia and bursts of energy 
A) Characteristic of a mature group 
B) The final stage of group development 
C) The facilitator and linking pin member of a cross-functional team 
D) The second stage of group development 
E) Alternate periods of inertia and bursts of energy

Question 10

Work teams emphasize shared leadership, mutual accountability, and collective work products.

Accepted Answer

A) True 
 B)False

Question 11

The two sets of social benefits available to team or group members includes:

Accepted Answer

A)  participation and integrated involvement. 
B)  integrated involvement and achievement. 
C)  psychological intimacy and recognition. 
D)  psychological intimacy and integrated involvement. 
A)  participation and integrated involvement. 
B)  integrated involvement and achievement. 
C)  psychological intimacy and recognition. 
D)  psychological intimacy and integrated involvement.

Question 12

Match the following:
-Diagnosing problems

Accepted Answer

A) Emotional closeness to other group members 
B) A task function of a team 
C) Closeness to the group and its members achieved through tasks and activities 
D) Set of authority and task relations among a group's members 
E) A maintenance function of a team or group 
A) Emotional closeness to other group members 
B) A task function of a team 
C) Closeness to the group and its members achieved through tasks and activities 
D) Set of authority and task relations among a group's members 
E) A maintenance function of a team or group

Question 13

Match the following:
-Task functions

Accepted Answer

A) A cultural characteristic of an organization that encourages employee problem solving 
B) A work team that can make decisions formally made by managers 
C) Top level or executive managers 
D) The set of authority and task relations among a group's members 
E) Activities directly related to the effective completion of the team's work 
A) A cultural characteristic of an organization that encourages employee problem solving 
B) A work team that can make decisions formally made by managers 
C) Top level or executive managers 
D) The set of authority and task relations among a group's members 
E) Activities directly related to the effective completion of the team's work

Question 14

Distinguish between and provide examples of task and maintenance functions of groups.

Accepted Answer

Task functions are activities directly r

Question 15

Match the following:
-Status structure

Accepted Answer

A) Emotional closeness to other group members 
B) A task function of a team 
C) Closeness to the group and its members achieved through tasks and activities 
D) Set of authority and task relations among a group's members 
E) A maintenance function of a team or group 
A) Emotional closeness to other group members 
B) A task function of a team 
C) Closeness to the group and its members achieved through tasks and activities 
D) Set of authority and task relations among a group's members 
E) A maintenance function of a team or group

Question 16

Match the following:
-Integrated involvement

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behavior that group members use as a standard 
D) Closeness achieved through tasks and activities 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal 
A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behavior that group members use as a standard 
D) Closeness achieved through tasks and activities 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal

Question 17

Upper echelon theory argues that:

Accepted Answer

A)  turnover at the top becomes a vicious cycle. 
B)  executive turnover will usually result in declining organizational performance. 
C)  characteristics of the top management team can predict organizational characteristics. 
D)  wild turkeys will have a detrimental effect on organizational performance. 
A)  turnover at the top becomes a vicious cycle. 
B)  executive turnover will usually result in declining organizational performance. 
C)  characteristics of the top management team can predict organizational characteristics. 
D)  wild turkeys will have a detrimental effect on organizational performance.

Question 18

Which of the following is NOT a maintenance function of a group?

Accepted Answer

A)  Harmonizing conflicts 
B)  Elaborating concepts 
C)  Following others' leads 
D)  Setting standards 
A)  Harmonizing conflicts 
B)  Elaborating concepts 
C)  Following others' leads 
D)  Setting standards

Question 19

Demographic dissimilarity influences employees' absenteeism, commitment, and work group relationships.

Accepted Answer

A) True 
 B)False

Question 20

Work teams place a strong emphasis on:

Accepted Answer

A)  shared leadership. 
B)  personal accountability 
C)  exclusive work products. 
D)  individual leadership. 
A)  shared leadership. 
B)  personal accountability 
C)  exclusive work products. 
D)  individual leadership.

Match the following: -Work team

An important role in the performance of cross-functional teams is that of a(n) .

Social loafing is usually:

Self-managed teams are empowered work teams that deal with issues beyond quality.

An effective team exhibits:

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

All of the following are considered important work process issues except:

Match the following: -Adjourning

Match the following: -Integrator

Work teams emphasize shared leadership, mutual accountability, and collective work products.

The two sets of social benefits available to team or group members includes:

Match the following: -Diagnosing problems

Match the following: -Task functions

Distinguish between and provide examples of task and maintenance functions of groups.

Match the following: -Status structure

Match the following: -Integrated involvement

Upper echelon theory argues that:

Which of the following is NOT a maintenance function of a group?

Demographic dissimilarity influences employees' absenteeism, commitment, and work group relationships.

Work teams place a strong emphasis on:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 9: Work Teams and Groups

Match the following: -Work team

An important role in the performance of cross-functional teams is that of a(n) .

Social loafing is usually:

Self-managed teams are empowered work teams that deal with issues beyond quality.

An effective team exhibits:

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

All of the following are considered important work process issues except:

Match the following: -Adjourning

Match the following: -Integrator

Work teams emphasize shared leadership, mutual accountability, and collective work products.

The two sets of social benefits available to team or group members includes:

Match the following: -Diagnosing problems

Match the following: -Task functions

Distinguish between and provide examples of task and maintenance functions of groups.

Match the following: -Status structure

Match the following: -Integrated involvement

Upper echelon theory argues that:

Which of the following is NOT a maintenance function of a group?

Demographic dissimilarity influences employees' absenteeism, commitment, and work group relationships.

Work teams place a strong emphasis on:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters