Exam 1: Organizational Behavior and Opportunity

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In addition to basic enabling skills, the Department of Labor has identified five essential functional skills necessary to be successful in the workplace now and in the future. Briefly identify these skills.

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The essential skills include (1) resource management skills, such as time management; (2) information management skills, such as data interpretation; (3) personal interaction skills, such as teamwork; (4) systems behavior and performance skills, such as cause- effect relationships; and (5) technology utilization skills, such as troubleshooting skills.

Describe the activities involved in learning about organizational behavior.

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Learning about organizational behavior includes at least three activities. First, the science of organizational behavior requires the mastery of a certain body of objective knowledge. Objective knowledge results from research, experimentation, and scientific observation. Second, the practice of organizational behavior requires skill development based on knowledge and an understanding of oneself in order to master the abilities essential to success. Third, both objective knowledge and skill development must be applied in real-world settings.

The recent emphasis on sources and treatment of hypertension with respect to occupational health and well-being is an example of a contribution from the discipline of .

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Which of the following is not an internal component of a work organization?

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An internal perspective of human behavior tends to explain a person's actions in terms of:

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Early research with individuals, groups, and organizations in the midst of environmental change found that change is often experienced as a threat that leads to a reliance on well-learned and dominant forms of behavior.

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People respond with a(n) in the midst of environmental change.

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Objective knowledge, in any field of study, is developed through .

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The study of organizational behavior is concerned with:

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Match the following: -Technology

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The informal organization is the unofficial part of the system.

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Match the following: -Environment

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Match the following: -Psychology

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Match the following: -Anthropology

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Each of the following characterizes the Six Sigma philosophy for company-wide quality improvement except:

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Define organizational behavior and name the organizational variables that affect human behavior at work.

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The internal or external perspectives offer:

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When Mary's manager states, "Mary is an outstanding employee because she is paid extremely well," which type of perspective for Mary's behavior does the manager use?

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The core technology of a university is its:

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The use of Twitter as a marketing and communication device for companies is an example of:

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