Question 1

The manufacturing sector .

Accepted Answer

A)  includes transportation, financial services and insurance 
B)  provides the essential infrastructure for different sectors 
C)  includes the production of basic materials, such as steel, and finished products, such as automobiles 
D)  is important for the collective well-being of the society because it meets needs that other sectors do not address 
A)  includes transportation, financial services and insurance 
B)  provides the essential infrastructure for different sectors 
C)  includes the production of basic materials, such as steel, and finished products, such as automobiles 
D)  is important for the collective well-being of the society because it meets needs that other sectors do not address

Question 2

All of the following are internal behavioral processes except:

Accepted Answer

A)  thinking. 
B)  perceiving. 
C)  judging. 
D)  leading. 
A)  thinking. 
B)  perceiving. 
C)  judging. 
D)  leading.

Question 3

The first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organization systems is:

Accepted Answer

A)  psychology. 
B)  sociology. 
C)  management. 
D)  anthropology. 
A)  psychology. 
B)  sociology. 
C)  management. 
D)  anthropology.

Question 4

Match the following:
-Reflects an orderly, idealized view of organizational behavior

Accepted Answer

A) The clockwork metaphor 
B) The snake pit metaphor 
C) Favorable times or chances for progress and advancement 
D) The transformation or modification of an organization and/or its stakeholders 
E) The call to competition, contest, or battle
F)The study of individual behavior and group dynamics in organizations 
A) The clockwork metaphor 
B) The snake pit metaphor 
C) Favorable times or chances for progress and advancement 
D) The transformation or modification of an organization and/or its stakeholders 
E) The call to competition, contest, or battle
F)The study of individual behavior and group dynamics in organizations

Question 5

Skill development is facilitated by structured practice and feedback.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements about total quality is true?

Accepted Answer

A)  Total quality has direct effects on the behavior of employees at all levels in the organization. 
B)  Chief executives can advance total quality by engaging in a totalitarian approach to management. 
C)  Quality efforts should always be focused on cost cutting. 
D)  Quality is unrelated to competitive success. 
A)  Total quality has direct effects on the behavior of employees at all levels in the organization. 
B)  Chief executives can advance total quality by engaging in a totalitarian approach to management. 
C)  Quality efforts should always be focused on cost cutting. 
D)  Quality is unrelated to competitive success.

Question 7

Which of the following disciplines' research focuses on the effects of efficient cultures on organizational performance and highlights how pathological personalities may lead to dysfunctional cultures?

Accepted Answer

A)  Psychology 
B)  Sociology 
C)  Anthropology 
D)  Medicine 
A)  Psychology 
B)  Sociology 
C)  Anthropology 
D)  Medicine

Question 8

Match the following:
-Output

Accepted Answer

A) Economic activity outside of the firm 
B) An organization's primary concern, goal, and/or reason for existence 
C) Tools, equipment, and procedures for producing output 
D) An organization that receives inputs from the environment and releases outputs to the environment 
E) The result of an organization's conversion process
F)The specific setting within which organizational behavior is enacted 
A) Economic activity outside of the firm 
B) An organization's primary concern, goal, and/or reason for existence 
C) Tools, equipment, and procedures for producing output 
D) An organization that receives inputs from the environment and releases outputs to the environment 
E) The result of an organization's conversion process
F)The specific setting within which organizational behavior is enacted

Question 9

A complete understanding of organizational behavior requires only an understanding of the organizational context within which human behavior is acted out.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an informal element of an organization?

Accepted Answer

A)  Goals and objectives 
B)  Job descriptions 
C)  Group norms 
D)  Policies 
A)  Goals and objectives 
B)  Job descriptions 
C)  Group norms 
D)  Policies

Question 11

Match the following:
-Organizational context

Accepted Answer

A) Economic activity outside of the firm 
B) An organization's primary concern, goal, and/or reason for existence 
C) Tools, equipment, and procedures for producing output 
D) An organization that receives inputs from the environment and releases outputs to the environment 
E) The result of an organization's conversion process
F)The specific setting within which organizational behavior is enacted 
A) Economic activity outside of the firm 
B) An organization's primary concern, goal, and/or reason for existence 
C) Tools, equipment, and procedures for producing output 
D) An organization that receives inputs from the environment and releases outputs to the environment 
E) The result of an organization's conversion process
F)The specific setting within which organizational behavior is enacted

Question 12

From which of the following levels within an organization would the description of the organization as clockworks in which human behavior is logical and rational come?

Accepted Answer

A)  Individual level 
B)  Group or department level 
C)  Organizational level 
D)  Internal level 
A)  Individual level 
B)  Group or department level 
C)  Organizational level 
D)  Internal level

Question 13

Management involves the coordination of activities and human resources for the accomplishment of organization goals.

Accepted Answer

A) True 
 B)False

Question 14

Match the following:
-Task

Accepted Answer

A) Economic activity outside of the firm 
B) An organization's primary concern, goal, and/or reason for existence 
C) Tools, equipment, and procedures for producing output 
D) An organization that receives inputs from the environment and releases outputs to the environment 
E) The result of an organization's conversion process
F)The specific setting within which organizational behavior is enacted 
A) Economic activity outside of the firm 
B) An organization's primary concern, goal, and/or reason for existence 
C) Tools, equipment, and procedures for producing output 
D) An organization that receives inputs from the environment and releases outputs to the environment 
E) The result of an organization's conversion process
F)The specific setting within which organizational behavior is enacted

Question 15

Troubleshooting is an example of .

Accepted Answer

A)  resource management skills 
B)  information management skills 
C)  personal interaction skills 
D)  technology utilization skills 
A)  resource management skills 
B)  information management skills 
C)  personal interaction skills 
D)  technology utilization skills

Question 16

A federal regulatory agency can be considered part of an organization's:

Accepted Answer

A)  formal structure. 
B)  labor market. 
C)  external task environment. 
D)  transformation technology. 
A)  formal structure. 
B)  labor market. 
C)  external task environment. 
D)  transformation technology.

Question 17

It is often how we behave in the midst of change that determines whether change will fail or result in success.

Accepted Answer

A) True 
 B)False

Question 18

The hierarchy of authority or chain of command is an important feature of the informal organization.

Accepted Answer

A) True 
 B)False

Question 19

The study and management of organizational behavior is primarily an art rather than a science.

Accepted Answer

A) True 
 B)False

Question 20

is defined as the study of individual behavior and group dynamics in organizations.

Accepted Answer

A)  Organization theory 
B)  Organizational design 
C)  Organizational behavior 
D)  Organizational development 
A)  Organization theory 
B)  Organizational design 
C)  Organizational behavior 
D)  Organizational development

The manufacturing sector .

All of the following are internal behavioral processes except:

The first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organization systems is:

Match the following: -Reflects an orderly, idealized view of organizational behavior

Skill development is facilitated by structured practice and feedback.

Which of the following statements about total quality is true?

Which of the following disciplines' research focuses on the effects of efficient cultures on organizational performance and highlights how pathological personalities may lead to dysfunctional cultures?

Match the following: -Output

A complete understanding of organizational behavior requires only an understanding of the organizational context within which human behavior is acted out.

Which of the following is an informal element of an organization?

Match the following: -Organizational context

From which of the following levels within an organization would the description of the organization as clockworks in which human behavior is logical and rational come?

Management involves the coordination of activities and human resources for the accomplishment of organization goals.

Match the following: -Task

Troubleshooting is an example of .

A federal regulatory agency can be considered part of an organization's:

It is often how we behave in the midst of change that determines whether change will fail or result in success.

The hierarchy of authority or chain of command is an important feature of the informal organization.

The study and management of organizational behavior is primarily an art rather than a science.

is defined as the study of individual behavior and group dynamics in organizations.

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 1: Organizational Behavior and Opportunity

The manufacturing sector .

All of the following are internal behavioral processes except:

The first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination of various administrative and organization systems is:

Match the following: -Reflects an orderly, idealized view of organizational behavior

Skill development is facilitated by structured practice and feedback.

Which of the following statements about total quality is true?

Which of the following disciplines' research focuses on the effects of efficient cultures on organizational performance and highlights how pathological personalities may lead to dysfunctional cultures?

Match the following: -Output

A complete understanding of organizational behavior requires only an understanding of the organizational context within which human behavior is acted out.

Which of the following is an informal element of an organization?

Match the following: -Organizational context

From which of the following levels within an organization would the description of the organization as clockworks in which human behavior is logical and rational come?

Management involves the coordination of activities and human resources for the accomplishment of organization goals.

Match the following: -Task

Troubleshooting is an example of .

A federal regulatory agency can be considered part of an organization's:

It is often how we behave in the midst of change that determines whether change will fail or result in success.

The hierarchy of authority or chain of command is an important feature of the informal organization.

The study and management of organizational behavior is primarily an art rather than a science.

is defined as the study of individual behavior and group dynamics in organizations.

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters