Question 1

The expression of oneself as one performs in work or other roles is known as:

Accepted Answer

A)  task identity. 
B)  job involvement. 
C)  commitment. 
D)  engagement. 
A)  task identity. 
B)  job involvement. 
C)  commitment. 
D)  engagement.

Question 2

Match the following:
-Job satisfaction

Accepted Answer

A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment 
A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment

Question 3

How have the Americans, Germans, and Japanese approached job design in recent years?

Accepted Answer

For many years (decades), Americans have

Question 4

Scientific management places emphasis primarily on:

Accepted Answer

A)  work simplification. 
B)  definition of management authority. 
C)  job variety. 
D)  interpersonal aspects of work design. 
A)  work simplification. 
B)  definition of management authority. 
C)  job variety. 
D)  interpersonal aspects of work design.

Question 5

Match the following:
-Job

Accepted Answer

A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training 
A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training

Question 6

Job enlargement was developed to overcome the problem of:

Accepted Answer

A)  complexity associated with job enrichment. 
B)  ambiguity associated with the Job Characteristics Model. 
C)  boredom associated with overspecialized work. 
D)  uncertainty associated with repeated redesign of jobs. 
A)  complexity associated with job enrichment. 
B)  ambiguity associated with the Job Characteristics Model. 
C)  boredom associated with overspecialized work. 
D)  uncertainty associated with repeated redesign of jobs.

Question 7

Employees may experience technostress when:

Accepted Answer

A)  flextime is used. 
B)  electronic performance monitoring is used. 
C)  job tasks are certain. 
D)  job enrichment is successful. 
A)  flextime is used. 
B)  electronic performance monitoring is used. 
C)  job tasks are certain. 
D)  job enrichment is successful.

Question 8

An organizational position is identified as:

Accepted Answer

A)  an employee's specific work and task activities in an organization. 
B)  a job in relation to other parts of the organization. 
C)  a mental of physical activity that has productive results. 
D)  a sequence of job experiences over time. 
A)  an employee's specific work and task activities in an organization. 
B)  a job in relation to other parts of the organization. 
C)  a mental of physical activity that has productive results. 
D)  a sequence of job experiences over time.

Question 9

Match the following:
-Job rotation

Accepted Answer

A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training 
A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and narrow job scope 
D) Vertical and horizontal job expansion 
E) A job design strategy requiring cross-training

Question 10

A study on task complexity with respect to the social information processing perspective of job design revealed that:

Accepted Answer

A)  objective task complexity must be distinguished from the subjective task complexity experienced by an employee. 
B)  the cognitive information processing capability of an individual determines the objective complexity of a task. 
C)  objective job characteristics are unimportant as motivators. 
D)  the objective estimate of a task difficulty is the most important motivator. 
A)  objective task complexity must be distinguished from the subjective task complexity experienced by an employee. 
B)  the cognitive information processing capability of an individual determines the objective complexity of a task. 
C)  objective job characteristics are unimportant as motivators. 
D)  the objective estimate of a task difficulty is the most important motivator.

Question 11

Match the following:
-Task significance

Accepted Answer

A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization 
A) Completion of whole task 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization

Question 12

The interdisciplinary approach to job design by Michael Campion and Paul Thayer emphasized only the social aspects of the work environment because:

Accepted Answer

A)  social dimensions are too difficult to measure accurately. 
B)  social dimensions have not been able to predict very accurately how individuals respond to job characteristics. 
C)  no one approach can solve all performance problems caused by poorly designed jobs. 
D)  poorly designed jobs need a biological approach and the emphasis on the physical aspect of the job. 
A)  social dimensions are too difficult to measure accurately. 
B)  social dimensions have not been able to predict very accurately how individuals respond to job characteristics. 
C)  no one approach can solve all performance problems caused by poorly designed jobs. 
D)  poorly designed jobs need a biological approach and the emphasis on the physical aspect of the job.

Question 13

Which of the following core job characteristics is most closely associated with job enlargement?

Accepted Answer

A)  Task significance 
B)  Job autonomy 
C)  Task identity 
D)  Skill variety 
A)  Task significance 
B)  Job autonomy 
C)  Task identity 
D)  Skill variety

Question 14

Task significance in the Job Characteristics Model is the degree to which one's job requires completion of a whole task.

Accepted Answer

A) True 
 B)False

Question 15

A job is defined as:

Accepted Answer

A)  a sequence of experiences. 
B)  an activity that has productive results. 
C)  the way a person interprets the value of work. 
D)  a set of specified work and task activities. 
A)  a sequence of experiences. 
B)  an activity that has productive results. 
C)  the way a person interprets the value of work. 
D)  a set of specified work and task activities.

Question 16

Match the following:
-Ergonomics

Accepted Answer

A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment 
A) Measures of core job characteristics 
B) Desire to grow and fully develop one's abilities 
C) Good feeling about one's job 
D) Job importance factors determined in part by social context of job 
E) Study of physical work environment

Question 17

If one were to redesign jobs to increase the health and well-being of one's workforce, which of the following set of job characteristics would be the most beneficial?

Accepted Answer

A)  Increase worker control, job enlargement, and job enrichment 
B)  Reduce worker uncertainty, increase worker control, and job enlargement 
C)  Reduce worker uncertainty, increase worker control, and manage conflict 
D)  Increase pay, reduce worker uncertainty, and job enlargement 
A)  Increase worker control, job enlargement, and job enrichment 
B)  Reduce worker uncertainty, increase worker control, and job enlargement 
C)  Reduce worker uncertainty, increase worker control, and manage conflict 
D)  Increase pay, reduce worker uncertainty, and job enlargement

Question 18

The Japanese place greater importance on a work design strategy that encourages worker control rather than manager control of the workplace.

Accepted Answer

A) True 
 B)False

Question 19

All of the following are important components or approaches to the interdisciplinary approach to job design except:

Accepted Answer

A)  social aspects of the work environment. 
B)  biological aspects of the work environment. 
C)  mechanistic approach. 
D)  motivational approach. 
A)  social aspects of the work environment. 
B)  biological aspects of the work environment. 
C)  mechanistic approach. 
D)  motivational approach.

Question 20

Match the following:
-Flextime

Accepted Answer

A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification 
A) Working at home or from a remote location through a data/communication system 
B) Scheduling 40 hours of work in less than five days 
C) Core work time with variable start and quit time 
D) Two persons working less than full time in the same job but at different times 
E) Job restudy and analysis for purposes of engineering job modification

The expression of oneself as one performs in work or other roles is known as:

Match the following: -Job satisfaction

How have the Americans, Germans, and Japanese approached job design in recent years?

Scientific management places emphasis primarily on:

Match the following: -Job

Job enlargement was developed to overcome the problem of:

Employees may experience technostress when:

An organizational position is identified as:

Match the following: -Job rotation

A study on task complexity with respect to the social information processing perspective of job design revealed that:

Match the following: -Task significance

The interdisciplinary approach to job design by Michael Campion and Paul Thayer emphasized only the social aspects of the work environment because:

Which of the following core job characteristics is most closely associated with job enlargement?

Task significance in the Job Characteristics Model is the degree to which one's job requires completion of a whole task.

A job is defined as:

Match the following: -Ergonomics

If one were to redesign jobs to increase the health and well-being of one's workforce, which of the following set of job characteristics would be the most beneficial?

The Japanese place greater importance on a work design strategy that encourages worker control rather than manager control of the workplace.

All of the following are important components or approaches to the interdisciplinary approach to job design except:

Match the following: -Flextime

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

The expression of oneself as one performs in work or other roles is known as:

Match the following: -Job satisfaction

How have the Americans, Germans, and Japanese approached job design in recent years?

Scientific management places emphasis primarily on:

Match the following: -Job

Job enlargement was developed to overcome the problem of:

Employees may experience technostress when:

An organizational position is identified as:

Match the following: -Job rotation

A study on task complexity with respect to the social information processing perspective of job design revealed that:

Match the following: -Task significance

The interdisciplinary approach to job design by Michael Campion and Paul Thayer emphasized only the social aspects of the work environment because:

Which of the following core job characteristics is most closely associated with job enlargement?

Task significance in the Job Characteristics Model is the degree to which one's job requires completion of a whole task.

A job is defined as:

Match the following: -Ergonomics

If one were to redesign jobs to increase the health and well-being of one's workforce, which of the following set of job characteristics would be the most beneficial?

The Japanese place greater importance on a work design strategy that encourages worker control rather than manager control of the workplace.

All of the following are important components or approaches to the interdisciplinary approach to job design except:

Match the following: -Flextime

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters