Exam 1: What Is Organizational Behavior

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Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.

(Multiple Choice)
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Ethical dilemmas are situations in which employees are required to identify right and wrong conduct.

(True/False)
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Raul is a financial analyst who oversees the daily financial expenditures for a major big box retailer. On a typical day, Raul does not interact with other employees and only meets with his team on Monday afternoons; however, he typically has to run a report at 7:30 am and then a final report at 7:30 pm. Raul and his wife Emily have a 6 month old son and Emily will soon be returning to work thus requiring the couple to engage childcare. To enhance Raul's well-being at work, his manager could ________.

(Multiple Choice)
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Basing managerial decisions on the best available scientific support is called ________.

(Multiple Choice)
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List and describe the three levels of analysis which comprise the OB model.

(Essay)
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Behavior is generally unpredictable, and the systematic study of behavior is a means to making reasonably accurate predictions.

(True/False)
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________ is the study of the impact that individuals, groups, and structure have on behavior within organizations.

(Multiple Choice)
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Conflict and power have been major topics of concern for social psychologists.

(True/False)
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In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion?

(Multiple Choice)
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Group behavior, power, and conflict are central areas of study for ________.

(Multiple Choice)
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Which of the following is not considered a key quality of an employee in a customer-responsive culture?

(Multiple Choice)
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The science of ________ was developed by applying general concepts to a particular situation, person, or group.

(Multiple Choice)
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Jude is a social psychologist. He is working on a concept in social psychology, which is a major study area, and learning how to implement it and how to reduce barriers to its acceptance. Jude is studying the concept of ________.

(Multiple Choice)
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What are the three primary determinants of behavior in organizations?

(Multiple Choice)
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The subject of organizational culture has been most influenced by which behavioral science discipline?

(Multiple Choice)
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The blurring of the line between work and non-work time has created ________.

(Multiple Choice)
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________ allow(s) people to communicate and work together even though they may be thousands of miles apart.

(Multiple Choice)
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Workforce diversity is a topic dealing with how organizations are becoming more homogeneous in terms of gender, race, and ethnicity.

(True/False)
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Which of the following explains the usefulness of the systematic approach to the study of organizational behavior?

(Multiple Choice)
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The common characteristic of manufacturing jobs is that they require substantial interaction with an organization's customers.

(True/False)
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