Question 1

Intuition comes from "gut feelings" about the state of some phenomenon of interest.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is the major challenge to managers in a fully networked organization?

Accepted Answer

A)  eliminating the need for paper communication by relying entirely on e-mail, file transfers, and the like 
B)  retaining team members who can easily move to another employer when demand for their services changes 
C)  managing contract and temporary workers 
D)  maintaining a "virtual office" through the use of computers, interoffice networks, and the Internet 
E)  managing people who work together but are geographically separated 
A)  eliminating the need for paper communication by relying entirely on e-mail, file transfers, and the like 
B)  retaining team members who can easily move to another employer when demand for their services changes 
C)  managing contract and temporary workers 
D)  maintaining a "virtual office" through the use of computers, interoffice networks, and the Internet 
E)  managing people who work together but are geographically separated

Question 3

Today's managers and employees must learn to cope with temporariness, flexibility, spontaneity, and unpredictability.

Accepted Answer

A) True 
 B)False

Question 4

Organizational behavior is essentially the study of "people skills".

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not a reason why business schools have begun to include classes on organizational behavior?

Accepted Answer

A)  to increase manager effectiveness in organizations 
B)  to help organizations attract top quality employees 
C)  to expand organizations' consulting needs 
D)  to improve retention of quality workers 
E)  to help increase organizations' profits 
A)  to increase manager effectiveness in organizations 
B)  to help organizations attract top quality employees 
C)  to expand organizations' consulting needs 
D)  to improve retention of quality workers 
E)  to help increase organizations' profits

Question 6

Most managers and employees today work in a climate best characterized as "temporary." Explain.

Accepted Answer

Globalization, expanded capacity, and ad

Question 7

Balancing work and life demands now surpasses job security as an employee priority.

Accepted Answer

A) True 
 B)False

Question 8

________ is an effect of increasing globalization.

Accepted Answer

A)  More expensive consumer goods 
B)  An increase in manufacturing jobs in developed nations 
C)  An ever increasingly homogeneous workforce 
D)  Shared economic values among all cultures 
E)  Jobs moving to nations with low-cost labor 
A)  More expensive consumer goods 
B)  An increase in manufacturing jobs in developed nations 
C)  An ever increasingly homogeneous workforce 
D)  Shared economic values among all cultures 
E)  Jobs moving to nations with low-cost labor

Question 9

"Big data" has been recently applied to making effective decisions and ________.

Accepted Answer

A)  managing human resources 
B)  creation of surveys 
C)  decreasing online sales 
D)  marketing campaigns 
E)  none of the above 
A)  managing human resources 
B)  creation of surveys 
C)  decreasing online sales 
D)  marketing campaigns 
E)  none of the above

Question 10

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

Accepted Answer

A)  the casual approach is nonsensical, and should be avoided as much as possible 
B)  the systematic approach and the casual approach are one and the same 
C)  laboratory experiments on human behavior often result in unreliable findings 
D)  the casual or common sense approach to reading others can often lead to erroneous predictions 
E)  behavior is unpredictable, hence there is no accurate way to analyze it 
A)  the casual approach is nonsensical, and should be avoided as much as possible 
B)  the systematic approach and the casual approach are one and the same 
C)  laboratory experiments on human behavior often result in unreliable findings 
D)  the casual or common sense approach to reading others can often lead to erroneous predictions 
E)  behavior is unpredictable, hence there is no accurate way to analyze it

Question 11

The use of temporary work groups and employee rotation has reduced the ________ of working in a specific group, as well as the security attached to it.

Accepted Answer

A)  predictability 
B)  spontaneity 
C)  autonomy 
D)  morale 
E)  satisfaction 
A)  predictability 
B)  spontaneity 
C)  autonomy 
D)  morale 
E)  satisfaction

Question 12

Which one of the following is not an example of globalization?

Accepted Answer

A)  After years of lackluster performance, Boeing realized it needed to change its business model. 
B)  McDonald's sells hamburgers in more than 100 countries in six continents. 
C)  All major automobile makers now manufacture cars outside their borders. 
D)  At Finland-based phone maker Nokia's renowned research center in Helsinki, non-Finns now outnumber Finns. 
E)  ExxonMobil, a so-called United States company, reported that less than six percent of their 2011 earnings were from gas and products sales in the United States. 
A)  After years of lackluster performance, Boeing realized it needed to change its business model. 
B)  McDonald's sells hamburgers in more than 100 countries in six continents. 
C)  All major automobile makers now manufacture cars outside their borders. 
D)  At Finland-based phone maker Nokia's renowned research center in Helsinki, non-Finns now outnumber Finns. 
E)  ExxonMobil, a so-called United States company, reported that less than six percent of their 2011 earnings were from gas and products sales in the United States.

Question 13

________ focuses on the study of people in relation to their social environment.

Accepted Answer

A)  Psychology 
B)  Sociology 
C)  Corporate strategy 
D)  Political science 
E)  Operations management 
A)  Psychology 
B)  Sociology 
C)  Corporate strategy 
D)  Political science 
E)  Operations management

Question 14

Which of the following statements is not true about work force diversity?

Accepted Answer

A)  Disability is a category of workforce diversity. 
B)  Managing workforce diversity presents many challenges. 
C)  Workforce diversity focuses on differences within a country. 
D)  Sexual orientation is a part of workforce diversity. 
E)  Workforce diversity is a concern only in the United States. 
A)  Disability is a category of workforce diversity. 
B)  Managing workforce diversity presents many challenges. 
C)  Workforce diversity focuses on differences within a country. 
D)  Sexual orientation is a part of workforce diversity. 
E)  Workforce diversity is a concern only in the United States.

Question 15

Organizational behavior is constructed from all of the following disciplines except ________.

Accepted Answer

A)  physics 
B)  psychology 
C)  anthropology 
D)  sociology 
E)  social psychology 
A)  physics 
B)  psychology 
C)  anthropology 
D)  sociology 
E)  social psychology

Question 16

Describe how one of the sciences that contributes to organizational behavior could be used in EBM. Define the science, some of the science's contributions to OB, and describe a workplace example of how it could be used in EBM.

Accepted Answer

Evidence-based management (EBM) compleme

Question 17

Munwar and Jackson both work as logistics supervisors at a successful restaurant management company. Recently, the manager for District G retired and both Munwar and Jackson have been approached about filling the position. While Munwar was excited about the possible promotion, Jackson was not interested in the position because it would require relocation and travel as well as the supervision of over 200 employees. Jackson's behavior can be explained by ________.

Accepted Answer

A)  sociology 
B)  big data 
C)  organizational behavior 
D)  contingency variables 
E)  interpersonal skills 
A)  sociology 
B)  big data 
C)  organizational behavior 
D)  contingency variables 
E)  interpersonal skills

Question 18

Which of the following problems would an OB study be least likely to focus on?

Accepted Answer

A)  an increase in absenteeism at a certain company 
B)  a fall in productivity in one shift of a manufacturing plant 
C)  a decrease in sales due to growing foreign competition 
D)  an increase in theft by employees at a retail store 
E)  excessive turnover among volunteer workers at a non-profit organization 
A)  an increase in absenteeism at a certain company 
B)  a fall in productivity in one shift of a manufacturing plant 
C)  a decrease in sales due to growing foreign competition 
D)  an increase in theft by employees at a retail store 
E)  excessive turnover among volunteer workers at a non-profit organization

Question 19

Whereas ________ focuses on differences among people from different countries, ________ addresses differences among people within given countries.

Accepted Answer

A)  workforce diversity; globalization 
B)  globalization; workforce diversity 
C)  culture; diversity 
D)  culturalization; workforce diversity 
E)  psychology; social psychology 
A)  workforce diversity; globalization 
B)  globalization; workforce diversity 
C)  culture; diversity 
D)  culturalization; workforce diversity 
E)  psychology; social psychology

Question 20

Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. Nevertheless, it does not mean that OB cannot offer reasonably accurate explanations of human behavior or make valid predictions. It does mean that OB concepts must ________.

Accepted Answer

A)  focus on the reliability and validity of research data 
B)  attempt to establish cause-and-effect relationships 
C)  be consistently applicable across a wide range of situations 
D)  reflect situational, or contingency, conditions 
E)  avoid assumptions 
A)  focus on the reliability and validity of research data 
B)  attempt to establish cause-and-effect relationships 
C)  be consistently applicable across a wide range of situations 
D)  reflect situational, or contingency, conditions 
E)  avoid assumptions

Intuition comes from "gut feelings" about the state of some phenomenon of interest.

Which of the following is the major challenge to managers in a fully networked organization?

Today's managers and employees must learn to cope with temporariness, flexibility, spontaneity, and unpredictability.

Organizational behavior is essentially the study of "people skills".

Which of the following is not a reason why business schools have begun to include classes on organizational behavior?

Most managers and employees today work in a climate best characterized as "temporary." Explain.

Balancing work and life demands now surpasses job security as an employee priority.

________ is an effect of increasing globalization.

"Big data" has been recently applied to making effective decisions and ________.

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

The use of temporary work groups and employee rotation has reduced the ________ of working in a specific group, as well as the security attached to it.

Which one of the following is not an example of globalization?

________ focuses on the study of people in relation to their social environment.

Which of the following statements is not true about work force diversity?

Organizational behavior is constructed from all of the following disciplines except ________.

Describe how one of the sciences that contributes to organizational behavior could be used in EBM. Define the science, some of the science's contributions to OB, and describe a workplace example of how it could be used in EBM.

Which of the following problems would an OB study be least likely to focus on?

Whereas focuses on differences among people from different countries, addresses differences among people within given countries.

Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. Nevertheless, it does not mean that OB cannot offer reasonably accurate explanations of human behavior or make valid predictions. It does mean that OB concepts must ________.

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 1: What Is Organizational Behavior

Intuition comes from "gut feelings" about the state of some phenomenon of interest.

Which of the following is the major challenge to managers in a fully networked organization?

Today's managers and employees must learn to cope with temporariness, flexibility, spontaneity, and unpredictability.

Organizational behavior is essentially the study of "people skills".

Which of the following is not a reason why business schools have begun to include classes on organizational behavior?

Most managers and employees today work in a climate best characterized as "temporary." Explain.

Balancing work and life demands now surpasses job security as an employee priority.

________ is an effect of increasing globalization.

"Big data" has been recently applied to making effective decisions and ________.

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

The use of temporary work groups and employee rotation has reduced the ________ of working in a specific group, as well as the security attached to it.

Which one of the following is not an example of globalization?

________ focuses on the study of people in relation to their social environment.

Which of the following statements is not true about work force diversity?

Organizational behavior is constructed from all of the following disciplines except ________.

Describe how one of the sciences that contributes to organizational behavior could be used in EBM. Define the science, some of the science's contributions to OB, and describe a workplace example of how it could be used in EBM.

Which of the following problems would an OB study be least likely to focus on?

Whereas ________ focuses on differences among people from different countries, ________ addresses differences among people within given countries.

Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. Nevertheless, it does not mean that OB cannot offer reasonably accurate explanations of human behavior or make valid predictions. It does mean that OB concepts must ________.

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Whereas focuses on differences among people from different countries, addresses differences among people within given countries.