Exam 10: Accountability and Workplace Relationships

While working, using your electronic communication devices as a distraction will be viewed as unprofessional.

Participation in a Wiki is a form of teamwork.

An electronic image is also known as e-dentity.

Most employers provide common technological tools:

If your electronic communication device use is not relevant to the business activity you should:

When leaving a voice message, talk fast to get your entire message completed.

Non-business-related messages:

When leaving a voice message, it is not important to restate your phone number because there is limited time to leave a message.

It is appropriate to send emoticons at work:

Phone calls should be brief unless

When you are in doubt about whether it is appropriate to utilize a communication tool:

At work a phone call should be answered on the

Do not eat or tend to personal matters when talking on the phone.

The most common form of internal and external electronic communications in the workplace is:

Common portable communication devices include:

When sending an email, it is appropriate to leave the subject line blank:

A video conference should be treated the same as a face-to-face meeting.

Ignoring an e-mail message is rude and communicates to the sender that you do not care.

The more we are connected technologically, the greater the opportunity for:

Positive e-mail habits include: