Question 1

Which of the following is an example of communication?

Accepted Answer

A)  Television 
B)  Gossiping 
C)  Someone crossing his legs 
D)  A frown 
E)  All of these choices 
A)  Television 
B)  Gossiping 
C)  Someone crossing his legs 
D)  A frown 
E)  All of these choices

Question 2

As a general rule,when the message to be communicated is personal,nonroutine,and brief,the preferred method of communication is ____________________.

Accepted Answer

The answer of As a general rule,when the message to...

Question 3

Which of the following is an example of body language?

Accepted Answer

A)  The speed at which we speak 
B)  Eye contact 
C)  Our style of dress 
D)  Hand gestures 
E)  All of these choices 
A)  The speed at which we speak 
B)  Eye contact 
C)  Our style of dress 
D)  Hand gestures 
E)  All of these choices

Question 4

The use of ____________________ communication at the expense of face-to-face meetings and conversations makes it hard to build a strong culture,develop solid working relationships,and create a mutually supportive atmosphere of trust and cooperativeness.

Accepted Answer

The answer of The use of ____________________ communication at the...

Question 5

Being a good listener requires that the individual concentrate,be patient,ask questions,and not interrupt.

Accepted Answer

A) True 
 B)False

Question 6

Blogs can function much like face-to-face grapevines to communicate information that's suppressed elsewhere.

Accepted Answer

A) True 
 B)False

Question 7

The person who transmits the message is the

Accepted Answer

A)  receiver. 
B)  sender. 
C)  messenger. 
D)  translator. 
E)  boss. 
A)  receiver. 
B)  sender. 
C)  messenger. 
D)  translator. 
E)  boss.

Question 8

To which of the following management functions does communicating directly relate?

Accepted Answer

A)  Controlling 
B)  Planning 
C)  Leading 
D)  Organizing 
E)  All of these choices 
A)  Controlling 
B)  Planning 
C)  Leading 
D)  Organizing 
E)  All of these choices

Question 9

Match the following.You may use a response once,more than once,or not at all.
-Reluctance to communicate

Accepted Answer

A) Individual barriers 
B) Organizational barriers 
A) Individual barriers 
B) Organizational barriers

Question 10

People who support one another and who work well together can accomplish much more than people who do not do these things.These strong relationships produce

Accepted Answer

A)  synergy. 
B)  entropy. 
C)  subsystem failure. 
D)  open systems reactivity. 
E)  closed systems thinking. 
A)  synergy. 
B)  entropy. 
C)  subsystem failure. 
D)  open systems reactivity. 
E)  closed systems thinking.

Question 11

Manish is planning a party.He invites eleven people.What type of network would be most effective?

Accepted Answer

A)  Chain 
B)  Y 
C)  Circle 
D)  All-channel 
E)  Wheel 
A)  Chain 
B)  Y 
C)  Circle 
D)  All-channel 
E)  Wheel

Question 12

Interpersonal communication

Accepted Answer

A)  can be written. 
B)  can be oral. 
C)  is affected by noise. 
D)  occurs between people. 
E)  All of these choices 
A)  can be written. 
B)  can be oral. 
C)  is affected by noise. 
D)  occurs between people. 
E)  All of these choices

Question 13

A(n)____________________ is the pattern through which the members of a group or team communicate.

Accepted Answer

communicat

Question 14

Good interpersonal relations throughout an organization can be a source of synergy.

Accepted Answer

A) True 
 B)False

Question 15

Many perspectives on ____________________ suggest that people have social needs.

Accepted Answer

The answer of Many perspectives on ____________________ suggest that people...

Question 16

Which of the following statements describes an advantage of oral communication?

Accepted Answer

A)  Clarity 
B)  Accuracy 
C)  Avoids problems associated with noise 
D)  Ample time available to introduce new information 
E)  Promotes prompt feedback and interchange 
A)  Clarity 
B)  Accuracy 
C)  Avoids problems associated with noise 
D)  Ample time available to introduce new information 
E)  Promotes prompt feedback and interchange

Question 17

Interpersonal relations,communication,and group processes are a pervasive part of all organizations and a vital part of all managerial activities.

Accepted Answer

A) True 
 B)False

Question 18

The two most commonly occurring grapevines are

Accepted Answer

A)  wheel and chain. 
B)  cluster and gossip. 
C)  all-channel and circle. 
D)  Y and circle. 
E)  wheel and all-channel. 
A)  wheel and chain. 
B)  cluster and gossip. 
C)  all-channel and circle. 
D)  Y and circle. 
E)  wheel and all-channel.

Question 19

Which of the following statements does NOT describe an effect that telecommuting has on organizations and the people in them?

Accepted Answer

A)  People have a difficult time developing solid working relationships with others in the organization. 
B)  People keep up with the advancements in their field because they have more time for study. 
C)  People tend to drop out of the organizational grapevine and thus lose touch with the informal organization. 
D)  People tend to be victimized by organizational politics because they are not present to defend themselves. 
E)  Organization cultures tend to be weaker than they are when everyone is working on site. 
A)  People have a difficult time developing solid working relationships with others in the organization. 
B)  People keep up with the advancements in their field because they have more time for study. 
C)  People tend to drop out of the organizational grapevine and thus lose touch with the informal organization. 
D)  People tend to be victimized by organizational politics because they are not present to defend themselves. 
E)  Organization cultures tend to be weaker than they are when everyone is working on site.

Question 20

Pam said to her teenage daughter,Kennedy,"I knew you could do it." Pam thought she was expressing,'I believe in you and want to support you in your effort.' Kennedy heard,'I know all about you and have you figured out.You can't surprise me.' This is an example of

Accepted Answer

A)  noise. 
B)  effective communication. 
C)  ineffective communication. 
D)  semantics. 
E)  encoding. 
A)  noise. 
B)  effective communication. 
C)  ineffective communication. 
D)  semantics. 
E)  encoding.

Which of the following is an example of communication?

As a general rule,when the message to be communicated is personal,nonroutine,and brief,the preferred method of communication is ____________________.

Which of the following is an example of body language?

The use of ____________________ communication at the expense of face-to-face meetings and conversations makes it hard to build a strong culture,develop solid working relationships,and create a mutually supportive atmosphere of trust and cooperativeness.

Being a good listener requires that the individual concentrate,be patient,ask questions,and not interrupt.

Blogs can function much like face-to-face grapevines to communicate information that's suppressed elsewhere.

The person who transmits the message is the

To which of the following management functions does communicating directly relate?

Match the following.You may use a response once,more than once,or not at all. -Reluctance to communicate

People who support one another and who work well together can accomplish much more than people who do not do these things.These strong relationships produce

Manish is planning a party.He invites eleven people.What type of network would be most effective?

Interpersonal communication

A(n)____________________ is the pattern through which the members of a group or team communicate.

Good interpersonal relations throughout an organization can be a source of synergy.

Many perspectives on ____________________ suggest that people have social needs.

Which of the following statements describes an advantage of oral communication?

Interpersonal relations,communication,and group processes are a pervasive part of all organizations and a vital part of all managerial activities.

The two most commonly occurring grapevines are

Which of the following statements does NOT describe an effect that telecommuting has on organizations and the people in them?

Pam said to her teenage daughter,Kennedy,"I knew you could do it." Pam thought she was expressing,'I believe in you and want to support you in your effort.' Kennedy heard,'I know all about you and have you figured out.You can't surprise me.' This is an example of

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 17: Managing Interpersonal Relations and Communication

Which of the following is an example of communication?

As a general rule,when the message to be communicated is personal,nonroutine,and brief,the preferred method of communication is ____________________.

Which of the following is an example of body language?

The use of ____________________ communication at the expense of face-to-face meetings and conversations makes it hard to build a strong culture,develop solid working relationships,and create a mutually supportive atmosphere of trust and cooperativeness.

Being a good listener requires that the individual concentrate,be patient,ask questions,and not interrupt.

Blogs can function much like face-to-face grapevines to communicate information that's suppressed elsewhere.

The person who transmits the message is the

To which of the following management functions does communicating directly relate?

Match the following.You may use a response once,more than once,or not at all. -Reluctance to communicate

People who support one another and who work well together can accomplish much more than people who do not do these things.These strong relationships produce

Manish is planning a party.He invites eleven people.What type of network would be most effective?

Interpersonal communication

A(n)____________________ is the pattern through which the members of a group or team communicate.

Good interpersonal relations throughout an organization can be a source of synergy.

Many perspectives on ____________________ suggest that people have social needs.

Which of the following statements describes an advantage of oral communication?

Interpersonal relations,communication,and group processes are a pervasive part of all organizations and a vital part of all managerial activities.

The two most commonly occurring grapevines are

Which of the following statements does NOT describe an effect that telecommuting has on organizations and the people in them?

Pam said to her teenage daughter,Kennedy,"I knew you could do it." Pam thought she was expressing,'I believe in you and want to support you in your effort.' Kennedy heard,'I know all about you and have you figured out.You can't surprise me.' This is an example of

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters