Exam 15: Managing Employee Motivation and Performance

Gerald is about to cook dinner and discovers he is missing an ingredient.He can switch to a new recipe,substitute an ingredient,or create something completely new.He is currently in which step of the motivation process?

Describe your performance on a recent assignment in terms of motivation,ability,and work environment.What enhanced your performance?

Empowerment is more comprehensive than participation.

Which of the following schedules of reinforcement are time-based schedules?

Way is teaching himself to play the trombone.He is improving his

Describe a situation where you felt unjustly treated.Use equity theory to analyze your feelings and actions.

Many high school administrators have been concerned about the attention given athletes and the fact that students who are high academic achievers have been ignored.As a result,some high schools have instituted a Renaissance Program.With this program,students are rewarded for good grades with close parking,free tickets to sporting events,free meals,and coupons from community businesses.Students who were not athletes are motivated to succeed.Renaissance Programs use

Goal commitment is the extent to which a goal is challenging and requires effort.

According to the ERG theory of motivation

Most managers are not directly involved with meeting an employees need for self-actualization.However,if the work involves the employees faith and helping others,the need is more likely to be met.

Research has shown that people with a strong need for ____ are likely to be superior performers,have good attendance records,and occupy supervisory positions.

One step in behavior modification is to determine what rewards subordinates desire most and to tie those desired rewards to desired performance.If participants ignore the unwanted behavior,then the behavior modification is centered around

Leo showed up late for a meeting.His boss ignored it.She was using

Ellen claims her job is so easy she goes to work to relax after a busy weekend.She says she'll never retire.Using Herzberg's theory of motivation

Briefly describe the fundamental premise of reinforcement theory and the four methods for influencing behavior using reinforcement theory.

____________________ theory has what has been called a frustration-regression element.

A manager who provides reinforcement on a periodic basis,regardless of performance,is using a ____ schedule.

Many schools think selecting a student for the gifted and talented program is

Special Exercises The following matching questions have to do with the use of motivation by the management of a fast-food restaurant.Match the following.You may use a response once,more than once,or not at all. -The counter worker is promoted based on speed with which customers are served.

Sexual harassment policies and laws spell out the consequences for violation of the rules.What kind of reinforcement procedure is this?