Question 1

Use expanded goal-setting theory to describe how you will go about getting employment after graduation.

Accepted Answer

Expanded goal-setting theory can be appl

Question 2

Practicing one's faith is part of meeting ____ and ____ needs.

Accepted Answer

A)  growth,relatedness 
B)  existence,growth 
C)  security and esteem 
D)  relatedness,existence 
E)  physiology and belongingness 
A)  growth,relatedness 
B)  existence,growth 
C)  security and esteem 
D)  relatedness,existence 
E)  physiology and belongingness

Question 3

You hear one of your subordinates say,"I really like my boss,the people we work with are great,and the pay is as good as you can expect,but I just can't get excited about coming to work in the morning." Which of the following theorists would say,"I told you so."?

Accepted Answer

A)  Maslow 
B)  Herzberg 
C)  McClelland 
D)  Adams 
E)  Fayol 
A)  Maslow 
B)  Herzberg 
C)  McClelland 
D)  Adams 
E)  Fayol

Question 4

____________________ perspectives on motivation deal with the first part of the motivation process - needs and need deficiencies.

Accepted Answer

The answer of ____________________ perspectives on motivation deal with the...

Question 5

Both positive reinforcement and avoidance ____________________ the likelihood that a behavior will be repeated.

Accepted Answer

The answer of Both positive reinforcement and avoidance ____________________ the...

Question 6

Special Exercises
The following matching questions have to do with the use of motivation by the management of a fast-food restaurant.Match the following.You may use a response once,more than once,or not at all.
-The employee who arrives on the day shift last has to clean the fryer.Molly always makes sure she is early because she hates that job.

Accepted Answer

A) Merit pay 
B) Motivation factor 
C) Low valence 
D) Incentive pay 
E) Empowerment
F)Punishment
G)Variable interval positive reinforcement
H)Avoidance
I)Extinction
J)Maslow's belongingness need
K)Maslow's esteem need
L)Hygiene factor 
A) Merit pay 
B) Motivation factor 
C) Low valence 
D) Incentive pay 
E) Empowerment
F)Punishment
G)Variable interval positive reinforcement
H)Avoidance
I)Extinction
J)Maslow's belongingness need
K)Maslow's esteem need
L)Hygiene factor

Question 7

The two methods of increasing the frequency of a behavior are positive reinforcement and extinction.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements about the need for power is FALSE?

Accepted Answer

A)  People with high power needs tend to be high performers. 
B)  People with high power needs tend to have good attendance records. 
C)  Most supervisors do not have a high need for power. 
D)  More successful managers have higher power needs than do less successful managers. 
E)  The need for power is the desire to be influential and to control one's environment. 
A)  People with high power needs tend to be high performers. 
B)  People with high power needs tend to have good attendance records. 
C)  Most supervisors do not have a high need for power. 
D)  More successful managers have higher power needs than do less successful managers. 
E)  The need for power is the desire to be influential and to control one's environment.

Question 9

Emergency medical technicians work 48 hour shifts every seven days.They use a compressed work schedule.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements does NOT describe a common characteristic of people with a high need for achievement?

Accepted Answer

A)  They want immediate feedback. 
B)  They assume personal responsibility. 
C)  They set realistic goals. 
D)  They are often preoccupied with their task. 
E)  They make up one quarter of the U.S.population 
A)  They want immediate feedback. 
B)  They assume personal responsibility. 
C)  They set realistic goals. 
D)  They are often preoccupied with their task. 
E)  They make up one quarter of the U.S.population

Question 11

Raj sells office-management software to people in the medical profession.His sales manager has advised Raj that one of his goals this year should be to increase the time he spends on after-the-sale service.Once Raj has sold the software,the customer buys upgrades from the manufacturer and will never again buy from Raj.Raj sees after-the-sale service as time that could better spent selling to other customers.In terms of the goal-setting theory,the likelihood that Raj will achieve his sales manager's goal is low due to a lack of goal

Accepted Answer

A)  consistency and uniformity. 
B)  congruity and consistency. 
C)  acceptance and commitment. 
D)  difficulty and acceptance. 
E)  conformity and flexibility. 
A)  consistency and uniformity. 
B)  congruity and consistency. 
C)  acceptance and commitment. 
D)  difficulty and acceptance. 
E)  conformity and flexibility.

Question 12

Match the following.You may use a response once,more than once,or not at all.
-Allena is in serious debt.She is distracted and worried at work.

Accepted Answer

A) Physiological needs 
B) Security needs 
C) Belongingness needs 
D) Esteem needs 
E) Self-actualization needs
F)Power needs 
A) Physiological needs 
B) Security needs 
C) Belongingness needs 
D) Esteem needs 
E) Self-actualization needs
F)Power needs

Question 13

Reinforcement perspectives explain the role of rewards that cause behavior to change or remain the same over time.

Accepted Answer

A) True 
 B)False

Question 14

Bernard Madoff is a psychopath who stole money from friends,family,and acquaintances in the largest Ponzi scheme to date.Describe his behavior in terms of expectancy theory.

Accepted Answer

In terms of expectancy theory, Bernard M

Question 15

The most basic method of managing employee motivation is

Accepted Answer

A)  job design. 
B)  labor relations. 
C)  the reward system. 
D)  job classification. 
E)  recruiting and selection. 
A)  job design. 
B)  labor relations. 
C)  the reward system. 
D)  job classification. 
E)  recruiting and selection.

Question 16

The method for applying the basic elements of reinforcement theory in an organizational setting is called behavior modification.

Accepted Answer

A) True 
 B)False

Question 17

Match the following.You may use a response once,more than once,or not at all.
-If regulators see our improvement,my job will be a lot easier.

Accepted Answer

A) Goal specificity 
B) Goal difficulty 
C) Goal commitment 
D) Goal acceptance 
A) Goal specificity 
B) Goal difficulty 
C) Goal commitment 
D) Goal acceptance

Question 18

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Accepted Answer

A) True 
 B)False

Question 19

Catching someone being good and then praising them is an example of

Accepted Answer

A)  positive reinforcement. 
B)  avoidance. 
C)  extinction. 
D)  punishment. 
E)  restitution. 
A)  positive reinforcement. 
B)  avoidance. 
C)  extinction. 
D)  punishment. 
E)  restitution.

Question 20

Brittany compares her salary to Neal's and finds that her salary is higher than his.According to equity theory,Brittany should

Accepted Answer

A)  remember to compare her inputs to Neal's. 
B)  be motivated,because she makes more money. 
C)  be unmotivated,because she is being rewarded too highly. 
D)  be motivated,because Neal is not valued by the firm as much as she is. 
E)  None of these choices. 
A)  remember to compare her inputs to Neal's. 
B)  be motivated,because she makes more money. 
C)  be unmotivated,because she is being rewarded too highly. 
D)  be motivated,because Neal is not valued by the firm as much as she is. 
E)  None of these choices.

Use expanded goal-setting theory to describe how you will go about getting employment after graduation.

Practicing one's faith is part of meeting and needs.

You hear one of your subordinates say,"I really like my boss,the people we work with are great,and the pay is as good as you can expect,but I just can't get excited about coming to work in the morning." Which of the following theorists would say,"I told you so."?

____________________ perspectives on motivation deal with the first part of the motivation process - needs and need deficiencies.

Both positive reinforcement and avoidance ____________________ the likelihood that a behavior will be repeated.

The two methods of increasing the frequency of a behavior are positive reinforcement and extinction.

Which of the following statements about the need for power is FALSE?

Emergency medical technicians work 48 hour shifts every seven days.They use a compressed work schedule.

Which of the following statements does NOT describe a common characteristic of people with a high need for achievement?

Match the following.You may use a response once,more than once,or not at all. -Allena is in serious debt.She is distracted and worried at work.

Reinforcement perspectives explain the role of rewards that cause behavior to change or remain the same over time.

Bernard Madoff is a psychopath who stole money from friends,family,and acquaintances in the largest Ponzi scheme to date.Describe his behavior in terms of expectancy theory.

The most basic method of managing employee motivation is

The method for applying the basic elements of reinforcement theory in an organizational setting is called behavior modification.

Match the following.You may use a response once,more than once,or not at all. -If regulators see our improvement,my job will be a lot easier.

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Catching someone being good and then praising them is an example of

Brittany compares her salary to Neal's and finds that her salary is higher than his.According to equity theory,Brittany should

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 15: Managing Employee Motivation and Performance

Use expanded goal-setting theory to describe how you will go about getting employment after graduation.

Practicing one's faith is part of meeting ____ and ____ needs.

You hear one of your subordinates say,"I really like my boss,the people we work with are great,and the pay is as good as you can expect,but I just can't get excited about coming to work in the morning." Which of the following theorists would say,"I told you so."?

____________________ perspectives on motivation deal with the first part of the motivation process - needs and need deficiencies.

Both positive reinforcement and avoidance ____________________ the likelihood that a behavior will be repeated.

The two methods of increasing the frequency of a behavior are positive reinforcement and extinction.

Which of the following statements about the need for power is FALSE?

Emergency medical technicians work 48 hour shifts every seven days.They use a compressed work schedule.

Which of the following statements does NOT describe a common characteristic of people with a high need for achievement?

Match the following.You may use a response once,more than once,or not at all. -Allena is in serious debt.She is distracted and worried at work.

Reinforcement perspectives explain the role of rewards that cause behavior to change or remain the same over time.

Bernard Madoff is a psychopath who stole money from friends,family,and acquaintances in the largest Ponzi scheme to date.Describe his behavior in terms of expectancy theory.

The most basic method of managing employee motivation is

The method for applying the basic elements of reinforcement theory in an organizational setting is called behavior modification.

Match the following.You may use a response once,more than once,or not at all. -If regulators see our improvement,my job will be a lot easier.

An advantage of merit pay over incentive pay is that merit pay is typically a one-shot reward that does not accumulate by adding to base salary.

Catching someone being good and then praising them is an example of

Brittany compares her salary to Neal's and finds that her salary is higher than his.According to equity theory,Brittany should

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Practicing one's faith is part of meeting and needs.