Question 1

The two-factor theory of motivation notes that the factors influencing the satisfaction continuum are related specifically to the

Accepted Answer

A)  ​job rotation. 
B)  ​job variety. 
C)  ​work enlargement. 
D)  ​work environment. 
E)  ​work content. 
A)  ​job rotation. 
B)  ​job variety. 
C)  ​work enlargement. 
D)  ​work environment. 
E)  ​work content.

Question 2

Which of the following forms of incentive pay programs would most likely lead to irreversible increases in employee compensation over the years?

Accepted Answer

A)  Profit sharing 
B)  Lump-sum bonuses 
C)  Piece-rate pay systems 
D)  Merit-pay systems 
E)  Gain sharing 
A)  Profit sharing 
B)  Lump-sum bonuses 
C)  Piece-rate pay systems 
D)  Merit-pay systems 
E)  Gain sharing

Question 3

To make successful use of the equity theory,managers must remember that

Accepted Answer

A)  over rewarded employees perform best. 
B)  under rewarded employees perform best. 
C)  for rewards to motivate employees,employees must perceive them as being fair. 
D)  employees must consider their inputs equal to the inputs of their comparison other. 
E)  employees must consider their outcomes equal to the outcomes of their comparison other. 
A)  over rewarded employees perform best. 
B)  under rewarded employees perform best. 
C)  for rewards to motivate employees,employees must perceive them as being fair. 
D)  employees must consider their inputs equal to the inputs of their comparison other. 
E)  employees must consider their outcomes equal to the outcomes of their comparison other.

Question 4

According to the ____ theory,people will repeat those behaviors that bring desirable consequences and avoid those that fail to bring desirable consequences or that bring aversive consequences.

Accepted Answer

A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  reinforcement 
A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  reinforcement

Question 5

The desire for human companionship is the ____________________ need.

Accepted Answer

The answer of The desire for human companionship is the...

Question 6

Stock options granted only to the top performers provide an incentive for the behavior to continue and for others to aspire to that level.This is an example of

Accepted Answer

A)  positive reinforcement. 
B)  extinction. 
C)  avoidance. 
D)  retribution. 
E)  denial. 
A)  positive reinforcement. 
B)  extinction. 
C)  avoidance. 
D)  retribution. 
E)  denial.

Question 7

Abraham Maslow was a traditionalist.

Accepted Answer

A) True 
 B)False

Question 8

Research has found that people from different cultures are likely to have different need categories and hierarchies.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an example of a positive reinforcer?

Accepted Answer

A)  Praise 
B)  A pay raise 
C)  A promotion 
D)  A plaque 
E)  All of these choices 
A)  Praise 
B)  A pay raise 
C)  A promotion 
D)  A plaque 
E)  All of these choices

Question 10

Which of the following has NOT been identified as a major characteristic of a well-designed organizational reward system?

Accepted Answer

A)  Rewards must meet the needs of individuals. 
B)  Rewards must compare favorably with those offered by other organizations. 
C)  Rewards must be tied to experience with the organization. 
D)  Distribution of rewards must be viewed as equitable. 
E)  The system must recognize differences in needs and the means by which people choose to satisfy them. 
A)  Rewards must meet the needs of individuals. 
B)  Rewards must compare favorably with those offered by other organizations. 
C)  Rewards must be tied to experience with the organization. 
D)  Distribution of rewards must be viewed as equitable. 
E)  The system must recognize differences in needs and the means by which people choose to satisfy them.

Question 11

Some people get addicted to gambling after the first "rush" they feel from a win.Use expectancy theory to explain the errors in their thinking.

Accepted Answer

Expectancy theory suggests that individu

Question 12

Expectancy theory and equity theory both look at motivation from the ____________________ perspective.

Accepted Answer

The answer of Expectancy theory and equity theory both look...

Question 13

On any given day,an employee may choose to work as hard as possible,work just hard enough to avoid a reprimand,or do as little as possible.These are examples of ____________________.

Accepted Answer

The answer of On any given day,an employee may choose...

Question 14

Elena is a sales representative for Verizon.She gets paid a base salary plus a percentage of sales.Her pay is determined by a

Accepted Answer

A)  merit pay. 
B)  job-rate pay. 
C)  lump-sum bonus. 
D)  salary. 
E)  sales commission. 
A)  merit pay. 
B)  job-rate pay. 
C)  lump-sum bonus. 
D)  salary. 
E)  sales commission.

Question 15

Which historical approach to motivation is based on scientific management and takes an economic incentive approach to motivation?

Accepted Answer

A)  Traditional 
B)  Human relations 
C)  Human resources 
D)  Content 
E)  Process 
A)  Traditional 
B)  Human relations 
C)  Human resources 
D)  Content 
E)  Process

Question 16

The desire to accomplish a goal or task is the ____________________ need.

Accepted Answer

The answer of The desire to accomplish a goal or...

Question 17

When a company hires a CEO from the outside,she often will bring with her some trusted and valued employees.This helps her meet her _____ need right away.

Accepted Answer

A)  achievement. 
B)  affiliation. 
C)  self-actualization. 
D)  security. 
E)  esteem. 
A)  achievement. 
B)  affiliation. 
C)  self-actualization. 
D)  security. 
E)  esteem.

Question 18

Special Exercises
The following matching questions have to do with the use of motivation by the management of a fast-food restaurant.Match the following.You may use a response once,more than once,or not at all.
-When there are no customers,management allows employees to interact and build on their friendships with each other.

Accepted Answer

A) Merit pay 
B) Motivation factor 
C) Low valence 
D) Incentive pay 
E) Empowerment
F)Punishment
G)Variable interval positive reinforcement
H)Avoidance
I)Extinction
J)Maslow's belongingness need
K)Maslow's esteem need
L)Hygiene factor 
A) Merit pay 
B) Motivation factor 
C) Low valence 
D) Incentive pay 
E) Empowerment
F)Punishment
G)Variable interval positive reinforcement
H)Avoidance
I)Extinction
J)Maslow's belongingness need
K)Maslow's esteem need
L)Hygiene factor

The two-factor theory of motivation notes that the factors influencing the satisfaction continuum are related specifically to the

Which of the following forms of incentive pay programs would most likely lead to irreversible increases in employee compensation over the years?

To make successful use of the equity theory,managers must remember that

According to the ____ theory,people will repeat those behaviors that bring desirable consequences and avoid those that fail to bring desirable consequences or that bring aversive consequences.

The desire for human companionship is the ____________________ need.

Stock options granted only to the top performers provide an incentive for the behavior to continue and for others to aspire to that level.This is an example of

Abraham Maslow was a traditionalist.

Research has found that people from different cultures are likely to have different need categories and hierarchies.

Which of the following is an example of a positive reinforcer?

Which of the following has NOT been identified as a major characteristic of a well-designed organizational reward system?

Some people get addicted to gambling after the first "rush" they feel from a win.Use expectancy theory to explain the errors in their thinking.

Expectancy theory and equity theory both look at motivation from the ____________________ perspective.

On any given day,an employee may choose to work as hard as possible,work just hard enough to avoid a reprimand,or do as little as possible.These are examples of ____________________.

Elena is a sales representative for Verizon.She gets paid a base salary plus a percentage of sales.Her pay is determined by a

Which historical approach to motivation is based on scientific management and takes an economic incentive approach to motivation?

The desire to accomplish a goal or task is the ____________________ need.

When a company hires a CEO from the outside,she often will bring with her some trusted and valued employees.This helps her meet her _____ need right away.

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 15: Managing Employee Motivation and Performance

The two-factor theory of motivation notes that the factors influencing the satisfaction continuum are related specifically to the

Which of the following forms of incentive pay programs would most likely lead to irreversible increases in employee compensation over the years?

To make successful use of the equity theory,managers must remember that

According to the ____ theory,people will repeat those behaviors that bring desirable consequences and avoid those that fail to bring desirable consequences or that bring aversive consequences.

The desire for human companionship is the ____________________ need.

Stock options granted only to the top performers provide an incentive for the behavior to continue and for others to aspire to that level.This is an example of

Abraham Maslow was a traditionalist.

Research has found that people from different cultures are likely to have different need categories and hierarchies.

Which of the following is an example of a positive reinforcer?

Which of the following has NOT been identified as a major characteristic of a well-designed organizational reward system?

Some people get addicted to gambling after the first "rush" they feel from a win.Use expectancy theory to explain the errors in their thinking.

Expectancy theory and equity theory both look at motivation from the ____________________ perspective.

On any given day,an employee may choose to work as hard as possible,work just hard enough to avoid a reprimand,or do as little as possible.These are examples of ____________________.

Elena is a sales representative for Verizon.She gets paid a base salary plus a percentage of sales.Her pay is determined by a

Which historical approach to motivation is based on scientific management and takes an economic incentive approach to motivation?

The desire to accomplish a goal or task is the ____________________ need.

When a company hires a CEO from the outside,she often will bring with her some trusted and valued employees.This helps her meet her _____ need right away.

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters