Exam 12: Managers and Communication

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Alec is hired as a senior analyst at Tech Research Institute and is assigned to a project with four other researchers.He soon realizes that two of his teammates do not see eye to eye on many issues.Far from being solved,the situation escalates over the next couple of months.This bothers Alec a great deal because he is expected to coordinate his work with them.He decides to speak to his manager about the problem and seek his advice.In this example,communication is being used ________.

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When a manager asks an employee to complete a task,he or she is communicating ________.

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Formal communication refers to communication that follows the official chain of command or is part of the communication required to do one's job.

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The receiver translates a sender's message into meaning through a process called ________.

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Global business communications will not be able to rely on technology because of language barriers across cultures.

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Filtering is the manipulation of information to make it appear more favourable to the receiver.

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