Question 1

The final step in Kurt Lewin's change model is moving.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is a similarity between internal and external change agents in an organization?​

Accepted Answer

A) ​Both are preferred by employees for their impartiality. 
B) ​Both know everything about the organization's culture and history. 
C) ​Both try to bring an outsider's objective view to the organization. 
D) ​Both specialize in adaptability as a key skill. 
A) ​Both are preferred by employees for their impartiality. 
B) ​Both know everything about the organization's culture and history. 
C) ​Both try to bring an outsider's objective view to the organization. 
D) ​Both specialize in adaptability as a key skill.

Question 3

Management by objectives, team building, and survey feedback are _____ techniques for organization development Intervention.​

Accepted Answer

A) ​group-focused 
B) ​individual-focused 
C) ​diagnostic 
D) ​quantitative 
A) ​group-focused 
B) ​individual-focused 
C) ​diagnostic 
D) ​quantitative

Question 4

Discuss how health promotion programs are used for organization development intervention.​

Accepted Answer

Answers will vary.?As organizations have

Question 5

Which of the following is true of external change agents?​

Accepted Answer

A) ​They know about the organization's history and culture. 
B) ​They are not preferred by employees because of their partiality. 
C) ​They have no power in directing changes. 
D) ​They bring an outsider's objective view to the organization. 
A) ​They know about the organization's history and culture. 
B) ​They are not preferred by employees because of their partiality. 
C) ​They have no power in directing changes. 
D) ​They bring an outsider's objective view to the organization.

Question 6

Which of the following methods can be used for gathering data in each stage of Harry Levinson's diagnostic analysis?​

Accepted Answer

A) ​Action learning 
B) ​Archival record 
C) ​Process consultation 
D) ​Job redesign 
A) ​Action learning 
B) ​Archival record 
C) ​Process consultation 
D) ​Job redesign

Question 7

Emerald Inc.sponsors a corporate outing for its employees annually wherein employees participate in activities such as scavenger hunts and laser tag.This scenario illustrates that Emerald Inc.is using outdoor challenges to:​

Accepted Answer

A) ​improve leadership skills. 
B) ​improve team building. 
C) ​obtain feedback. 
D) ​improve role negotiation skills. 
A) ​improve leadership skills. 
B) ​improve team building. 
C) ​obtain feedback. 
D) ​improve role negotiation skills.

Question 8

Which of the following statements is true of action learning?​

Accepted Answer

A) ​In action learning, leaders take on familiar problems or unfamiliar problems in familiar settings. 
B) ​In action learning, leaders meet annually in large groups. 
C) ​The outcome of action learning is that leaders learn about themselves through the challenges of their comrades. 
D) ​Techniques that provide action learning for participants are executive coaching, role negotiation, and job redesign. 
A) ​In action learning, leaders take on familiar problems or unfamiliar problems in familiar settings. 
B) ​In action learning, leaders meet annually in large groups. 
C) ​The outcome of action learning is that leaders learn about themselves through the challenges of their comrades. 
D) ​Techniques that provide action learning for participants are executive coaching, role negotiation, and job redesign.

Question 9

Team building is a widely used intervention method whereby employee attitudes are solicited using a questionnaire.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a disadvantage that internal change agents have in managing the change process in an organization?​

Accepted Answer

A) ​They do not know about the organization's history and political system. 
B) ​They are careless about managing change. 
C) ​They do not understand the organization's culture. 
D) ​They are too close to the situation to have an objective view of what needs to be done. 
A) ​They do not know about the organization's history and political system. 
B) ​They are careless about managing change. 
C) ​They do not understand the organization's culture. 
D) ​They are too close to the situation to have an objective view of what needs to be done.

Question 11

In process consultation, the ownership of a successful outcome rests with the _____.​

Accepted Answer

A) ​outside consultant 
B) ​employees 
C) ​chief executive officer 
D) ​trainers 
A) ​outside consultant 
B) ​employees 
C) ​chief executive officer 
D) ​trainers

Question 12

Which of the following is an organization development intervention that is targeted at individuals?​

Accepted Answer

A) ​Survey feedback 
B) ​Skills training 
C) ​Management by objectives 
D) ​Process consultation 
A) ​Survey feedback 
B) ​Skills training 
C) ​Management by objectives 
D) ​Process consultation

Question 13

One popular leadership training and development program is to send future leaders to off-site training classes.

Accepted Answer

A) True 
 B)False

Question 14

_____ results from a deliberate decision to alter an organization.​

Accepted Answer

A) ​Planned change 
B) ​Unplanned change 
C) ​Spontaneous change 
D) ​Accidental change 
A) ​Planned change 
B) ​Unplanned change 
C) ​Spontaneous change 
D) ​Accidental change

Question 15

Which of the following is true of management by objectives?​

Accepted Answer

A) ​It involves separate goal setting for employees and managers. 
B) ​It leads to increased role conflict and ambiguity. 
C) ​It negatively affects communication. 
D) ​It provides knowledge of results. 
A) ​It involves separate goal setting for employees and managers. 
B) ​It leads to increased role conflict and ambiguity. 
C) ​It negatively affects communication. 
D) ​It provides knowledge of results.

Question 16

Identify a true statement about globalization.​

Accepted Answer

A) ​Globalization is an internal force for change. 
B) ​Globalizing an organization requires changes in the minds of employees. 
C) ​Globalizing an organization does not require structural changes. 
D) ​Globalization decreases workforce diversity in organizations. 
A) ​Globalization is an internal force for change. 
B) ​Globalizing an organization requires changes in the minds of employees. 
C) ​Globalizing an organization does not require structural changes. 
D) ​Globalization decreases workforce diversity in organizations.

Question 17

Which of the following is true of globalization?​

Accepted Answer

A) ​Globalizing an organization requires only structural changes in organizations. 
B) ​Globalization gives less importance to changes in the minds of employees. 
C) ​Globalization is an internal force for change in organizations. 
D) ​Globalizing an organization means rethinking the most efficient ways to use resources. 
A) ​Globalizing an organization requires only structural changes in organizations. 
B) ​Globalization gives less importance to changes in the minds of employees. 
C) ​Globalization is an internal force for change in organizations. 
D) ​Globalizing an organization means rethinking the most efficient ways to use resources.

Question 18

Which of the following is an essential first step for any organization development intervention?​

Accepted Answer

A) ​Diagnosis 
B) ​Force field analysis 
C) ​Brainstorming 
D) ​Process consultation 
A) ​Diagnosis 
B) ​Force field analysis 
C) ​Brainstorming 
D) ​Process consultation

Question 19

Briefly explain Kurt Lewin's change model.

Accepted Answer

Answers will vary.?Kurt Lewin's change m

Question 20

An employee's resistance to change that introduces ambiguity into what was once a comfortable situation is the result of:​

Accepted Answer

A) ​fear of failure. 
B) ​fear of disruption of interpersonal relationships. 
C) ​fear of loss. 
D) ​fear of the unknown. 
A) ​fear of failure. 
B) ​fear of disruption of interpersonal relationships. 
C) ​fear of loss. 
D) ​fear of the unknown.

The final step in Kurt Lewin's change model is moving.

Which of the following is a similarity between internal and external change agents in an organization?

Management by objectives, team building, and survey feedback are _____ techniques for organization development Intervention.

Discuss how health promotion programs are used for organization development intervention.

Which of the following is true of external change agents?

Which of the following methods can be used for gathering data in each stage of Harry Levinson's diagnostic analysis?

Emerald Inc.sponsors a corporate outing for its employees annually wherein employees participate in activities such as scavenger hunts and laser tag.This scenario illustrates that Emerald Inc.is using outdoor challenges to:

Which of the following statements is true of action learning?

Team building is a widely used intervention method whereby employee attitudes are solicited using a questionnaire.

Which of the following is a disadvantage that internal change agents have in managing the change process in an organization?

In process consultation, the ownership of a successful outcome rests with the _____.

Which of the following is an organization development intervention that is targeted at individuals?

One popular leadership training and development program is to send future leaders to off-site training classes.

_____ results from a deliberate decision to alter an organization.

Which of the following is true of management by objectives?

Identify a true statement about globalization.

Which of the following is true of globalization?

Which of the following is an essential first step for any organization development intervention?

Briefly explain Kurt Lewin's change model.

An employee's resistance to change that introduces ambiguity into what was once a comfortable situation is the result of:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Filters

Exam 18: Managing Change

The final step in Kurt Lewin's change model is moving.

Which of the following is a similarity between internal and external change agents in an organization?​

Management by objectives, team building, and survey feedback are _____ techniques for organization development Intervention.​

Discuss how health promotion programs are used for organization development intervention.​

Which of the following is true of external change agents?​

Which of the following methods can be used for gathering data in each stage of Harry Levinson's diagnostic analysis?​

Emerald Inc.sponsors a corporate outing for its employees annually wherein employees participate in activities such as scavenger hunts and laser tag.This scenario illustrates that Emerald Inc.is using outdoor challenges to:​

Which of the following statements is true of action learning?​

Team building is a widely used intervention method whereby employee attitudes are solicited using a questionnaire.

Which of the following is a disadvantage that internal change agents have in managing the change process in an organization?​

In process consultation, the ownership of a successful outcome rests with the _____.​

Which of the following is an organization development intervention that is targeted at individuals?​

One popular leadership training and development program is to send future leaders to off-site training classes.

_____ results from a deliberate decision to alter an organization.​

Which of the following is true of management by objectives?​

Identify a true statement about globalization.​

Which of the following is true of globalization?​

Which of the following is an essential first step for any organization development intervention?​

Briefly explain Kurt Lewin's change model.

An employee's resistance to change that introduces ambiguity into what was once a comfortable situation is the result of:​

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Filters

Which of the following is a similarity between internal and external change agents in an organization?

Management by objectives, team building, and survey feedback are _____ techniques for organization development Intervention.

Discuss how health promotion programs are used for organization development intervention.

Which of the following is true of external change agents?

Which of the following methods can be used for gathering data in each stage of Harry Levinson's diagnostic analysis?

Emerald Inc.sponsors a corporate outing for its employees annually wherein employees participate in activities such as scavenger hunts and laser tag.This scenario illustrates that Emerald Inc.is using outdoor challenges to:

Which of the following statements is true of action learning?

Which of the following is a disadvantage that internal change agents have in managing the change process in an organization?

In process consultation, the ownership of a successful outcome rests with the _____.

Which of the following is an organization development intervention that is targeted at individuals?

_____ results from a deliberate decision to alter an organization.

Which of the following is true of management by objectives?

Identify a true statement about globalization.

Which of the following is true of globalization?

Which of the following is an essential first step for any organization development intervention?

An employee's resistance to change that introduces ambiguity into what was once a comfortable situation is the result of: