Exam 14: Jobs and the Design of Work

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According to the Job Characteristics Model, _____ is the degree to which a job provides an employee with substantial freedom, independence, and discretion in scheduling work.​

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D

In the context of adjusting work design parameters, which of the following methods can be used to reduce uncertainty?​

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D

Job rotation involves increasing the number of activities in a job.

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False

The _____ was developed to diagnose jobs by measuring five core job characteristics and three critical psychological states in the Job Characteristics Model.​

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Which of the following is a variation of job enlargement?​

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The _____ to job design emphasizes a person's interaction with physical aspects of the work environment and is concerned with the amount of physical exertion required.​

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Task significance in the Job Characteristics Model is the degree to which one's job requires completion of a whole task.

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Scientific management, an approach to work design, emphasizes:​

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According to the Job Characteristics Model, _____ is the degree to which a job requires completion of a whole and identifiable piece of work.​

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According to the six patterns people follow in defining work, _____ people define work as primarily a physical activity a person must do that is directed by others and generally performed in a working place.​

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Telecommuting results in:​

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Which of the following statements is true of sociotechnical systems (STS)?​

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Flextime, an alternative work pattern, _____.​

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Which of the following is a feature of the German approach to work?​

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Contrary to the famous statement made by Harold Geneen, former chairman of ITT: "If I had enough arms and legs and time, I'd do it all myself," all organizations must divide work.This statement reflects the understanding that jobs result from:​

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The Scandinavian approach to work design discourages worker control.

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The process of connecting jobs and departments into a coordinated, cohesive whole is known as:​

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Scientific management emphasizes job enrichment.

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Jenny is hired as an assistant at a local drug store.On Mondays and Wednesdays, she is in charge of managing the store's stock.On other days of the week, she is asked to handle the cash register and attend to customers.This is an example of _____.​

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In comparison with other approaches to job design, which of the following is most likely a positive outcome of the motivational approach?​

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