Question 1

Describe workplace trauma.How does it arise?

Accepted Answer

Workplace trauma is the disintegration o

Question 2

_____ counseling is a mutual relationship that establishes a cooperative exchange of ideas to help solve an employee's problems.

Accepted Answer

A)  Directive 
B)  Nondirective 
C)  Participatory 
D)  Virtual 
A)  Directive 
B)  Nondirective 
C)  Participatory 
D)  Virtual

Question 3

Which of the following stresses is most likely to be experienced by executives?

Accepted Answer

A)  Threat to job security by corporate downsizing 
B)  Pressure to increase the product quality 
C)  Pressure for short-term financial results 
D)  Pressure of maintaining the required attendance at meetings 
A)  Threat to job security by corporate downsizing 
B)  Pressure to increase the product quality 
C)  Pressure for short-term financial results 
D)  Pressure of maintaining the required attendance at meetings

Question 4

Which of the following is classified as a physiological stress?

Accepted Answer

A)  Sleep disruption 
B)  Emotional instability 
C)  Burnout 
D)  Absenteeism 
A)  Sleep disruption 
B)  Emotional instability 
C)  Burnout 
D)  Absenteeism

Question 5

Worker vulnerability to stress is always a result of internal stressors.

Accepted Answer

A) True 
 B)False

Question 6

Excessive smoking is classified as a physiological stress.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is an example of resilience?

Accepted Answer

A)  A manager stressed out with the productivity of his subordinates 
B)  A manager happy with the productivity of his subordinates 
C)  A manager taking a leave just after the death of a loved one 
D)  A manager resuming work a few days after the death of a close friend 
A)  A manager stressed out with the productivity of his subordinates 
B)  A manager happy with the productivity of his subordinates 
C)  A manager taking a leave just after the death of a loved one 
D)  A manager resuming work a few days after the death of a close friend

Question 8

Luke works as a manager at Fun Land,Inc.He is stressed with his job and hence talks to his supervisor about the issues he is facing.His supervisor encourages a change in his goals and values.Which of the following functions of counseling is most likely being exemplified in this scenario?

Accepted Answer

A)  Advice 
B)  Reassurance 
C)  Clarified thinking 
D)  Reorientation 
A)  Advice 
B)  Reassurance 
C)  Clarified thinking 
D)  Reorientation

Question 9

Which of the following is the general objective of counseling?

Accepted Answer

A)  To encourage fierce competition among employees 
B)  To improve the self-confidence of employees 
C)  To avoid potential future conflicts 
D)  To avoid managerial confrontation 
A)  To encourage fierce competition among employees 
B)  To improve the self-confidence of employees 
C)  To avoid potential future conflicts 
D)  To avoid managerial confrontation

Question 10

A manager's decision to use directive,participative,or nondirective counseling with an employee should be made solely on the manager's personal preferences or past experiences.

Accepted Answer

A) True 
 B)False

Question 11

List a few common physiological,psychological,or behavioral symptoms of unmanaged stress.

Accepted Answer

A few common physiological symptoms of u

Question 12

_____ is seldom achieved in directive counseling.

Accepted Answer

A)  Reassurance 
B)  Reorientation 
C)  Advice 
D)  Emotional release 
A)  Reassurance 
B)  Reorientation 
C)  Advice 
D)  Emotional release

Question 13

All of the following are approaches to stress management EXCEPT _____.

Accepted Answer

A)  preventing 
B)  escaping 
C)  coping 
D)  revolting 
A)  preventing 
B)  escaping 
C)  coping 
D)  revolting

Question 14

List five typical causes of stress on the job.

Accepted Answer

Typical causes of stress on the job are:

Question 15

Advice is seldom achieved in directive counseling.

Accepted Answer

A) True 
 B)False

Question 16

Define frustration.What are the most common reactions to frustration?

Accepted Answer

Frustration is a result of a motivation

Question 17

Which of the following statements best describes the difference between directive and nondirective counseling?

Accepted Answer

A)  Solutions to current problems are emphasized in nondirective counseling; psychological adjustment is paramount in directive counseling. 
B)  In nondirective counseling, the employee is psychologically independent, whereas in directive counseling, the employee is psychologically dependent. 
C)  The manager controls the direction of the conversation in nondirective counseling; the employee controls the direction of the conversation in directive counseling. 
D)  In nondirective counseling, the responsibility for the solution lies with the manager, whereas in directive counseling, the responsibility for the solution lies with the employee. 
A)  Solutions to current problems are emphasized in nondirective counseling; psychological adjustment is paramount in directive counseling. 
B)  In nondirective counseling, the employee is psychologically independent, whereas in directive counseling, the employee is psychologically dependent. 
C)  The manager controls the direction of the conversation in nondirective counseling; the employee controls the direction of the conversation in directive counseling. 
D)  In nondirective counseling, the responsibility for the solution lies with the manager, whereas in directive counseling, the responsibility for the solution lies with the employee.

Question 18

Stress always creates destructive consequences for both the organization and the employee.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is classified as a behavioral stress?

Accepted Answer

A)  Sleep disruption 
B)  Aggression 
C)  Depression 
D)  Burnout 
A)  Sleep disruption 
B)  Aggression 
C)  Depression 
D)  Burnout

Question 20

Nondirective counseling is _____ centric.

Accepted Answer

A)  management 
B)  organization 
C)  employer 
D)  employee 
A)  management 
B)  organization 
C)  employer 
D)  employee

Describe workplace trauma.How does it arise?

_____ counseling is a mutual relationship that establishes a cooperative exchange of ideas to help solve an employee's problems.

Which of the following stresses is most likely to be experienced by executives?

Which of the following is classified as a physiological stress?

Worker vulnerability to stress is always a result of internal stressors.

Excessive smoking is classified as a physiological stress.

Which of the following is an example of resilience?

Luke works as a manager at Fun Land,Inc.He is stressed with his job and hence talks to his supervisor about the issues he is facing.His supervisor encourages a change in his goals and values.Which of the following functions of counseling is most likely being exemplified in this scenario?

Which of the following is the general objective of counseling?

A manager's decision to use directive,participative,or nondirective counseling with an employee should be made solely on the manager's personal preferences or past experiences.

List a few common physiological,psychological,or behavioral symptoms of unmanaged stress.

_____ is seldom achieved in directive counseling.

All of the following are approaches to stress management EXCEPT _____.

List five typical causes of stress on the job.

Advice is seldom achieved in directive counseling.

Define frustration.What are the most common reactions to frustration?

Which of the following statements best describes the difference between directive and nondirective counseling?

Stress always creates destructive consequences for both the organization and the employee.

Which of the following is classified as a behavioral stress?

Nondirective counseling is _____ centric.

The Dynamics of People and Organizations

Models of Organizational Behavior

Managing Communications

Social Systems and Organizational Culture

Motivation

Appraising and Rewarding Performance

Leadership

Empowerment and Participation

Employee Attitudes and Their Effects

Issues Between Organizations and Individuals

Conflict, Power, and Organizational Politics

Informal and Formal Groups

Teams and Team Building

Managing Change

Organizational Behavior Across Cultures

Filters

Exam 15: Stress and Counseling

Describe workplace trauma.How does it arise?

_____ counseling is a mutual relationship that establishes a cooperative exchange of ideas to help solve an employee's problems.

Which of the following stresses is most likely to be experienced by executives?

Which of the following is classified as a physiological stress?

Worker vulnerability to stress is always a result of internal stressors.

Excessive smoking is classified as a physiological stress.

Which of the following is an example of resilience?

Luke works as a manager at Fun Land,Inc.He is stressed with his job and hence talks to his supervisor about the issues he is facing.His supervisor encourages a change in his goals and values.Which of the following functions of counseling is most likely being exemplified in this scenario?

Which of the following is the general objective of counseling?

A manager's decision to use directive,participative,or nondirective counseling with an employee should be made solely on the manager's personal preferences or past experiences.

List a few common physiological,psychological,or behavioral symptoms of unmanaged stress.

_____ is seldom achieved in directive counseling.

All of the following are approaches to stress management EXCEPT _____.

List five typical causes of stress on the job.

Advice is seldom achieved in directive counseling.

Define frustration.What are the most common reactions to frustration?

Which of the following statements best describes the difference between directive and nondirective counseling?

Stress always creates destructive consequences for both the organization and the employee.

Which of the following is classified as a behavioral stress?

Nondirective counseling is _____ centric.

The Dynamics of People and Organizations

Models of Organizational Behavior

Managing Communications

Social Systems and Organizational Culture

Motivation

Appraising and Rewarding Performance

Leadership

Empowerment and Participation

Employee Attitudes and Their Effects

Issues Between Organizations and Individuals

Conflict, Power, and Organizational Politics

Informal and Formal Groups

Teams and Team Building

Managing Change

Organizational Behavior Across Cultures

Filters